Drawboard Reviews 65

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Customer service is frequently highlighted as exceptional, with many people appreciating the personalized, understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, especially regarding quick response times and a smooth user experience. However, some people mentioned issues with their subscriptions, including unexpected auto-renewals and difficulty canceling. A few other people also felt that response times were not always quick, or that the support process could be challenging at times.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their genuine willingness to solve problems... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness, efficiency, and... See more

Response time

Customers had positive experiences with response times, often praising the quick, helpful, and efficient... See more

User experience

Users describe positive interactions with the user experience, with many finding the app really easy to use.... See more

Subscription

Consumers find subscription experiences to be ambiguous, with some reporting that their paid subscriptions... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great customer service very helpful, straight to the point, and always responding on time. Most of my issues were solved exactly as I wanted without any delay. Only a few minor problems remained unre... See more

Rated 5 out of 5 stars

I love using Drawboard! For me, it is superior to all other apps that I have used for education. I recently encountered an issue while trying to renew my subscription, and I’m so grateful to the am... See more

Rated 5 out of 5 stars

I have been using the free version of this app for quite sometime and now upgraded to a paid subscription. Every penny is worth the experience. Shout out to the drawboard support team for a qui... See more

Rated 5 out of 5 stars

Super quick support! At first, I was a bit worried that I wouldn’t get a response in a reasonable time since premium members are prioritized and I’m on a basic plan. However, I received a fast and... See more



Contact info

4.3

Excellent

TrustScore 4.5 out of 5

65 reviews

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Rated 1 out of 5 stars

An suddenly I have to pay… AGAIN?…

I used the programm for 2 years now for my studies and had to pay 15€ because I apparently had a newer computer. My friend got it for free. So it worked good till shortly. I can not use the pens anymore I did before and if I wanted to I would have to pay monthly 30€. I am majorly disappointed and would not recommend downloading this thing… I don’t get what I originally paid for anymore… I was once a fan.. goodbye drawboard I am switching to notes

March 2, 2023
Unprompted review
Rated 5 out of 5 stars

Easy, Tidy & Smooth

The app on Windows is great. I'm glad I found it and started using it as a reader. Its user interface is very smooth, tidy, and easy to use. Preserving the current page of reading, highlighting, and the UX is great to me.

February 23, 2023
Unprompted review
Show reviews in all languages. (65 reviews)

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