Had a fantastic personalised experience Rebecca made sure we got the correct bed, mattress and pillows for our daughter. Exactly what we were looking for. Thank you and we will be back again.
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Friendly and knowledgeable staff. We were given time to look at beds/mattresses without any heavy sales. Staff were there if yiu needed them. Even got offered tea/coffee on our vist. An overall positi... See more
Delivery was on time. The two fitters were very efficient and careful when removing old bed and fitting new king size ottoman. They double checked positioning and ran through operation of bed, matt... See more
The pleasant staff team here had good knowledge of the products in the store and guided me on my needs well. I felt unhurried and able to ask as many questions as I needed and all were answered to my... See more
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Unit 10 Abbotsinch Retail Park, PA43 4EP, Abbotsinch, United Kingdom
- 01505 468000
4.9
Excellent
361 reviews
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The salesman was very friendly and…
The salesman was very friendly and informative. The delivery was perfect. Arrived at the time given and the men were very friendly and efficient.
August 3, 2024
Great service and a VERY comfortable bed
August 2, 2024
The sales person Margaret was the…
The sales person Margaret was the utmost proffesional understood our needs which gave us our ultimate dream bed
July 25, 2024
We purchased a Therapur mattress from…
We purchased a Therapur mattress from your Paisley store we’ve had two weeks and we are very pleased at the moment we were served by Mark who was extremely helpful we used the sleep match technology Mark offered he spent time with us explaining everything we needed to know about mattresses offered us drinks a few times Mark is a absolute asset to your company.
Thank you.
June 29, 2024
Delivery people are really respectful…
Delivery people are really respectful help with getting into flat and bed is so comfy
July 21, 2024
Great service
Staff brilliant both in store and delivery. On time good price excellent product.
July 20, 2024
Excellent customer service from start…
Excellent customer service from start to finish, would recommend
July 15, 2024
Excellent service from start to finish
Excellent service from start to finish. Salesperson was very knowledgeable and listened to what we wanted. Delivery came on time and delivery drivers were very courteous
July 7, 2024
n as we walked into the shop we…
As soon as we walked into the shop we were made to feel very welcome and the assistant, Margaret was extremely helpful and knowledgeable. Everything was taken care of in no time at all and a date arranged to deliver our bed when it suited us. Bed put together by friendly competent workers and is a dream to sleep on. Thanks.
July 7, 2024
First time using Dreams and was…
First time using Dreams and was sceptical to send as much money as I did on a bed for the first time. It has been worth it so far. Great quality, great sleeps
July 7, 2024
Very helpful and pleasant staff we…
Very helpful and pleasant staff we where given all the information we needed when buying a new bed and mattress also delivery was quick and very efficient by the delivery staff
July 7, 2024
5 stars
Delivery drivers were fantastic and within about 30 minutes had completely built a king size bed, I was very impressed.
Quality of the bed is amazing and sleeps have been very comfortable.
No issues whatsoever
Would definitely recommend. I must compliment the manager who had served us in the store, he was fantastic and very informative, we even got a free cup of tea as well!
June 12, 2024
Great service
Great service in the shop and delivered at a time that suited me. Mattress is perfect
June 22, 2024
Excellent service
Arrangements for delivery all went as planned. The delivery team were very helpful and efficient.
June 16, 2024
Great experience highly recommend
The staff were extremely helpful and had a great knowledge of the products. I was advised specifically on which products would be best and given a variety of options before being allowed time to make a decision.
May 27, 2024
Unprompted review
The staff were very helpful
The staff were very helpful, David welcomed us and once we explained what we were looking for he directed us as left us to browse. Initially we were in for a look, but went to Costa and after a short discussion we returned to buy. As David had popped out we dealt with the manager who was so helpful . Payment and delivery were so easy to arrange
May 26, 2024
Excellent help from store assistant on…
Excellent help from store assistant on selecting a matress for my needs.
May 19, 2024
Very good mattress for my son
Very good mattress for my son. Very comfortable very good for his back.
May 18, 2024
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