Recently purchased a bed, headboard and mattress from my local stores in Tameside Gtr Manchester. Salesman, Joe, was very helpful and extremely helpful. he assisted my selection of a bed, which turned... See more
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The team at The Snipe in Ashton were not pushy but helpful and knowledgeable. Tea/Coffee and a pillow was offered as we tried out numerous makes and types whilst a special automated computerised m... See more
Amazing, Knowledgeable and genuine staff. We were supported throughout our purchase from initial thoughts to final purchase by a wonderful member of staff. Not pushy at all just supportive and gave... See more
Recently bought the classic divan and a new mattress from the Ashton-under-Lyne branch. All staff were really helpful and friendly and gave us lots of advice about different products and their measure... See more
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
300 Manchester Road, M34 5GJ, Ashton under Lyne, United Kingdom
- 01615210623
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Great service
Great service, friendly staff and very knowledgeable. We found the right bed and mattress for us with the help of Lacey one of the store colleagues.
Amazing staff
Amazing, Knowledgeable and genuine staff. We were supported throughout our purchase from initial thoughts to final purchase by a wonderful member of staff. Not pushy at all just supportive and gave us as much time as we needed when we needed it, helped us rather than try to upsell us. We left reassured we made the correct choice.
Excellent service at the audenshaw…
Excellent service at the audenshaw branch. Quick delivery. Very helpful and friendly delivery men. Mattress very comfortable and the pillows are perfect for my stiff neck.
Excellent service
We were served by Lacey earlier today. She was really helpful and friendly. Thank you for making our visit stress free.
Very impressed by the quality of the…
Very impressed by the quality of the divan bed and headboard for the price, the delivery guys were also super helpful and quick!
New mattress
We purchased the Brookfield D Mattress from the Dreams store in Ashton under lyne, we were served by Lacey who was very good and dealt with our requirements, since the mattress has arrived it has been outstanding and very comfortable to sleep on
I was treated with respect when I went…
I was treated with respect when I went to pick my mattress and the young lady was also very knowledgeable and informative, also the delivery lads was very pleasant and very helpful.
happy with new mattress
helpful staff, gave good advice, not pushy. mattress is comfortable and reasonably priced. delivery was on time, kept updated throughout the process. They took our old mattress away for recycling, we just had to slip it into a plastic bag which was provided. Delivery charges were competitive against other suppliers
Ryan from the store was great and super…
Ryan from the store was great and super helpful. Bed arrived exactly when they said it would and was assembled in a jiffy. Amazing experience.
Delivery and bed built
Delivery was faultless and the building was quick and professionally done by the 2 guys. Great job!!
Great service at point of sale at…
Great service at point of sale at Ashton and delivered as promised. Bed fitted for us and great service. The bed is fabulous.
Efficient, Polite, Good Service and Product
While we were shopping for a mattress we were struggling to find one that suited both of us. The staff were helpful and informative, without being pushy and intrusive. We spent ages in the shop but the staff didn't make us feel uncomfortable.
Ordering was easy, payment options to suit different budgets and a reasonably quick delivery slot.
Delivery was efficient, staff pleasant and they covered their footwear coming in the house.
The mattress is fantastic, comfortable for both of us and has really improved our quality of sleep.
From viewing to installation
From viewing to installation, it was a 'dream'
Great sales staff, friendly installer, wonderful bed and mattress. Looks amazing in my guest room
Excellent service from the shop to…
Excellent service from the shop to delivery/assembly
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