Dreams - Ashton under Lyne Reviews 

250
TrustScore 5 out of 5

4.8

300 Manchester Road, M34 5GJ Ashton under Lyne, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

From the moment we have entered the Dreams, we have been acknowledged, approached and greeted by one of the staff, Jessica. She asked whether we have had any previous experience with the Dreams and r... See more

Rated 5 out of 5 stars

Recently purchased a bed, headboard and mattress from my local stores in Tameside Gtr Manchester. Salesman, Joe, was very helpful and extremely helpful. he assisted my selection of a bed, which turned... See more

Rated 5 out of 5 stars

The team at The Snipe in Ashton were not pushy but helpful and knowledgeable. Tea/Coffee and a pillow was offered as we tried out numerous makes and types whilst a special automated computerised m... See more

Rated 5 out of 5 stars

Amazing, Knowledgeable and genuine staff. We were supported throughout our purchase from initial thoughts to final purchase by a wonderful member of staff. Not pushy at all just supportive and gave... See more


Company details

  1. Bed Shop
  2. Bedding Store
  3. Bedroom Furniture Store
  4. Mattress Store

Written by the company

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Written by the company

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Contact info

  • 300 Manchester Road, M34 5GJ, Ashton under Lyne, United Kingdom

  • 01615210623

4.8

Excellent

TrustScore 5 out of 5

250 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(250)

14,501 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Dreams ashton

Bought a new mattress last week , would like to thank lacey who was very helpful and knowledgeable , also the delivery team were fantastic . I am very happy with the service and the product. Many thanks Elaine Gibson.

June 7, 2025
Unprompted review
Rated 5 out of 5 stars

The delivery and construction and…

The delivery and construction and placement of the bed was as easy and enjoyable as my purchase experience. Totally professional throughout. The bed lives up to my expectations and the Companies claims about comfort and restful sleep.

June 7, 2025
Rated 5 out of 5 stars

Lovely experience at Dreams (Jess…

Lovely experience at Dreams (Jess Ashton store). From the moment we arrived, the staff were welcoming, helpful and genuinely caring. Jess was very knowledgeable about the products, especially the beds with adjustable functions that we needed. The Sleepmatch made finding the right mattress so much easier, and we were given the perfect pillows to go with it.

Everything felt really personal and relaxed. We were offered a nice drink while we looked around and the finance options were explained thoroughly, which made everything clear and easy to understand. The whole process was smooth and stress-free. The delivery was booked for just three days later and the setup was all sorted too - one less thing to worry about.

We left with one very happy child who’s excited for her new bed to help with her surgery recovery. Can’t recommend them enough, we’re so pleased.

May 31, 2025
Unprompted review
Rated 3 out of 5 stars

All staffs very helpful

All staffs very helpful, good attitudes
Be patience with deaf couple , written down on paper, easy gestures!!!
Nice atmosphere, nice warm welcome, plenty spaces beds mattress etc!!
Prices not too bad .
My new mattress not too bad, try used to it up to 1 months ok thanks

June 1, 2025
Dreams - Ashton under Lyne logo

Reply from Dreams - Ashton under Lyne

Good afternoon Rosaline,

Thank you for leaving us your feedback.

I am delighted to hear that you found the staff to be helpful, patient and attentive.

I have sent you an email and should you require any further assistance, please do not hesitate to contact me.

Many thanks,

Kishan

Rated 5 out of 5 stars

Thanks so much!

Thanks so much, Dreams - Ashton store. Lacey was fantastic in helping me choose a bed and mattress. I was unsure of which bed frame I wanted to suit my new home. Excellent advice and ideas made me feel confident I've made the right choice. Lacey took the time to look at my photos and board ideas, gave me full information about different beds, mattresses, and additional products, and was patient with me whilst I was choosing. Other colleagues in the store also helped with some delays with purchase and were very friendly. Thank you!

May 29, 2025
Unprompted review
Rated 5 out of 5 stars

New Matress

I received good customer service when visiting my local dreams store. Very friendly and helpful staff helped me choosing my new matress, which I'm happy with.

April 25, 2025
Rated 5 out of 5 stars

Dream experience

From visiting the shop and purchasing to delivery was all perfect. Great service from the staff at the shop and the delivery drivers. Beds were easy to put together and mattresses worth every penny. Thank you 😊

April 2, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look