From the moment we have entered the Dreams, we have been acknowledged, approached and greeted by one of the staff, Jessica. She asked whether we have had any previous experience with the Dreams and r... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Recently purchased a bed, headboard and mattress from my local stores in Tameside Gtr Manchester. Salesman, Joe, was very helpful and extremely helpful. he assisted my selection of a bed, which turned... See more
The team at The Snipe in Ashton were not pushy but helpful and knowledgeable. Tea/Coffee and a pillow was offered as we tried out numerous makes and types whilst a special automated computerised m... See more
Amazing, Knowledgeable and genuine staff. We were supported throughout our purchase from initial thoughts to final purchase by a wonderful member of staff. Not pushy at all just supportive and gave... See more
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
300 Manchester Road, M34 5GJ, Ashton under Lyne, United Kingdom
- 01615210623
4.8
Excellent
252 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Happy with service in Dream shop the…
Happy with service in Dream shop the bed for Mum she 92 they advise Mum which bed best for her she has Arthritis backache she advise Tempur mattress.The lady was called Sue at the Ashton under Lyne Branch at Snipe she was most helpful very accommodating .Craig and Ryss delivered the bed were polite helpful removing the bed very tidy removing the cardboard setting the bed up explained to leave making the bed till later .The Whole service was Excellent.
December 8, 2023
Faultless service
We received great service in the store. Took time to make sure we chose the right bed frame and mattress. Delivery team were great, polite, took care and made sure the bed was set up correctly before leaving
November 5, 2023
Delivery was 10 out off 10 not sure on…
Delivery was 10 out off 10 not sure on the mattress yet
November 24, 2023
Balanced and helpful salesmanship
It's difficult to be friendly without being pushy, but Ryan at Dreams did this perfectly
November 20, 2023
Unprompted review
Best sleep I’ve had in years
Best sleep I’ve had in years
So relaxing
Well worth the purchase
November 18, 2023
Thank you Adam
Adam was very helpfully in selecting the best bed for me at the best price
November 12, 2023
A GOOD EXPERIENCE
The whole purchase went well. The staff in the shop were very helpful. The delivery was on time and efficiently handled
November 11, 2023
Excellent service
Helpful staff, good service delivery and communication al through the process
November 10, 2023
Exactly wat I need
November 3, 2023
Very comfy mattress.
October 22, 2023
Beautiful bed
Beautiful bed, very comfortable. Very expertly put together by the delivery people.
October 22, 2023
From choice of bed to delivery and…
From choice of bed to delivery and construction on site, staff were helpful polite and a pleasure to deal with.
October 2, 2023
The bed and materass are very healthy…
The bed and materass are very healthy and comfortable
October 1, 2023
Fantastic customer service at the…
Fantastic customer service at the Ashton store. Kid friendly, fun experience, very knowledgeable and honest. I'm a repeat customer
September 30, 2023
Unprompted review
Very good the lads who brought the mattress were very polite the matress was very comfortable
Very good the lads who brought the mattress were polite and the mattress is very comfortable I’d recommend it to friends
September 30, 2023
The experience was good and l love it
September 30, 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.