Dreams - Barrow-in-Furness Reviews 

36
TrustScore 4.5 out of 5

4.7

Unit 1 Hindpool Retail Park, Hindpool Road, LA14 2PD Barrow-in-Furness, GB


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See what reviewers are saying

Rated 5 out of 5 stars

We had an incredible experience when visiting Dreams. We were allowed time to look round ourselves, then offered help from Paul. He was patient with us at all times and never pressurised us into makin... See more

Rated 5 out of 5 stars

Went into dreams today with my mam she had ordered a mattress and had it delivered September had issues with it not the mattress itself but just wasn’t right for her needs.. the lady who served us was... See more

Rated 5 out of 5 stars

The lady in store was very helpful. We got a good deal and the mattress is perfect. Communication was great with plenty of notice for delivery. Delivery guys were amazing. Took my old mattress away an... See more

Rated 4 out of 5 stars

We left dreams shop feeling like family the lady couldn’t do enough for us even offering a cup of coffee a great service


Company details

  1. Bed Shop
  2. Bedding Store
  3. Bedroom Furniture Store
  4. Mattress Store

Written by the company

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Written by the company

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Contact info

  • Unit 1 Hindpool Retail Park, Hindpool Road, LA14 2PD, Barrow-in-Furness, United Kingdom

  • 01229327757

4.7

Excellent

TrustScore 4.5 out of 5

36 reviews

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4.7

All reviews

(36)

13,459 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Service

The lady in store was very helpful. We got a good deal and the mattress is perfect. Communication was great with plenty of notice for delivery. Delivery guys were amazing. Took my old mattress away and had the new one in within 5 minutes. Excellent service all round. Would definitely recommend.

May 1, 2026
Rated 5 out of 5 stars

Helpful and knowledgeable staff

Visited the store several times over the last week. no pushy salespeople. Emma in particular was very helpful and would definitely recommend the store and will be using Dreams again in the future.

April 19, 2026
Unprompted review
Rated 5 out of 5 stars

Went into dreams today with my mam she…

Went into dreams today with my mam she had ordered a mattress and had it delivered September had issues with it not the mattress itself but just wasn’t right for her needs.. the lady who served us was so helpful and considerate of my mams needs helped us pick a different mattress suitable to her needs and got everything sorted with no bother.. she is a great asset to dreams and would like to thank her she went above and beyond

January 21, 2026
Unprompted review
Rated 5 out of 5 stars

Super straightforward

We had an incredible experience when visiting Dreams. We were allowed time to look round ourselves, then offered help from Paul. He was patient with us at all times and never pressurised us into making a decision. In fact, we didn’t buy on our first visit and when we returned another colleague Lauren remembered us from our first visit and said she would get Paul for us. They both made us feel so welcome and were attentive throughout. Excellent customer service, would highly recommend them.

August 1, 2025

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