David was very welcoming and helpful in choosing the bed that will suit me His advise and approach to his work is outstanding. I was very impressed with the customer service care given
Location
Switch locationUnit 4B, Beckton Triangle Retail Park, E6 6LH Beckton, London, GB
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See what reviewers are saying
The member of staff that looked after my needs was very attentive, patience and helpful. I was not rushed but given time to make up my mind about the products bought. The free gifts after purchase w... See more
Very good purchase. Very very happy with the bed. Delivery was on time in care. Bed assembly was quite easy according to the manual given. Most parts were set up previously and packed nicely. Ample... See more
We had so many specific requirements in a specific time frame & as a family had competing thoughts. Imran at the Becton store was the perfect gent, where I felt that we were treated to a Silver Serv... See more
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Unit 4B, Beckton Triangle Retail Park, E6 6LH, Beckton, London, United Kingdom
- 020 3878 4040
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Outstanding service
Outstanding service, quality mattress at an affordable price and pretty quick delivery.
I was so excited because the sales…
I was so excited because the sales personal was able to explain everything to me.
It's an absolute pleasure to spend time…
It's an absolute pleasure to spend time in your premises. The customer advisor made my day: she's polite and considerate in her advices. My best in the UK so far.
Keep it up!!! 💪🏾💯
The service I received during my visit…
The service I received during my visit to the shop, excellent customer service, offered drinks during visit, given space and time to make my decision. Staff polite and patient,
knowledgeable about products. my delivery arrived at the scheduled time. My new bed and mattress both amazin. Good recommendation. Amazin was that I got to try the different matress.
Although there was quite a wait for delivery, earliest available slot. Worth the wait.
Dreams store Beckton
I found imran at the Dreams store in Beckton very polite, friendly and informative. He took time to explain everything to me and nothing was too much trouble.
Get a good night sleep with a good mattress
The man that serve me his name was David, very helpful show me what mattress would suit me, I am very please with his choice, I also don’t no back pain as much now.
Great Experience
Great Experience! Aslam was very helpful and patient. Was happy with my purchase and can sleep easy knowing that I have the hundred nights guarantee!
Good experience at store.
Very helpful when ordering bed
Very helpful when ordering bed. Toke there time in shop to show me everything that was there. Let me try every mattress I wanted. Delivered on day of choice, delivered people phone to let me know they could delivered earlier then the time that was arranged. Which was great for me.
Excellent
Excellent, customer service with great assurance and satisfaction that the product will be delivered properly and be assembled quickly and professional standards. Great! Will buy again from them again!
Another Exceptional customer service— I…
Another Exceptional customer service— I needed a
new ottoman Bed and again Aslam was super helpful
in choosing the perfect one for me. He was very
professional and has extensive product knowledge.
Aslam is an absolutely asset at dreams.
My wife and I recently visited Dreams…
My wife and I recently visited Dreams Beckton to view a specific bed we were considering. While we were fairly confident in our choice, we wanted to explore other options and compare different varieties in person.
David welcomed us warmly and made us feel so comfortable that we could ask him any questions or seek advice without hesitation. His approachable and helpful demeanor truly stood out. Even when my wife changed her mind a couple of times after we thought we had settled on a choice, David remained incredibly patient and understanding, showing no signs of frustration.
David also guided us through the mattress selection process, carefully explaining all our options and helping us make an informed decision. He never rushed us and maintained a friendly and professional attitude throughout. Thanks to his expertise and support, we ultimately chose the perfect bed and mattress, and I couldn’t be happier with my purchase.
I would definitely return to Dreams Beckton and rely on David’s assistance in the future. It’s rare to find such patient and attentive sales professionals who genuinely listen, explain, and resolve concerns so effectively.
The staff at Dreams in Beckton were…
The staff at Dreams in Beckton were super helpful, polite and patient.
Great quality and fantastic value
Imran at the Beckton branch was very helpful, gave great advise and constructed a great deal based on my purchase of more than one item. Met my needs completely and would definitely take my business there in the future.
Great service and beds.
We went to the Beckton store and used sleepmatch. The man who served us was very knowledge, friendly and polite. He showed us the beds that we matched from the test. We then chose the one we liked best. Delivery was good, driver called ahead to give us a time. The beds were taken to our chosen rooms and the old beds taken away. The delivery men were professional and polite. So far the beds are comfortable. All in all a good experience.
Rani
Went to beckton branch to get idea but the service and the experience made me relax and gave me time to choose which mattress is suitable for me Shoeb welcomed and greeted so sweetly gave all the information plus offered drinks sleeping machine with pillows so I decided to order the mattress
Very helpful/friendly staff
Very helpful/friendly staff, especially a guy called Imran. No pressure selling, and we had the right advice and guidance in buying the right mattress.
The sleep scanner device was genuinely a brilliant idea. We've been sleeping on our new mattress for two weeks and it's brilliant. Aches and pains have gone.
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