From the purchase in Dreams Bexhill to delivery i was extremely impressed by the professional attitude shown by your staff. A special mention should be given to your delivery crew. Exceptional throug... See more
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I returned the following day after a weird experience on my first visit to find a sofa bed. Second visit their was a sale assistant who was efficient and wanted to help. On my first visit the assist... See more
Brandon at the Bexhill store was wonderful - very knowledgeable about the different products and explained what would be good/inadvisable for someone with my spine condition. Cannot recommend him high... See more
The lady was really attentive, and really new her job, she was very polite, patient and helpfull and wasnt pushy, i got the bed i desired.
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
The Landmark 66-68 Sackville Road, TN39 3JD, Bexhill-on-Sea, United Kingdom
- 01424904086
4.7
Excellent
139 reviews
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Delivered by very friendly chaps and…
Delivered by very friendly chaps and they used new mattress wrapper to wrap our old one so they could take away then gave us helpful information about letting the mattress lay for a few hours before making the bed
April 11, 2025
Brandon Dreams Bexhill
Brandon at the Bexhill store was wonderful - very knowledgeable about the different products and explained what would be good/inadvisable for someone with my spine condition. Cannot recommend him highly enough. A really lovely guy. I had visited John Lewis and some local bed stores but the service from Brandon was exceptional. Would always return here if buying another bed.
March 15, 2025
Unprompted review
Helpful and polite staff.
Darren was very helpful and showed us the different mattress types. Buying was easy and our mattress was delivered as promised.
March 5, 2025
Product quality
Product quality - staff excellent knowledge of requirement- price value-delivery date & helpful driver/ assistant
March 14, 2025
Excellent service from choosing…
Excellent service from choosing mattress to delivery and assembling new bed. Andrew &John wore protective shoe covers all the time they were brilliant.
3 feb 25. Bexhill on Sea store.
February 12, 2025
Seems to be a well made mattress
Seems to be a well made mattress, very comfortable. Time will tell !!
February 12, 2025
Excellent service from Dreams in…
Excellent service from Dreams in Bexhill
Beds all here and perfect.! Thank you 🙏
February 12, 2025
Brandon was extremely knowlegeable and…
Brandon was extremely knowlegeable and very helpful.
After trying various mattresses in the Bexhill showroom we are very satisfied with our purchase and thoroughly enjoying relaxing sleep!
February 2, 2025
Very good service
Very good service, easily available for query's and questions. Delivery smooth, surprisingly quick, and on time.
February 1, 2025
Good helpful staff ,liked the bed…yes
Good helpful staff ,liked the bed machine in shop.my only problem was I was told Tuesday was last day of sale when I bought my mattress then heard the sale continued with a further 10%off .
January 24, 2025
Staff in the shop were helpful but not…
Staff in the shop were helpful but not pushy for the sale. The delivery was on time and the staff were excellent and ensured feet were covered as they came in. Explained what they were going to do and checked positioning of the bed.
Definitely recommend Dreams
January 12, 2025
Very helpful store colleague Linda
Very helpful store colleague Linda guided us to our perfect bed. Air con in store broken though so a bit cold, need to get that fixed !!
January 6, 2025
Unprompted review
Happy shopping
We had a lovely lady Linda that helped us she was so helpful and gave us good adv she offered us Tea or Coffee plus chance to try the right mattress bed she was not pushed at all. A very lovely lady at Bexhill store and our purchase is very comfortable.
December 14, 2024
Very helpful sales staff with no…
Very helpful sales staff with no pressure to buy before I was ready. Bed and mattress subsequently delivered on time, assembled quickly and old items taken away. Bed VERY comfortable.
September 18, 2024
Staff at Bexhill store were…helpful
Staff at Bexhill store were knowledgeable and helpful. Delivery men were polite and helpful
November 2, 2024
Good Customer Service
My experience was made even better by a staff member called Brandon at the Bexhill on Sea branch. He went the extra mile to help me. He was polite, helpful and efficient. Good customer Service
November 2, 2024
Sleepmatch helps make the right choice
Using the Sleepmatch helped us choose the right mattress and Brandon was very helpful. We’re very happy with our choice and it’s great to wake up in the morning feeling we’ve had a good nights sleep!
September 16, 2024
A good place to look for a guest bed
We had good service when making the purchase of a guest bed. The choice was good. The delivery was on time by very pleasant and helpful staff. We are very happy with the bed.
October 11, 2024
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