I was very pleased with how your staff heip in deciding the best options for my needs to get within my budget. I felt very comfortable,and the banter I shared with Anne and your manager and would be... See more
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It was a fantastic service from start to finish. James knew everything about all of the beds and that made it easy to decide which one was for us. Delivery was arranged for a day of our choic... See more
We felt comfortable when we went into Dreams in Braintree Village. We did not feel pressured to buy but were shown the different options available. It was a safe environment and all hygiene measures... See more
I been in Braintree store. Always i buy linen and mattress there. February 14 i boughs a Mattress Master guild 5400. Mattress topper. We received the delivery yesterday. Excellent service arrived on... See more
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Freeport Retail Park, CM77 8YH, Braintree, United Kingdom
- 01376748178
4.8
Excellent
239 reviews
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Brilliant team and brilliant products
December 26, 2024
Unprompted review
Friendly staff in shop and the delivery…
Friendly staff in shop and the delivery driver's
November 30, 2024
The delivery drivers were amazing x top…
The delivery drivers were amazing x top marks
November 9, 2024
A very helpful member of staff helped…
A very helpful member of staff helped me to find the right mattress and bed I was looking for. I have never had such a good sleep. He was very helpful and after using the computerised bed was told I need a soft to firm mattress. I am over the moon with the whole experience. Thank you.
November 8, 2024
A great experience
Avery customer aurientated lady Kerry by name was excellent,makes a change to walk into a shop and be welcomed.Thank you Kerry the bed is as good as anticipated.
November 2, 2024
Kayleigh the sales assistant made our…
Kayleigh the sales assistant made our visit to Dreams exceptional. We were given plenty of advice and guidance to make a decision as to which product to buy. Highly recommend this shop and the assistant who looked after us. We were able to try a range of mattresses and narrow down our choice.
October 23, 2024
Unprompted review
I was very pleased right from the…
I was very pleased right from the sales, Ann from Dreams in Braintree was so helpful and answered all my questions about the daybed I purchased, I had a quick and friendly delivery, the men who delivered my bed were very pleasant and put foot coverings on their feet which was very impressive due to the new bedroom carpet I had, they assembled the bed very quickly and quietly and I am very pleased with my daybed. I will certainly recommend Dreams to friends and relatives and would definitely be using Dreams again in the future.
October 26, 2024
Dreams mattress.
Very friendly staff. Made to feel welcome in the shop
Offered tea or coffee. Finding the right bed & mattress
For your needs. Just purchased new mattress & it’s a dream, very comfortable & good value for money.
Would recommend this shop.
September 28, 2024
A Dream
The whole process of buying a new bed was simple and efficient. Everything was explained thoroughly and delivery was quick and efficient. Many thanks Dreams xxx
September 21, 2024
choosing a mattress
staff were very good from the beginning. advising on different products. ended up with the perfect mattress and the best nights sleep I have had in a long time. thankyou dreams.
September 28, 2024
Well done Dreams
The whole experience was great from walking into the store to the bed being delivered and fitted. Well done Dreams
September 13, 2024
Excellent customer service when we…
Excellent customer service when we brought the bed . kayleigh . Bed is stylish and very comfortable highly recommend ,overall very happy with my purchase, thank you
August 29, 2024
Excellent service…
Very obliging about holding the order for a few months. Excellent service.
August 24, 2024
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