Dreams - Bristol Cribbs Causeway Reviews 

Helpful and well-informed sales staff, and a great delivery and collection of old mattress. Thank you.

In the store there was no pressure. They asked us for some information on what we were looking for and if we need any help they are there .very helpful with information when we wanted it .would go back

We were served by Rod in the Cribbs Causeway branch. We found him to be very informative and helpful. Would recommend this store

Kept informed on delivery. Friendly delivery drivers, helpful and polite.

A good experience in store first on the test bed then on trying out various mattresses. There was no pressure, we were given plenty of time to make up our minds. The delivery was very prompt and the drivers were helpful in unpacking the new mattress and taking the old one away.

James was excellent at his job and listened to what I was after then patiently showed us the different Tempur mattresses and let me try them out. There was no hard sell and he offered us drinks and carefully explained everyone regarding the purchase

Great experience from purchase to assemble at home. Dealing with nice people along the way. Good quality product all worthy of 5 stars

Great experience. We bought a Tempur mattress from Dreams after a great experience at the Bristol store. Fantastic service all round, the Salesperson was super helpful - he listened to our needs, made several recommendations and did not push for a sale. We had shopped around but came back to this store due to the great customer service.

Following recommendations, visited Dreams to purchase a new bed.
Service received was OK, buy sales person little pushy in selling rather than listening to our needs. They did improve during the visit.
Delivery communication was good, prior to the day, however when arrived they had wrong mattress it had gone to another house, thankfully they called dreams to alert them to the error. Eventually sorted. But the they almost just dumped it as not aware of installation paid for.
So frustrated and disappointed to start.
Driver however correctly then checked and confirmed indeed they had to take one away and build new one. This was done carefully and respectful of our home.
I would have rated high but unfortunately it didn't warrant anymore

I recommend to my mum who has a Delivery today, but so far poor again.

I received an unexpected call from dreams customer service following my review and I was very impressed how seriously it was taken and feeling heard and valued but also taking feedback forward.
I would record dreams

Great sales room service. Very polite, helpful and knowledgeable. Took time to discuss my needs.
Very positive experience love the bed and very especially my pillow

Very good customer advisor who was very patient and understanding. Delivery was spot on with polite well mannered men.
Mattress is so far very good.

Fantastic service - a diverse range of options, very knowledgeable colleagues, the SleepMatch sensor bed gave us confidence we were making informed decisions, and we couldn't be happier with our choices!

Great experience on a human level, the seller seemed to have known me for years, he recommended an excellent product, in fact I sleep really well.

Helpful in store without being pushy. Reliable delivery and assembly by helpful and respectful staff. Product even better than I'd hoped.

Fantastic sales person at Dreams listen to me and made recommendations. Wasn’t pushy at all and left me to make my mind up , when I made my choice the process of purchasing was so easy and delivery was very quick. I would recommend others to use them . I had the best nights sleep in a long time.wish I had bought sooner.

good shop service delivery good mattress at moment is excellent best weve had for years and tried a lot will use dreams again ,nothing but excellent

Danny helped us from the moment we arrived, he was very knowledgeable and steered us in the right direction to enable us to make an informed purchase.

Everything is as described apart from the mattress protector which seems to be a bit crinkly.

Bought new bed & mattress,Rod was the best assistant to us, excellent service and deals. Delivered, assembled on time. Couldn't get better anywhere else.