Lovely sales assistant Mackenzie Gave us water to drink and was very helpful showed me how to pull out sofa bed could try it and helped with all my questions would recommend dreams
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Kaj was very helpful, informative and friendly. She gave me plenty of time to try various pillows. She explained some benefits of the pillows that I did not know about. I did not feel that she was se... See more
Excellent service from Sidi at Dreams Bromley. He took a real interest in our situation and provided sound advice and after sales service. He made it clear from the start that we had to come to the ri... See more
We went to the Dreams store (Bromley) initially and the staff were super helpful. The most suitable matress was found and then base and head board. However, we placed the order online. Very easy proc... See more
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
44 High Street, BR1 1EA, Bromley, United Kingdom
- 02038904134
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Excellent service from Sidi at Dreams…
Excellent service from Sidi at Dreams Bromley. He took a real interest in our situation and provided sound advice and after sales service. He made it clear from the start that we had to come to the right decision. We are delighted with our new bed. The team who delivered and set up the bed were efficient and answered all of our questions.
We have experienced an amazing demo on…
We have experienced an amazing demo on which mattress would be suitable for us. Marc helped us finding the best mattress which will be suitable for us. We were greeted nicely and served a drink.
Staff in store most helpful
Staff in store most helpful, delivery on time and delivered to bedroom as requested. Mattress yet to be used as is for a spare room, but have every confidence it will be good. I tried it in store.
Recently bought a bed from Dreams
Recently bought a bed from Dreams. Excellent service and great product. Very pleased with our purchase.
The mattress is simply perfect for us
The mattress is simply perfect for us. The staff has been friendly and heard us well to give us the perfect deal on the mattress and to get it delivered hassle-free. Kudos
Bromley Dreams…
I enjoyed visiting the Bromley Dreams store, friendly helpful staff and a good range of products. A pleasant experience and happy to make purchase of Harrison Spinks natural matress with sprung divan base, looking forward to receiving delivery! 😃
Great deal from Dreams
Great deal from Dreams. Happy on all fronts. Everything went smoothly. Highly recommended.
Fantastic all round
Great range of products. Fun using sleep experience machine to help select best mattress for us. Extremely helpful, informative but not intrusive sales staff member.
Super customer service
Super customer service, how it should be, out to delight the customers not just to please them. I will definitely shop there again
Thank You Sid, you’re a LEGEND!
It’s not everyday you come across someone that you feel is an absolute asset to their job.
Sid, our sales person in Bromley couldn’t have been any more helpful. He had the perfect balance of showing us what’s available & allowing us time alone to fully test and discuss each mattress, while popping back to us regularly in case we had any questions.
He’s one of those people that has a genuine warmth, smile and friendliness about him that makes you feel really comfortable with him & not time pressured, which always makes me want to leave a store.
I personally don’t think we could’ve had anyone better than Sid to help & offer us advice & also advise the pros n cons of each mattress we considered - give the boy a rise/promotion.
We now eagerly await our new mattress to arrive
Very efficient
Very efficient, reliable. Staff were polite and respectful and helped me to choose the best mattress explaining the pros and cons of my purchase.
Top marks.
I had a wonderful experience choosing…
I had a wonderful experience choosing my brand new mattress and bed base. Jason guided me through the process. I tried the sleep match machine to help choose the perfect mattress for me and my budget. Jason was extremely polite, helpful and very informative. He sure knows his stuff! One very happy customer.
I will recommend you to buy from the…
I will recommend you to buy from the Dream. I am so happy to buy my bed, mattress, pellows.
Another satisfied customer
We were very satisfied with all concerned with the order.
nothing short of excellent
Really good bed shop (Bromley)
Really good bed shop (Bromley). We were helped by Jason, who was excellent. Had a huge knowledge and was NOT PUSHY (very important)!!
Dreams are great
Dreams are great. I bought a king size sleigh bed in 2012 which I love, love, love. The interest free credit options drew me back when it was time for my daughter to get a big girl bed. The staff in store were so helpful and really took the time to talk through options with me.
Great aftercare when theres a problem
I had a problem with the assembly of a bed bought from the Bromley Store, but the staff at the Bromley Store were amazing. They visited my house within 24 hours and rectified the problem perfectly. Comms was great and all sorted. Great after care does make a huge difference. I would use Dream again because of this. Thanks so much to Mel, Marc, Howard and Ian,
Professional service and excellent…
Professional service and excellent prices
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Terrible product and follow up service
Had mattress for little under 6 months before it started causing chronic back pain. Was sold the enhanced mattress cover, but this is useless and should never be purchased. 2 years in and we have even worse back pain and had 2 assessments on it where natural settling was noted but no replacement given. Worst experience for a bed and mattress by far. Never ever base your purchase on the in store mattress analysis gadget as it’s nothing like what you will end up sleeping on.

Reply from Dreams - Bromley
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