Went to Dreams- Feltham to order my bed. The person who assisted me was wonderful and patient. Suggested the bed as per my budget and even provided me with free pillows :) On time delivery, I had pa... See more
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Great product… Great costumer experience… Great value for money. We just bought beds and mattresses for our new house from Dreams. The quality of the products are the best in the market. We loved the... See more
We had a very good Dream staff member(very polite and courteous) who made us feel welcome and also took his time in going through the different range of Mattresses. Also assessed what type of Mattre... See more
Good service in shop. Our choice was not on display but assistant was able to locate our exact model online. Made purchase and was able to pick a suitable delivery date. Informed the day before of ou... See more
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
1 Wilton Parade, TW13 4BU, Feltham, United Kingdom
- 02088 931664
4.6
Excellent
197 reviews
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Great service and a great delivery and…
Great service and a great delivery and install of our bed. Helpful staff and polite delivery drivers
September 14, 2024
My wife said said her body pains…
My wife said said her body pains reduced since she started using the mattress.
August 29, 2024
Was delivered on the stated date and…
Was delivered on the stated date and informed of the time on the date
August 15, 2024
We were helped by a consultant who was…
We were helped by a consultant who was helpful, welcoming and polite without being ‘salesy’. This helped us quickly get what we wanted while being confident it would be a good choice for us.
August 10, 2024
Unprompted review
Update on deliveryExcellent
Update on delivery, delivery on time, removal of old
beds and excellent work people
July 27, 2024
Thank you Dreams team Feltham
Thank you Dreams team Feltham - the bed looks awesome and value for money.
Special mention to Kishan for assisting me in doing the needful.
July 30, 2024
Unprompted review
Excellent service
From ordering to delivery everything was so easy. Igor served us and his customer service was excellent. Delivery arrived exactly the time stated and the delivery men were very helpful, and the mattress is just what I wanted and very comfortable.
July 20, 2024
Wonderful service in the shop and delivery
Wonderful service in the shop! Guy was extremely helpful, kept in touch regarding delivery of my bed. Delivery was faultless, both guys extremely helpful and fast. The bed and mattress is very comfortable and guarantees very restful sleep.
Thank you Dreams!!
July 17, 2024
Excellent service 👍
July 14, 2024
Happy with the purchase in store and…
Happy with the purchase in store and the delivery guys. It came on the day it was arranged for, bed and base is good quality
July 13, 2024
Wonderful experience at Dreams in…
Wonderful experience at Dreams in feltham
June 29, 2024
Unprompted review
Fantastic from start to finish
Fantastic from start to finish. Staff in the shop were extremely helpful and knowledgeable. Not pushy and couldn’t have done more to help.
Delivery drivers were on time, called on route and were friendly and helpful
June 28, 2024
Excellent from start to finish
Excellent from start to finish. The mattress finder in store is great, it suggested the right mattress for me, I highly recommend this, and then through to ordering to delivery was excellent.
June 1, 2024
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