Went to the Huntingdon store hoping to replace our bed of almost ten years. Michel was extremely helpful, patient and knowledgable. She made the experience really enjoyable especially for our toddle... See more
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Having finally admitted our old mattress had passed it's use by date we popped into the Huntingdon store. Assisted by the very helpful Dave and the Sleepmatch system, we found a new mattress. This w... See more
Mina at the Huntingdon store was genuinely brilliant. She was very patient with us, took time to explain the various options and was very knowledgeable about the various products. The store itself ha... See more
We were delighted with the service the sales lady provided when we visited the show room. She was thorough throughout, and most helpful. The delivery guys were equally as good, extremely polite and... See more
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Unit 20 St Margargets Way, PE296EB, Huntingdon, United Kingdom
- 01480 597239
4.8
Excellent
162 reviews
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Silent night single mattress
I was kept up to date from purchase and the delivery people were great! Very helpful, efficient and went overboard to assist. They called me ahead of time, wore overshoes and took away the old mattress! Great team and would definitely order again. Thank you.😊
August 9, 2024
May use AI-assist with repliesRead more
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The delivery of the mattress was fine…
The delivery of the mattress was fine but my son Gavin Miller over the delivery of his bed was appalling he didn’t know the bed didn’t include a bed head and when he purchased no one told him bad customer service
August 17, 2024
Reply from Dreams - Huntingdon
Good afternoon Jayne,
Thank you for taking the time to leave us your feedback.
I am very sorry to hear that your son was not aware that he was only purchasing a bed and not the headboard.
I have taken a look at your order and wanted to speak with you to gather some additional information. Unfortunately, I was unable to reach you via telephone. As such, I have sent you an email and hope to speak with you soon.
Many thanks,
Kishan
The salesman at the Huntingdon branch…
The salesman at the Huntingdon branch was helpful, informative, and very good at his job. We are delighted with the mattress.
August 16, 2024
very helpful informative sales staff…
very helpful informative sales staff did the job well without being pushy
order processed quickly and delivery dates organised to our requirements
plenty of communication about delivery time slot and item delivered on time
would happily use them again for any further requirements
July 25, 2024
Very happy with purchase
The young man in the store was friendly and knowledgeable and helped us to purchase the perfect mattress. The mattress was delivered on time and the delivery guys were very helpful and careful.
July 20, 2024
Totally recommend for bed and service!
Great experience with the staff in the shop in Huntingdon, super patient and informative. Speedy delivery, the delivery staff was also very kind and helpful and the bed is a delight. Totally recommend!
June 21, 2024
Very good show room experience…
Very good show room experience delivered as agreed on time with warning very nice chaps put it together talked us through advices care
June 16, 2024
Good in store service and advice
Good in store service and advice, delivered promptly, we're sleeping well and my back problems first thing in the morning appear to have gone.
June 15, 2024
From walking into the showroom
From walking into the showroom, to receiving knowledgeable, expert advice to receiving regular delivery updates to delivery & advice on how to care for the bed, Dreams have provided 100% professionalism throughout the whole experience of buying a bed. Every aspect of the process from sale to delivery has been faultless. Thank you for making this an easy & straightforward process.
May 26, 2024
Good service from Dreams
Good service from Dreams. The bed is perfect for my 94 years old mum.
April 6, 2024
Dreams in Huntingdon
Dreams in Huntingdon, Sally is like a mattress fairy godmother :D She has changed my life with the perfect mattress!! Can't recommend highly enough. Thank you Sally!
March 28, 2024
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