Went to the Huntingdon store hoping to replace our bed of almost ten years. Michel was extremely helpful, patient and knowledgable. She made the experience really enjoyable especially for our toddle... See more
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Having finally admitted our old mattress had passed it's use by date we popped into the Huntingdon store. Assisted by the very helpful Dave and the Sleepmatch system, we found a new mattress. This w... See more
Mina at the Huntingdon store was genuinely brilliant. She was very patient with us, took time to explain the various options and was very knowledgeable about the various products. The store itself ha... See more
We were delighted with the service the sales lady provided when we visited the show room. She was thorough throughout, and most helpful. The delivery guys were equally as good, extremely polite and... See more
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Unit 20 St Margargets Way, PE296EB, Huntingdon, United Kingdom
- 01480 597239
4.8
Excellent
162 reviews
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Friendly service
March 8, 2024
staff was great welcomed as i walked in…
staff was great welcomed as i walked in the store and offered a drink so good start. the machine is incredible showed me i probably had the wrong mattress all my life now look forward to seeing what the correct one does for me
March 7, 2024
Unprompted review
Friendly staff in store and Lee the…
Friendly staff in store and Lee the delivery driver and his colleague were really helpful
January 20, 2024
Bed and mattress purchase and delivery
The Sales Assistant was extremely helpful and when the bed and mattress were delivered the guys were great.
December 18, 2023
Friendly, informative and efficient
Really good information and friendly advice in store. The lady took time and care.
Delivery was quick and as arranged with helpful respectful delivery guys.
Should have changed the mattress ages ago.
December 29, 2023
It was great all the way from point of…
It was great all the way from point of sale through to delivery and assembly
December 3, 2023
Great customer service
Great customer service
Very knowledgeable staff, once we had tried the sleep technology we were allowed to try as many beds as we wanted. There was no pressure to buy, so we felt very comfortable to take our time. Went back a week later and made our purchase. Excellent service again. Delivery was on time and the guys were very professional and a credit to the company. Thank you dreams for many everything so simple.
November 11, 2023
Being greeted and asked what our needs…
Being greeted and asked what our needs were and how helpful Michel was in finding the right mattress for us.
November 15, 2023
Unprompted review
Very friendly helpful and nothing to…
Very friendly helpful and nothing to much bother shop was clean
November 12, 2023
Very friendly staff
Very friendly staff. Great experience and the mattress is so comfortable
November 10, 2023
The staff couldn’t do enough for us
The staff couldn’t do enough for us. Extremely knowledgeable and listened to our needs carefully.
November 5, 2023
Unprompted review
They were very professional and polite they even took their shoes off
Very good delivery put my bed together even though l wasn't told that it was £30 to do this so they didn't charge me!
October 15, 2023
Great service
The service and knowledge of the company was great. Not pushy for a sale and was very patient while I made my choice.
October 7, 2023
Excellent!
Great in-store service, friendly delivery. Overall excellent, highly recommend.
September 27, 2023
Great serice
Very helpful staff got just what we needed to be ordered for delivery with no delivery cost.
October 1, 2023
Unprompted review
Delivery on time ...kept upto date by…
Delivery on time ...kept upto date by drivers on time ....drivers putting my seette together very helpful and polite..good experience..thank you ...great seette
September 3, 2023
Unprompted review
Amazing Service All Throughout
Staff in store very helpful and friendly. Helped me choose the perfect mattress. Delivery men also very helpful and kept me updated all throughout. Can’t thank them all enough
August 17, 2023
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