We were met at the store by Debbie who showed us various versions of wooden frames and mattresses. Although we only went in to look she was friendly and helpful as we discussed mattress types over a c... See more
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Staff in the shop were friendly and knowledgeable. gave us plenty of time to look and try out different mattress's. Bed delivery was on time, they set the bed up, checked we were happy with positioni... See more
My wife and I where greeted with smiles and courteous staff. The staff were very helpful and had great knowledge. The delivery was great the 2 chaps were courteous and great workers. Thanks so much fo... See more
We had a great overview in the Irvine Store. My girls tried out various mattresses and no push was made by the Staff. We revisited the after and placed order. All was easy and quick. On both occasions... See more
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Unit 2B Riverway Retail Park, KA12 8AG, Irvine, United Kingdom
- 01294685224
4.8
Excellent
196 reviews
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Delivery men polite helpful and…
Delivery men polite helpful and cheerful. Delivery on ti.e and advance notice of delivery time given.
October 5, 2024
Foley TV Bed
Had a great experience in the store, staff were very helpful and gave me a great deal too! Offered lots of different options for the bed and mattress to suit what I had asked for. Delivery was quick and easy and the team also assembled the bed which was great, very hassle free! Would shop here again! Love the bed, exactly what I wanted!
October 5, 2024
Bought my bed with confidence that…
Bought my bed with confidence that everything would go smoothly and of course it did within three weeks my bed was in place and my old one taken away
It is comfortable and with the gel it keeps me cool no more waking up sweating
September 27, 2024
Fantastic Service
The two delivery men were fantastic. Both men respected my home and could not have delivered my mattress or picked up the old one any better. So pleasant and professional.
September 22, 2024
The staff in the shop when we purchased…
The staff in the shop when we purchased our mattress were tremendous, the 2 lads who delivered the mattress were so helpful and the mattress itself is giving us a great night’s sleep
September 14, 2024
Hassle free shopping experience
Kenny at the Irvine store showed us a wide selection of mattresses and did not pressure us in any way so that we could take our time in choosing the one right for us. He also informed us of offers that were available and made it easy to organise a delivery date that suited our requirements. Overall a hassle free shopping experince.
August 1, 2024
The staff in the shop were very…
The staff in the shop were very helpfull and friendly, no issues with the delivery the boys were great. They kept us up to date the day of delivery
August 30, 2024
Drivers very polite goid manners and…
Drivers very polite goid manners and very helpful
August 24, 2024
Great service!
August 24, 2024
Buying our new mattress and having it…
Buying our new mattress and having it delivered has been made so easy. The care and level of service throughout the process has been to a very high level, professional and friendly with attention to detail.
Highly recommended especially as the mattress is super-comfortable!
August 3, 2024
Greeted well as we entered the shop and…
Greeted well as we entered the shop and given all the assistance we required. At the same time we were given space and time for contemplation and decision making.
August 3, 2024
Staff were extremely helpful
Staff were extremely helpful, and knowledgeable. Pointed us in the right direction.
Would definitely recommend Dream's
July 28, 2024
Good knowledge shown by showroom staff
Good knowledge shown by showroom staff, ordering process very easy and quick.
July 25, 2024
Delighted with my purchase
I entered the store for a browse & left with a new mattress, pillows & mattress protector. Delighted with my purchases. The staff member was very knowledgeable & helpful. Delivery was quick & on time. Delivery men removed my old mattress for recycling. Happy customer.
July 3, 2024
Great experience
My experience was absolutely fantastic Debbie in the Irvine shop talked us through what we were looking for and she was spot on I love my mattress it gives me a great sleep. Debbie is a credit to your company and so helpful best customer service I’ve had
April 21, 2024
Lady in shop was so helpful and…
Lady in shop was so helpful and friendly. Boys who delivered mattress were super professional and polite. Put shoe covers on before coming into house and carried mattress upstairs for us.
July 13, 2024
Good choice and sales knowledge
June 29, 2024
Unprompted review
From start to finish great service
From start to finish great service. Debbie in the showroom could not have been more helpful and thorough. She was lovely and nothing was a problem. The updates about the delivery were great and delivery drivers great. The mattress itself is beyond comfy.
June 23, 2024
Amazing bed and mattress
Amazing bed and mattress, never had such a good sleep, thank you to the staff in the irvine branch
June 21, 2024
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