We were met at the store by Debbie who showed us various versions of wooden frames and mattresses. Although we only went in to look she was friendly and helpful as we discussed mattress types over a c... See more
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Staff in the shop were friendly and knowledgeable. gave us plenty of time to look and try out different mattress's. Bed delivery was on time, they set the bed up, checked we were happy with positioni... See more
My wife and I where greeted with smiles and courteous staff. The staff were very helpful and had great knowledge. The delivery was great the 2 chaps were courteous and great workers. Thanks so much fo... See more
We had a great overview in the Irvine Store. My girls tried out various mattresses and no push was made by the Staff. We revisited the after and placed order. All was easy and quick. On both occasions... See more
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Unit 2B Riverway Retail Park, KA12 8AG, Irvine, United Kingdom
- 01294685224
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Comfortable bed and mattress
Easy to use website! Good selection! Friendly staff in store! Comfortable bed and mattress at a competitive price!
The company did everthing it said it…
The company did everthing it said it would, in a timely no hassle manner. Couldnt fault anything.
The bed went together really well, a sturdy solid bit of kit, really well made.
The mattress is very comfortable.
The salesman was interested in what we…
The salesman was interested in what we wanted and tried hard to help
excellent help in store
the staff member who helped us was first class. she new her products and was kind and patient while we took up a reasonable amount of her time while choosing a new mattress and pillows.
Staff so helpful and we were kept up to…
Staff so helpful and we were kept up to date with delivery at all times. Delivery drivers were so pleasant and very helpful. Pleasant experience from beginning to end. Thanks Dreams would definitely recomend.
The Salesman Kenny in Irvine Shop.
My experience on the purchase of my mattress was very pleasant
My experience on the purchase of my mattress was excellent as Kenny the sales assistant was very friendly, knowledgeable & helped me decide on the correct purchase that I required. All the staff in the showroom were very friendly & helpful. The staff created a very relaxed/friendly atmosphere & I didn't feel I was pushed into having to purchase a product from them.
I was very happy with the new mattress on delivery but was looking to purchase the same mattress but a different size, when I went into look at price had noticed the mattress had been reduced another £90. I contacted customer service team to express my frustration and they have offered me £15 off if I purchase another mattress but cannot do anything relating to mattress purchased & delivered day before I noticed price difference. Although I am happy with product I have purchased, I feel let down with customer service team & offer they have offered me.
Staff very pleasant and helpful
Staff very pleasant and helpful. Shown many mattresses within our budget and no pressure to buy. When we did eventually choose one it was almost closing time but staff stayed on to close the sale which took some time as the card reader system was down.
Just what I wanted, very comfortable and a good price with delivery quick and on time and
The whole experience from in the shop talking to the sales people who was verry helpful with no pressure explaining the difference and to delivery on time and with no fuss and some useful comments - well done
1st class
From entering the store, the matress assessment, the list of suggested matresses, the patience and knowledge of my assistant right through to delivery and the delivery guys. First class service and I now have a really comfortable matress. Would definitely recommend Dreams.
Great service and friendly staff
Such a dream
Was a simple process from start to finish.
Visited the store 3-4 times before taking final decision.
Staff were always friendly & helpful & assisted in helping me chose the correct items.
I am delighted with my products.
Best bed ever
The knowledge the staff had about their mattresses and bed frames and tailoring so you get the right bed for your needs
Best ever
The guys that brought the bed were extremely professional & efficient, from bringing in parts of the bed building it, removing packaging & some more of the bed ect until it was all complete, they also wore shoe covers on their feet, very pleasant young men 10/10 from me
Friendly and highly Competent service
Friendly and highly Competent service, no pressure good products did not feel rushed.
Fantastic
Delighted with my purchase
Very happy with my new bed & mattress. Debbie was very helpful in showing me the different products
Worth every penny
Worth every penny! The comfort is amazing. No more waking up every hour with sore hips or back. I wake up every morning now refreshed and ready to go.
I barely move all night. I always said I would not spend the money on one of these mattresses. However after years of aches and pains and being wakened more than asleep I could not continue and something had to change. I have always bought good beds but as I have got older the aches and pains set in.
Wish I had bought one years ago. Love it.
New bed and mattress
Pleasant, helpful and informative staff who took a real interest in helping you get the best possible product matching your requirements.
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