The sales lady was attentive and keen that we found the mattress we found most comfortable. There was no Pressure to buy, just a friendly relaxed atmosphere and we were offered a nice hot drink. Pay... See more
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Helpful staff amrit put my mum on the mattress tests selector and while we made a decision we were given a coffee.thenwe were shown a selection of beds within our budget,we picked the best for my mu... See more
We went to the fosse park branch first for a roll up mattress but there wasn't a king sized available. The lady there was very welcoming and very kindly offered us a place to feed my 7 week old baby a... See more
Fantastic shop ! Steve was amazing ! He went out of his way to help me. From walking into the shop and walking out, everything was so simple and no issues. No matter how many times I went to... See more
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Unit 7B St Georges Retail Park, LE1 1 SG, Leicester, United Kingdom
- 01162164941
4.6
Excellent
238 reviews
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Lovely comfortable bed and very good…
Lovely comfortable bed and very good sales assistant
March 30, 2025
Excellent staff
Excellent staff - very helpful and clearly very experienced. Whole process of choosing and purchasing was easy and the staff were able to provide help and support. Delivery was excellent, on time and the delivery staff were highly professional, Could not fault the whole experiuence,
March 16, 2025
Mrs O
Claire the assistant was extremely helpful knowledgeable and guided my husband through the purchase of a new mattress .. we were offered coffee .. nothing was too much trouble and all questions answered readily .. this is the second time of shopping at Dreams and have always been extremely satisfied with the service .. so thank you Claire .. BEAR
February 18, 2025
Unprompted review
Got a good deal for clearance mattresses
February 13, 2025
The mattress is as good as I hoped it…
The mattress is as good as I hoped it would be, thank you. Everything went smoothly it was delivered on time, within the specified time slot.
February 7, 2025
Very Helpful
We went to Dreams St Georges just to see what the prices were for new mattress. We were greeted by Claire who was friendly and helpful and polite. We explained what we wanted, which she understood. She asked us to try the bed machine which gave us the type of support mattress we wanted. She offered us a drink and left us alone to choose. After some time we went back to her with our choice which we bought there and then on a great deal. We would shop again.
January 14, 2025
Knowledgeable and friendly sales team
Knowledgeable and friendly sales team, also great delivery drivers. I will definitely shop there again.
January 28, 2025
The lady who served us in the shop in…
The lady who served us in the shop in St George’s retail park was excellent. We think her name was Claire, special shout out on customer care and service with that lady.
January 25, 2025
Bought our new mattress and bed frame…
Bought our new mattress and bed frame from St George’s square Dreams Leicester. Leigh and The team were absolute legends. When our frame arrived I had made an error in measurements. Dreams were so helpful. They agreed to take it back and we chose another that fits perfect. The delivery guys collected our return and delivered the divan whilst I was away in Italy. Thank you Dreams Leicester
December 1, 2024
Unprompted review
Very professional and friendly without…
Very professional and friendly without being pushy and delivery very quick and good
January 18, 2025
I went in to st George's retail park…
I went in to st George's retail park store in leicester to have a look at a bed frame I have saw on line was shown round by Claire I can not thank hear enough made everything so easy was a pleasure to work with woykd highly recommended seeing Claire when yiy need help in store
January 5, 2025
Unprompted review
Fantastic service from start to finish
January 3, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Dreams - Leicester St George
Good afternoon Liluben,
Thank you for taking the time to leave us your review.
Following the contact from our tech team, I have sent you an email and look forward to seeing this matter brought to resolution.
Please do not hesitate to contact me directly if you do require any assistance in the interim.
Many thanks,
Kishan
Right information about the product and…
Right information about the product and the related offers were advised, considering our requirements and our budget. Thank you to the friendly lady Kushali!
December 1, 2024
Great new bed
Delivered on time. Delivery men great - very pleasant and helpful. Bed mattress and headboard all good and bed firm and comfortable.would definitely buy from dreams again - no complaints
November 15, 2024
Employee recognition
I'm not giving 5 stars for the product purchased but I had to from my heart mention that we were dealt with so well by Stanley at St George's Leicester branch. A real gem and asset to the company, honest, caring and friendly. Hard to come across people like him in this day and age on a human level and he deserves to be recognised for it. Thank you for making my visit and purchase worthwhile!
November 2, 2024
Unprompted review
Mattress is lovely
Mattress is lovely. Very comfortable.
Delivery was on time and chaps were very efficient
October 18, 2024
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