What first caught my attention was the discounts, the product quality, and the service provided by the staff member who assisted me—his name was Jaz. He went out of his way to help me find exactly wha... See more
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The sales lady was attentive and keen that we found the mattress we found most comfortable. There was no Pressure to buy, just a friendly relaxed atmosphere and we were offered a nice hot drink. Pay... See more
Helpful staff amrit put my mum on the mattress tests selector and while we made a decision we were given a coffee.thenwe were shown a selection of beds within our budget,we picked the best for my mu... See more
We went to the fosse park branch first for a roll up mattress but there wasn't a king sized available. The lady there was very welcoming and very kindly offered us a place to feed my 7 week old baby a... See more
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Unit 7B St Georges Retail Park, LE1 1 SG, Leicester, United Kingdom
- 01162164941
4.6
Excellent
238 reviews
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Absolutely brilliant
Absolutely brilliant, extremely knowledgable and gave us lots of options to choose from once we told the team what we were looking for
March 11, 2023
Dream experience!
Warm welcome, excellent service, strong product, good value, swift delivery.
May 27, 2023
Unprompted review
Good service
May 18, 2023
Our experience with Dreams Leicester
Our experience with Dreams was made better by the brilliant sales assistant called Stanley. We weren't sure what kind of mattress we needed we saw a whole lot of mattresses and Stanley was very helpful and patient. Great service.
November 19, 2022
Friendly, helpful staff
Staff made sure to show me around and be on the lookout for deals in store. I'm both happy with the product and with the care in getting good value for money deals.
April 8, 2023
Mattress
Made welcome,very informative pleasant experience and relaxed atmosphere
April 11, 2023
Unprompted review
Great service from placing the order in store, to having the bed delivered. Dreams kept us fully informed though out the whole process.
When we went into the store, we felt welcomed, I was looking for a bed for my 94 year old mother, who was not with us, the sale partner was very knowledgeable and went though the different beds in store, until we found one that would be suitable for my mum, we booked the delivery date that suited me.
April 8, 2023
Good service, product and delivery on time
Good service from the company, product safely delivered with protective packaging and taken up stairs.Clear and concise literature and instructions about the product (bed) delivered.
March 23, 2023
Excellent customer & delivery service
Excellent customer and delivery service. Helpful and good quality product.
March 31, 2023
Swift and very good work by the…
Swift and very good work by the delivery/bed building team.
March 25, 2023
Fantastic bed!
This is the best bed we ever had Very comfortable and beautiful. Good value for money. We are very happy with our purchase.
March 24, 2023
My recent purchase from dreams was…
My recent purchase from dreams was faultless from purchase to my first night on my amazing mattress i was rid of my lower back pain and was very comfy and warm & also a very good night sleep .i would recommend dreams to anyone wishing to upgrade there bed / mattress thanks for a great service .
March 5, 2023
Fantastic deals on great quality beds
Fantastic deals on great quality beds. Dreams staff go out of their way to accommodate all needs from all clients & do what they can to make you feel welcome & at ease when making such a big purchase.
In store the staff were very knowledgeable & gave great advice on what to look out for. Totally transparent on what would be a good choice & what isn't such a good choice.
Delivery guys were so fast & efficient in delivering & setting up & very informative on after care & what to look out for on the ottoman I chose.
Really super impressed with all the people who dealt with me from start to finish. Many thanks.
March 1, 2023
Unprompted review
Great service provided by the Leicester…
Great service provided by the Leicester Dreams store representative.
February 25, 2023
Unprompted review
Excellent service
Excellent service
Friendly staff
Concern for customer and doing the right thing
February 23, 2023
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