knowledgeable friendly staff who are attentive without being pushy. Great experience and also really happy with the mattress.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
well, we knew exactly what we wanted when we arrived in store, there were two examples of the style we had decided on, tried them both, made selection, done and dusted. With the stores sales manager t... See more
Grant helped us in the Perth store yesterday. He was super knowledgeable and helpful without being pushy. He gave us loads of options, let us try them all more than once and told us all about the prod... See more
Superking Bed Experience at Dreams We recently purchased a superking bed from Dreams, and the whole experience has been excellent from start to finish. Robbie at the Perth store was profe... See more
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Unit 2 St Catherine's Retail Park, PH1 5XA, Perth, United Kingdom
- 01738234195
4.8
Excellent
175 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
Great service, great sales experience from Mark Copland and all the staff at Dreams Perth
February 9, 2024
Made to feel welcome
Made to feel welcome. Colleague went above and beyond to find us the perfect mattress.
February 3, 2024
Bed arrived on time
Bed arrived on time. As advised of time and kept informed throughout. The bed is so comfortable and slept well since purchased it. Would definitely recommend Dreams beds to my friends. Thank you
January 28, 2024
Very good quality bedroom products and…
Very good quality bedroom products and great service both: in store and delivery. I would choose to buy again from Dreams all that I need for my bedroom.
January 21, 2024
Smooth process from order to delivery
Great service in store with detailed explanation on each mattress we looked at. Item delivered on time with tegulsr updates and property respected
January 18, 2024
Perfect from sale to delivery
Very friendly and helpful staff in Perth store, found the mattress we wanted quickly and it was delivered today, on the date and time promised ( In fact half an hourly early which suited us) the delivery men removed the old mattress and installed this one, taking the packing away as well. First class service
January 16, 2024
Unprompted review
Highly recommend dreams in perth
Highly recommend dreams in perth! So knowledgeable,not a pushy sale,fantastic products! Great after care & service! Also can return the bed if it’s not suitable within it’s time frame! & a lot of other places don’t do that! 5 star! Do t go anywhere else!
January 11, 2024
Unprompted review
new mattress
Very pleased with the new mattress. The delivery was done on the day promised and the guys who delivered it and took away the old mattress were first class. The instore salesman was very patient and really listened to my requirements before recommending a range of mattresses with no pressure to choose the most expensive.
December 16, 2023
Fast and comfy
November 29, 2023
Great product
Great product. Comfy. Sturdy. Easy to move from sofa to bed and back. Great delivery experience. They built it quickly and got me to check over everything before leaving. The guys in the Perth store were very helpful with advice.
December 1, 2023
Great service as usual from DREAMS
Great service as usual from DREAMS and the staff at the Perth store. Friendly Informative staff that are there to help.
November 30, 2023
Excellent customer service from shop to…
Excellent customer service from shop to delivery.... I would highly rate them for their professionalism, courteous nature. The mattress is so comfortable and meets our needs 👌 perfectly.
December 2, 2023
Great all round experience
Great instore customer service, easy order and delivery, love our new mattress would definitely recommend using Dreams
November 26, 2023
From the purchase to the delivery the…5
From the purchase to the delivery the service was excellent. Bought the Harris sofa bed and it looks and feels great. Happily buy my next bed from Dreams
November 23, 2023
Bed Delivery.Bed delivered at the time stated and…
Bed delivered at the time stated and set up in no time at all. No mess and delivery chaps very pleasant
October 2, 2023
You get exactly what you asked for.
September 28, 2023
Excellent experience
In store service was exceptional. Delivery and “installation” excellent. A pleasure to have done business with Dreams all round.
September 7, 2023
Purchasing a new bed mattress
From point of entry into the Perth Scotland Dreams store when I made an enquiry about mattresses rather than than just beds I had a dedicated Customer Services Staff who guided me through the task of purchasing a new mattress. I was asked many questions about my particular needs relating to sleep. I had not given much thought to my needs. The help provided in relation to making a choice was exceptionally useful. The cost did not distract my attention which it might have done had I been left to decide for myself
August 2, 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.