A Member of Dreams contacted us today to discuss our experience with dealing with Dreams Customer Service yesterday. To apologize which is much appreciated Hence I have updated my re... See more
Company replied
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A Member of Dreams contacted us today to discuss our experience with dealing with Dreams Customer Service yesterday. To apologize which is much appreciated Hence I have updated my re... See more
Company replied
Needed new Mattress for Bed Base bought from Dreams last year. Checked online and then went in store to look at and try. Bought mattress and given delivery day. Received email day before with time... See more
Called into St Helens branch to browse for a new bed. No pressure sales techniques, just really excellent customer service. The Sleep Match technology was really helpful and we made a choice with de... See more
Absolutely fantastic service from Ashley in St Helens, very friendly and informative, great to get on with and he has made our day with the purchase of a recliner bed , my wife has serious back issues... See more
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
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Unit K2 St Helens Retail Park, WA9 1JJ, St Helens, United Kingdom
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Kevin was amazing, we picked our mattress and everything was seamless. Delivery was on time and the guys were both friendly and efficient, taking our old mattress as also. Sweet dreams ever since
Excellent service from start to finish, went to the St Helens branch looking for a basic bed for one of the spare rooms, Ashley showed us many alternatives that we hadn’t thought of and came up with the ideal solution! Also I have to add that the delivery guys were brilliant, very helpful and professional!
Excellent service from start to finish, all staff from in store to delivery guys extremely pleasant & friendly. Would definitely return in the future & highly recommend.
Excellent service delivery was on time and went without a hitch. Mattress is very comfortable and as expected
Called into St Helens branch to browse for a new bed. No pressure sales techniques, just really excellent customer service. The Sleep Match technology was really helpful and we made a choice with delivery 4 weeks hence, which is fine.
These guys understand what customer service is all about. They don't merely pay lip-service to it - makes a refreshing change.
Friendly and helpful staff. Not pushy with the sales techniques - offered us a hot drink and let us browse before offering extra assistance. We used the sleep machine to find our perfect mattress and it really does work! Tried lots of different mattresses and ended up with one recommended by the machine. Also got to test the bed with tempur pillows and ended up purchasing 2 of those as well as they were so comfortable. Would definitely recommend this company if you’re looking to purchase a new bed/mattress.
From start to finish it was a DREAM.....
From the store to the delivery and to a good night sleep can not thank you enough.....Good Night Sleep Tight.
From walking into your store to delivery everything was perfect not one thing could we complain about everything first class service thank you
The delivery was on time they was helpful and work to put the new bed together and show me how to lift also advised me when to turn mattress.
we bought our bed at the st helens branch, Kevin was amazing really went the extra mile & our new bed & mattress is amazingly comfortable definitely recommended
Happy with our purchase of a new mattress, pleased we purchased from Dreams store ,clean and tidy great staff overall a good experience.
Great bed frame, looks fabulous! The ottoman facility is really spacious. The mattress is just right after using the facility in the shop to recommend what was best for us. Our experience, in the showroom, was very good. The team who brought and constructed the frame were very efficient and friendly, I would recommend them. All the accessories are lovely. Very happy with our new bed and getting comfy nights sleep.
Staff in the shop really friendly and helpful. The 2 lads who delivered the bed were fantastic and had no problem putting into our garage for us. Both of them were really chatty and friendly and stacked the bed boxes neatly in the garage for us.
Getting the Bed I wanted at a very good price with a few extras thrown in.
Great team at Dreams St.Helens who could not do enough for me.
Excellent service in shop, delivered on time and removed old mattress. Really happy with purchase. Had a great weeks sleep.
Always go to dreams when we need beds/mattresses. Always ask for Kevin. He is honest and knowledgeable. I always feel he isn’t trying to ‘sell’. I would highly recommend.
Great nights sleep from night 1 couldnt have paid for better staff very helpful and delivery men too
Having good staff who know what to do and because the staff are very friendly and helpful when we went in the st Helens store they made us a hot brew and help us with everything we needed to know
The customer service we received was amazing, knowledgeable staff that weren't too pushy
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