Luke at the Stockport Branch was 10/10. He immediately greeted us and offered us a drink, we got to chatting about what we were looking for. We’ve not shopped for a mattress before so when we were off... See more
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Friendly staff who were happy to help and suggested coming back when the bank holiday sale was on. Tried several beds and was advised which would be suitable for my arthritis
Gabe was really insightful. Showed us all the different options. We went in with an idea what we wanted. He showed us alternatives and gave us time to talk amongst ourselves but any time it looked lik... See more
We had never bought a mattress before, so we weren't sure what we were looking for. Gabe helped us get set up on their Sleepmatch device so we could get a better idea and gave us lots of advice based... See more
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
57-89 Great Portwood Street, SK1 2ED, Stockport, United Kingdom
- 01615133784
3.9
Great
296 reviews
Asks customers to review
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Excellent service from walking into…
Excellent service from walking into store to very efficient delivery service,and now a better n8ghts sleep,would highly recommend them.
August 30, 2025
Friendly and knowledgeable staff
I found my experience at Dreams in Stockport very positive. The staff were all very friendly and knowledgeable and I left very happy with my purchases.
August 3, 2025
Unprompted review
Thank you for the help and service…
Thank you for the help and service choosing our new beds. & a special thank you to Gabe for being so patient and knowledgable. 🙂
February 20, 2025
Unprompted review
They were courteous
They were courteous, knowledgeable and were not using "hard sell " procedures.
I believe that they understand that good service is paramount for customers trust.
July 22, 2025
Unprompted review
The store people & the delivery people…
The store people & the delivery people were very friendly, professional & capable. The bed is very comfortable.
July 18, 2025
Really good service
Really good service, from beginning to end. All staff were brilliant. Matress really comfy.
July 18, 2025
Exellent service From start to the…
Exellent service From start to the ideal mattress for us nothing was too much trouble
The salesman was excellent and very knowledgeable
Delivery spot on and we are now getting a good night sleep
July 13, 2025
Great in-store and delivery customer service
Great in-store customer service, smooth buying-to-delivered process, all personnel very professional yet friendly.
June 17, 2025
Welcoming staff with good product…
Welcoming staff with good product knowledge. Different price range to choose from.
June 14, 2025
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Arrogant staff
We just went to see the bed frame and we discuss that there are few reviews on their website which were negative for a frame and Taha who is staff there got very arrogant. He even did mot bother to listen what we r syaing, he said i always offer tea n coffee to customers 😂 and they always give me bad reviews. No wonder why they give bad reviews. I can see his attitude today.
June 14, 2025
Unprompted review
Reply from Dreams - Stockport
Good morning,
Thank you for taking the time to leave your recent review.
I am sorry to hear about your experience with our sales advisor.
So I can look into this further for you I have requested some details via Trustpilot.
I look forward to hearing from you.
Many thanks
Hassan
The staff at dreams are very…
The staff at dreams are very knowledgeable, helpful and friendly.
Made the process from finding and buying the mattress that was right for us seamless.
We love the mattress also, sleep has been amazing since.
March 23, 2025
Perfect purchase
The salesperson advised on the right choice of bed and mattress to meet our requirements and am very happy.
Arrived as promised with expert delivery men.
Enjoying the most comfortable relaxing mattress
Thanks Dreams
May 24, 2025
Excellent service from sales staff to…
Excellent service from sales staff to delivering the order. Excellent customer service and after care. The beds are a dream. Thank you all
May 22, 2025
Unprompted review
Five stars for Asad at the Stockport branch
Asad at the Stockport Branch was fantastic and helped us find exactly the sofa bed we needed with really fast delivery. Excellent, friendly, personal service. Thank you!
May 19, 2025
Unprompted review
From choosing our matress
From choosing our matress to deli very the whole experience was very smooth
May 2, 2025
Great service and great product!
The staff at Stockport were extremely polite and helpful when I made my purchase. The delivery was right on time and I was kept informed of the progress of the delivery so that the whole thing went smoothly. The mattress was delivered up several flights of stairs of a four story house! Couldn’t be happier with both the product and the service. Highly recommended.
May 2, 2025
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