Dreams - Wakefield Reviews 

230
TrustScore 5 out of 5

4.9

Unit 4a Westgate Retail Park, WF2 9SD Wakefield, GB


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See what reviewers are saying

Rated 5 out of 5 stars

We are absolutely delighted with our new bed and new mattress and enjoying comfortable nights sleep. We cannot recommend Dreams enough for the service we were given.

Rated 5 out of 5 stars

The delivery arrived within the designated time slot. Both dreams staff were polite and helpful. My bed frame was assembled and all the packaging was discarded afterwards. The team explained how eve... See more

Rated 5 out of 5 stars

I tried out so many different mattresses at Dreams I was measured up for the correct type for me, the staff were very thorough I wish I had gone months ago, my new mattress and pillows are fantastic.... See more

Rated 4 out of 5 stars

Highly recommended. Customer service at Wakefield store was excellent from start to finish. Regular Text message updates on status of delivery. Delivered on time without issue. Delivery men gav... See more


Company details

  1. Bed Shop
  2. Bedding Store
  3. Bedroom Furniture Store
  4. Mattress Store

Written by the company

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Written by the company

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Contact info

  • Unit 4a Westgate Retail Park, WF2 9SD, Wakefield, United Kingdom

  • 01924964344

4.9

Excellent

TrustScore 5 out of 5

230 reviews

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4.9

All reviews

(230)

13,836 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing comfort for years to come......

My experience on buying my new Tempur bed has been amazing. The comfort element is everything I had hoped it would be. I have several disabilities, one being my back and spine and support is essential. It is so exceptionally comfortable that it has proved well worth the cost of the bed. You have to try it to get that wonderful feeling that you didn't think you could ever get from a bed. I hesitated initially because it isn't a cheap bed but my word, worth every penny and the biggest reward is knowing I am going to have this level of comfortable for years to come, whilst helping me as the years go on.
If I had known this was available I would have definitely bought one before now. If anyone is in a similar position, don't wait, go and try one of the various beds that Dreams can provide and make your own mind up, you won't regret it.

July 12, 2023
Rated 5 out of 5 stars

Great service

Great service. Sales rep really listened to what we wanted and our budget and came up with a great deal for us

June 25, 2023
Unprompted review
Rated 5 out of 5 stars

Picky 6 year old!

Myself and my daughter came into the store for my daughter a new bed and mattress. We was greeted by Omar, he took the time to ask what my daughter liked and what kind of bed we wanted for her. He showed us around the beds on the floor but because she’s a picky 6 year old she didn’t like any of them, so he took his time to show her some beds on the system and found the perfect bed my daughter loves! He treated us both with respect!

We needed the bed like last week because we’re inpatient but we’ve only 3 weeks to wait for the bed and she can’t wait!!

May 1, 2023
Unprompted review
Rated 5 out of 5 stars

The sales person was really helpful at…

The sales person was really helpful at the point of choosing a mattress and not trying to sell us the most expensive one. Best delivery service where they communicate with you before delivery and deliver where you want it rather than dumping it where is convenient for them which I have experienced with other companies. They were really friendly and would definitely buy again from Dreams.

March 4, 2023
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, emailed the day before delivery of our new bed and called on the morning to let us know they were on their way. The drivers were courteous and professional, using shoe covers to keep our new carpet clean and assembled the bed quickly and with care. I can highly recommend this company. The bed and mattress are excellent and were reasonably priced too. We will definitely use them again in the future.

March 2, 2023
Rated 5 out of 5 stars

Amy is amazing this is our 2nd time…

Amy is amazing this is our 2nd time buying from this store can’t recommend them enough we did spend more than I originally had in my mind but we have the perfect mattress and bed I guess prices increase !! I’m very happy and can’t wait to wake up not aching and get a restful nights sleep .

October 22, 2022
Unprompted review

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