Really helpful staff in the Wimbledon store and awesome delivery team who tackled the loft stairs and put the bed together - super happy with our new bed and mattress
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The guys at Putney who sold us the bed were amazing , no hard sell and extremely knowledgeable about beds that met our requirements . The people who installed the bed were also fantastic. Total... See more
Excellent showroom in Wimbledon. Excellent pre-sales service in helping me shortlist the right mattress options, and eventually select my preferred one. Punctual, friendly and helpful delivery service... See more
Gobi and his team were fantastic. Very knowledgeable and helped us choose an excellent bed, mattress and pillows. Excellent service throughout and a very comfy bed that will last many years. Very Swee... See more
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
21 Worple Road, SW19 4JS, Wimbledon, United Kingdom
- 02081263487
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Really helpful team in Wimbledon…
Really helpful staff in the Wimbledon store and awesome delivery team who tackled the loft stairs and put the bed together - super happy with our new bed and mattress
Outstanding service highly recommended
The guys at Putney who sold us the bed were amazing , no hard sell and extremely knowledgeable about beds that met our requirements . The people who installed the bed were also fantastic.
Total purchase process and delivery /install was perfect we are extremely satisfied customers .
Enjoying the new bed thanks again Dreams.
Gobi and his team were fantastic
Gobi and his team were fantastic. Very knowledgeable and helped us choose an excellent bed, mattress and pillows. Excellent service throughout and a very comfy bed that will last many years. Very Sweet dreams!
Overall acceptable quality together…
Overall acceptable quality together with good delivery and installation.
My new 'dream' mattress, no pun intended
From my first visit to when I made my purchase the staff were nothing but friendly and helpful. They took time to show me different mattresses and even pillows and then sent me my top choices via email for me to consider.. around a week or so later I got an email telling me about a significant discount on my top choices. I immediately went back and made my purchase. Again the staff were welcoming and extremely helpful
The mattress is amazing I would…
The mattress is amazing I would definetly recommend if you suffer with body pain
Exceptional Professionalism
The store manager met us on our first visit and immediately my partner and I warmed to him. Unlike other stores we had visited that day with jump on you sales people he was just warm and welcoming. He offered us coffee and the electronic bed scanning. The scanner suggested other types of mattress, but the manager seemed to know we already wanted to take a good look at the Tempur range. Nothing was too much trouble and he made sure to offer us a selection of pillow choices when we were testing the Tempur mattresses. When we wanted to discuss options between ourselves he left us alone and then magically re-appeared just at the right times to offer technical assistance. We extensively tested the comfort from Firm, Medium and Soft and spent an hour doing this. But then it is a large commitment considering the cost of these high end mattresses. Unfortunately our car park ticket was running out so we said we would return the next day. The manager arranged for us to park behind the store on our return and together with his colleague put together a cracking offer for us on the Tempur mattress of our choice. Both the manager and his friendly colleague are a real credit to Dreams Wimbledon branch and made our purchase a pleasure.
We are very happy with Tenby bed…
We are very happy with Tenby bed choice. Wimbledon branch sales assistants were great, they were guided well and answered all our questions with patience and a smile. A five-star experience from start to finish!
Dreams review
I had a really good experience with Dreams. The Sleepmatch identified the mattresses most suitable for me, the salesman was professional and knowledgeable, and I soon chose the mattress and divan base I wanted. It was delivered within two weeks. The delivery was on time and the assembly of my new bed and removal of the old bed went smoothly.
I am delighted with the bed. It is comfortable and I am sleeping well.
Thank you Dreams
Excellent seller on purchase day
Excellent seller on purchase day
Bad assistant over the phone when requested a bad interpretation on assembling bed.
Really helpful and friendly sales…
Really helpful and friendly sales person in the shop. Divan and mattress were delivered on time by two friendly and efficient drivers. Absolutely no complaints. Would definitely recommend Dreams.
Everything from start to finish has…
Everything from start to finish has been amazing. Everyone at the store was very attentive and made the process very simple and easy for me to narrow down my choices. Then we efficiently did some paperwork and less than two weeks later my mattress arrived! The whole process took less than 40 minutes. The delivery was very smooth, drivers came on time with all the right gear (including their shoe covers) and were incredibly friendly! They (Gareth and another guy I didn't catch his name) were really sweet with my 2 year old who was very excited about the whole situation. PS. especially if you get a tempur, I highly HIGHLY recommend paying the £35 pound extra to have it delivered to your bedroom. There is no way we could've gotten it up the stairs ourselves--way heavier than expected.
A job well done
Polite, helpful staff who listen to your needs. Delivery men were prompt and efficient. A JOB WELL DONE
Excellent customer service
Excellent customer service by the staff in store and delivery team.
Excellent service
Excellent service in the shop and delivery men were helpful and co-operative. Highly recommend.
All went well from start to finish.
All went well from start to finish.
The bed is very comfortable as well as the pillows.
Very positive compliments from family and friends.
I will recommend dreams to anyone looking for a bed and mattress
Good service good product
Turned up on time.Bed installed quickly…
Turned up on time.Bed installed quickly with little fuss. Very respectful staff; wore overshoes to protect new carpet.
All round great experience
Gobi in the Wimbledon store was the best. Our guests have just come and stayed and loved the bed and mattress. Super happy. The guys that came to set the bed up were also 5*
Great service
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