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Rated 1 out of 5 stars

I was looking forward to trying this because I suffer from insomnia, but with all the 1 star reviews, it sounds like people are really unhappy. Bummer I would have loved to try this. I am particularly... See more

Rated 3 out of 5 stars

The whole concept is remarkable, though certain improvements are still possible 1.to my ears the sound loudness is insufficient. 2.even with the smallest adaptor the headband moves during sleep... See more

Company replied

Rated 1 out of 5 stars

I had a video call with them. Zoom was problematic (shocking!). I got it to work eventually. Midway through the call it disconnected. I tried to reconnect but it didn't work. You might expect som... See more

Rated 1 out of 5 stars

I only used one star because I had no choice kind of like the bill of $138 they sent me even though I didn’t use the device when I saw it wasn’t fully covered I’m a mother of three boys and am disabl... See more

Company details

  1. Wellness Program

Written by the company

This company is no longer active and has ceased operations.


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1.4

Bad

TrustScore 1.5 out of 5

954 reviews

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Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

The dreem device is tricky to use at…

The dreem device is tricky to use at first... difficulty with pairing and charging took a couple of weeks to resolve. Nowhere was it noted that dreem wouldn't work on an iPad, I had to query tech support to discover this.
My biggest problem continues... fit and comfort. Even with the velcro sizing strips it is still loose and shifts around during sleep movements, sometimes losing heartbeat for extended periods of time.
The data seems accurate and has been useful in my quest to disover the best ways to improve quality and duration of sleep.

April 18, 2020
Unprompted review
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Reply from Rêve

Hi Peter and thank you for sharing your feedback. Headband fits most heads and shouldn't hold on tight like a wristband. It can be a little bit loose, this is why it has 6 EEG sensors, one will always backup another :-). Regarding your iPad, this is not that it is not compatible, it is not developed for tablet, so you can use it, but might have display bugs. We hope you'll improve your sleep quality :-).

Rated 3 out of 5 stars

I now have a true picture of how and…

I now have a true picture of how and how much I sleep. As for remedying the sleep pattern I am in pretty much the same situation. Beyond general information about screen time, regular bedtime and temperature in the bedroom the Dreem team were short in specifics for my particular sleep issues. I had high hopes and am disappointed

April 17, 2020
Unprompted review
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Reply from Rêve

Hi Lucy and thank you for sharing your feedback. Regarding your sleep issues, may I suggest that you start the sleep restructuring program, this is our main program for getting a clear plan, guided by a psychotherapist, expert in CBT-I treatment. If you have any questions about how to join it, you can reach out to our support team at support@dreem.com.

Rated 5 out of 5 stars

Very satisfied I with the Dreem…

I have been using the Dreem for several weeks. Since It measures brain waves directly it is more accurate than other devices on the market . I was happy to find out using Dreem that my deep sleep was longer in duration than measured by another device. The information provided by the Dreem App to obtain better sleep is also beneficial.
Just use the App to make sure that the device is charging OK. Several times I took the device out before going to bed and it did not fully charge and I could not use it that night.
Sleep is extremely beneficial so don't guess test !

March 29, 2020
Unprompted review
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Reply from Rêve

Thank you very much Gary for your great review. Just a quick tip on charging, you can also confirm that charging is in progress if the LED of the headband is blinking on an increasing pattern ;-).

Rated 5 out of 5 stars

Excellent!

Excellent!! You won’t believe the improvement in your sleep!!

March 9, 2020
Unprompted review
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Reply from Rêve

Wonderful Guenter, we are happy to read that Dreem has improved your sleep significantly.

Rated 5 out of 5 stars

Getting much better sleep overall

So far it's helping me sleep but it's quirky. A lot of times if I just do an ambient noise it will sometimes not restart the sounds in the middle of the night. Yet if I do a meditation with sound, that will restart. I would really like the option for the meditation only on sleep onset and if I hit it in the middle of the night I just get the ambience, no talking.

The headband is comfortable. My deep sleep has improved majorly and my sleep onset is getting better. I just would like a better way to go back to sleep if I wake up in the middle of the night.

I really love the bone conduction speakers

March 4, 2020
Unprompted review
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Reply from Rêve

Hi Alicyn and thank you very much for your comment. Your request regarding meditation vs ambient sound during the night has been reported to our product team for future software integrations :-).

Rated 5 out of 5 stars

Great experience & highly recommended

Great experience from information gathering, ordering, usage of the product up to customer support.

Highly recommended!

March 3, 2020
Unprompted review
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Reply from Rêve

Thank you Erwin, it is a real pleasure to read that Dreem had a positive impact :-).

Rated 5 out of 5 stars

Dreem is a dream come true.

Dreem is a dream come true.
An innovative device that brings so much value to my sleeping habits. I have noticed a notable improvement in my sleep; waking up more refreshed and ready to tackle the day. I'm truly impressed by Dreem, and fortunate I own one!

February 28, 2020
Unprompted review
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Reply from Rêve

Thank you so much for your feedback Jesse. Have a nice and restful weekend.

Rated 1 out of 5 stars

Wakes me up in the middle of the night…

Wakes me up in the middle of the night with a blue LED that can't be turned off unless the device is powered down. Also, deep sleep simulation isn't available in the US, so the only advantage is data, but you're probably going to sleep worse with this device.

February 28, 2020
Unprompted review
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Reply from Rêve

Hi Mark, and thank you for your comment. It is possible that you accidentally powered up your headband which can explain a blue LED. Our customer care team will get back to you on this matter. Dreem can be much more than a way to display data. Through behavioral programs with a therapist you can take personalized actions to improve your sleep quality. Dreem will also help you understand how your activities impact your sleep quality. Let's say that you ditch caffeine, or meat. You'll then be able to see if it impact positively your sleep.

Rated 5 out of 5 stars

Comfortable & seemingly accurate.

Seems to be accurate with regard to sleeping, waking and sleep cycles, moreso than Oura ring which is better for HRV.

February 27, 2020
Unprompted review
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Reply from Rêve

Hi Jamie and thank you for your comment. Being accurate for sleep staging is precisely our goal so I guess we did a good job :-).

Rated 4 out of 5 stars

Dreem is useful because it gives some…

Dreem is useful because it gives some empirical information about how much sleep you are getting that can often differ significantly from your subjective sense for how much sleep you have gotten. It is the only tool I am aware of that can give accurate info about different stages of sleep.

The app has some user interface issues that are not always clear or easy to use, and sometimes the Dreem looks like it is resting in the charger correctly only to discover that the battery did not charge when I try to use it to sleep.

February 21, 2020
Unprompted review
Rated 3 out of 5 stars

Improvement needed

The whole concept is remarkable, though certain improvements are still possible
1.to my ears the sound loudness is insufficient.
2.even with the smallest adaptor the headband moves during sleep
3.i am extremely unhappy to wake 2.00 am almost every night
4.i find the Stimulation system irregular and unreliable
5.want to know if the sleep data can read AO situations

February 20, 2020
Unprompted review
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Reply from Rêve

Hi Mukesh and thank you for your public review. It looks like the overrall fit of the headband has been an issue for you. But don't worry, with proper guidance you will have a headband that doesn't move at night. Our support team will reach out to you to help you in this matter. Regarding the stimulations, it really depends on the quantity as well as the quality of your deep sleep.

Rated 5 out of 5 stars

Quick response and help from the Dreem team…

Quick response and help from the Dreem support team on an issue I was having.

Thank you!

February 7, 2020
Unprompted review
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Reply from Rêve

Thank you Albert. Our Dreem Care team is happy to read that they provided good help.

Rated 5 out of 5 stars

A portable sleep lab at your fingertips

These guys have perfected a portable sleep lab, but with added benefits, not only will they analyse your sleep, they also provide the tools to improve your sleep. Amazing product, amazing app

February 7, 2020
Unprompted review
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Reply from Rêve

Thank you Dave for sharing your story :-).

Rated 3 out of 5 stars

Very useful but it could be improved

Not accurate as advertised, does not come with travel case and it does not fit well.

February 3, 2020
Unprompted review
Rêve logo

Reply from Rêve

Hi Valerio and thank you for your comment.
We can assure you that Dreem is as accurate as a polysomnographic device. If you have any doubt, you can contact our support team at support@dreem,com, our team of customer care experts will investigate into your metrics with you. Fit will be essential as our algorithm requires a proper positioning to classify your sleep stages under good conditions.

Regarding the travel case, we would be happy to help you find the best solution, our care team is already waiting for you :-).

Rated 3 out of 5 stars

Fairly good as a sleep tracker

Fairly good as a sleep tracker. Better than a sleep diary in several respects. The software has a "CBT" component that is fairly good.
0) It has no features that directly improve sleep.
(they took out the sleep promoting sounds on dreem2--probably they didn't really work)
1) I am a little suspicious that it confuses lying quietly in bed with "light sleep" I am trying to figure out a good way to test it--maybe just look at my watch more often and write down when I am awake.
(looking at watch violates sleep hygiene rules).

2) It is hard to tell if it is charging properly. It would be better if you could just plug in a standard usb micro connector.

February 2, 2020
Unprompted review
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Reply from Rêve

Thank you Bryan for your feedback. Here are maybe a few keys to your remarks:
0) We are convinced at Dreem that the best way to improve your sleep is through behavioral programs. Audio features can also help dramatically when it comes to reducing sleep onset duration
1) Our algorithm reproduces the consensus of 5 sleep doctors that scored a large number of nights. We train this algorithm based on this consensus. This being said, dreem relies on good signal quality to classify sleep stages under good conditions
2) The dock can be a little bit tricky, this is true, but as we use standard USB charging, we had to create a charging dock :-).

Rated 5 out of 5 stars

Solid data, good presentation

I have used the headband every night for over one month. The data the headband produces is solid and the app presents that data well; knowing what is going on ameliorates insomnia-driving anxiety.

February 2, 2020
Unprompted review
Rêve logo

Reply from Rêve

Thanks Richard. We are sure that you will find all the keys to improve your sleep quality and reduce your insomnia.

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