Still waiting on delivery. Usually fast delivery, but lack of communication, and no update from DHL has me given it 2 stars Can't see a reply button so I have updated the review. I asked for c... See more
Company replied
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See what reviewers are saying
Didn’t have item i originally wanted, just after a brief phone call, with their experience and guidance. They gave me an alternative which is now keeping my new puppies warm at night. Very quick de... See more
Great to be able to team-up a Lighthouse heater (bought a while ago) with a Lighthouse thermostatic power socket. The ManCave/Garden Room is now being kept nicely aired through these cold winter mont... See more
I recommend this business for their Customer Service, they've always been good. Unfortunately this time, the item I ordered was out of stock, an alternative was offered, which I agreed to, but anothe... See more
Company replied
Company details
Information provided by various external sources
Dr Green started his green fingers back in 1995 arguably the first person to bring hydroponics to Telford. In 1997 his gardening skills made central news headlines.
Contact info
UNIT 15, STAFFORD PARK 12, TELFORD,, TF3 3BJ, SHROPSHIRE, United Kingdom
- 01952 200209
- info@drgreens.co.uk
- www.drgreens.co.uk
4.3
Excellent
144 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Great experience
Great experience, went above and beyond to get it shipped to me. Friendly staff, well packaged
May 31, 2025
Reply from Dr Greens
Thank you for the wonderful feedback! We're so glad to hear you had a great experience and that our team could go the extra mile for you. We'll be sure to pass your kind words on to the staff — they’ll really appreciate it! 😊📦
Thank You Dr. G!
Good selection of brands at good prices.
Delivery was brilliant, everything taped, wrapped, packed safely and discreetly.
Have been looking for a new shop to supply replenishment for my favourite hobby and I just found it.
May 1, 2025
Reply from Dr Greens
Thank you so much for your thoughtful review and kind words! We're delighted to hear that you were happy with the selection, pricing, and especially our delivery service — we take great care to ensure every order arrives safely and discreetly.
It’s wonderful to know you've found your go-to shop with us. We truly appreciate your support and look forward to serving you again soon!
Warm regards,
Dr. Greens Team
Reply from Dr Greens
Thank you for your kind feedback! We’re so glad to hear that you’re very happy with the service. It’s always our goal to provide a smooth and satisfying experience for every customer.
Looking forward to serving you again soon!
fast delivery and well packaged i will…
fast delivery and well packaged i will definetly use again
April 22, 2025
Reply from Dr Greens
Thank you! We're thrilled you were happy with the fast delivery and packaging. We look forward to serving you again soon!
I recommend this business for their…
I recommend this business for their Customer Service, they've always been good.
Unfortunately this time, the item I ordered was out of stock, an alternative was offered, which I agreed to, but another item was shipped in error. These things happen from time to time. What is important is that I was kept updated and the error was explained honestly and immediately. We tried to work it out but I ran out of time, a refund was given no quibble. Great customer service and I will give them a go again. Based on all my experiences, I recommend this business.
April 13, 2025
Reply from Dr Greens
Thank you so much for your thoughtful feedback and kind words about our customer service. We're truly sorry for the mix-up with your order and appreciate your patience and understanding throughout the process. Mistakes do occasionally happen, but we're glad we could resolve things quickly and transparently for you. It's great to hear that you're still willing to give us another chance, and we look forward to serving you again. Your continued support means a lot to us!
Excellent service great guys
March 12, 2025
Reply from Dr Greens
Thank you so much for the kind words! We're thrilled to hear you had a great experience. We appreciate your support!
Reply from Dr Greens
Thank you so much for the glowing review! We're thrilled to hear you're a pleased customer. Your support means the world to us!
delivered on time
February 21, 2025
Reply from Dr Greens
Thank you for your feedback! We're glad to hear that the delivery was on time. If you have any further questions or need assistance, feel free to reach out. We appreciate your support!
Top quality products for such a good…
Top quality products for such a good price, very helpful staff!
November 15, 2024
Unprompted review
Reply from Dr Greens
Thank you so much for your kind words! We're thrilled to hear that you’re happy with the quality and price of our products, and that our staff could assist you. Your satisfaction means a lot to us. We look forward to serving you again!
Reply from Dr Greens
Thank you! We appreciate your positive feedback and are glad to hear you had a great experience with us. We look forward to continuing to serve you!
had what I wanted
had what I wanted, came quickly and van man carried it round the back for me
February 9, 2025
Reply from Dr Greens
We're so glad to hear that you got exactly what you wanted and that the delivery was quick and smooth! It's great to know the van man went the extra mile for you. Thanks for sharing your experience!
Reply from Dr Greens
I'm glad to hear I was helpful with your purchase! If you need any more assistance or have further questions, feel free to ask.
Arrived well packed and item was…
Arrived well packed and item was upgraded thanks guys
January 16, 2025
Reply from Dr Greens
Great to hear it arrived safely and that you got an upgrade! I'm pleased everything worked out. If you need anything else, don't hesitate to reach out. Cheers!
Products came quickly and were left…
Products came quickly and were left where I instructed.
December 17, 2024
Reply from Dr Greens
Fantastic to hear the products arrived quickly and were left exactly where you asked! If you need anything else, just let me know.
Absolutely awesome
Absolutely awesome, delivered early, Will definitely be purchasing again 🙌 excellent customer service too…
Thanks for the pulleys I forgot to order them
December 21, 2024
Unprompted review
Reply from Dr Greens
Thank you so much for your kind review! We're glad to hear you found our prices good and that we could resolve the issue with your order so quickly. Your 5-star feedback means a lot to us, and we look forward to serving you again soon!
5-star value
Excellent products delivered on time. Amazing value. Buy with confidence.
November 28, 2024
Reply from Dr Greens
I'm so pleased to hear you're happy with the products and the delivery! It's great to know you found such good value. Thanks for the recommendation – buying with confidence is always a win!
Products I bought was good prices
Products I bought was good prices, had a slight problem with my order. And it was sorted within the day. 5star service will be definitely be using them again
November 29, 2024
Reply from Dr Greens
Thank you for your feedback! We're glad you found our prices great and that we could resolve the issue with your order quickly. Your 5-star rating means a lot to us, and we look forward to serving you again soon!"
Quick delivery and very well packaged .
November 23, 2024
Reply from Dr Greens
Thank you for your kind words! We're thrilled to hear you were pleased with the quick delivery and careful packaging. We look forward to serving you again!
Although there was an issue with the…
Although there was an issue with the order it was resolved promptly and efficiently.
Excellent customer service, shout out to Josh.
November 9, 2024
Reply from Dr Greens
Thank you for sharing your experience! We're sorry there was an issue with your order but delighted to hear it was resolved promptly and efficiently. We'll be sure to pass your shout-out to Josh—he’ll be thrilled! Excellent customer service is what we strive for, and we appreciate your support!
Quick and quality
November 5, 2024
Reply from Dr Greens
Thank you for your feedback! We're so glad you were happy with the speed and quality of our service. Looking forward to serving you again!
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