Overall a positive experience and I would recommend them. However, a few points: 1. Car not prepared to standard expected. Only after reaching home noticed a large stain on right side bumper and a... See more
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See what reviewers are saying
Great service and experience with Agi, who was extremely friendly, helpful and accommodating. We couldn’t be happier buying from her and with our new car. Sen & Sal
Stela is a fantastic sales person. She answered all my questions about the car and her explanation of the purchase options and add ons was clear. On the day of collecting the car, there was somethin... See more
Approved used TT was thoroughly sorted and in beautiful condition. A real gem with all the desired options. The purchase experience was easy, paperless, and efficient. This was my 37th car, 4th TT... See more
Company details
Written by the company
Drift Bridge Group is a trusted automotive retail group with a heritage dating back over 85 years. We represent leading brands including Audi, Volkswagen, Honda, Škoda and Geely, offering new and Approved Used vehicles alongside a full range of aftersales services. With locations across Surrey and South London, our focus is on delivering quality, reliability, and outstanding customer service. Whether you're purchasing your next car or bringing your current vehicle in for servicing, our experienced teams are here to help at every step. We aim to make the process clear, convenient, and hassle-free – offering transparent pricing, expert advice, and a warm welcome from the moment you arrive. Our workshops are manufacturer-approved and equipped with the latest diagnostic tools, ensuring your vehicle receives the highest standard of care. We also provide MOTs, repairs, and a wide range of genuine parts and accessories. At Drift Bridge Group, we’re committed to building long-term relationships with our customers. That means listening to your needs, being honest about your options, and supporting you throughout your motoring journey. Whether it’s your first car or your next upgrade, we’re here to help you drive away with confidence.
Contact info
Reigate Road, KT17 3LA, Epsom, Surrey, United Kingdom
- 01737 300985
4.7
Excellent
178 reviews
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Replied to 100% of negative reviews
Typically replies within 2 weeks
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Ryan Parker our Sales Exec made our…
Ryan Parker our Sales Exec made our buying experience the best ! He was so courteous and no matter what we asked from him he provided and went that little bit further- a credit to your organisation and one to be treasured!
November 2, 2025
Reply from Drift Bridge Group - Audi Approved Epsom
Thank you, Jackie! We’re delighted to hear Ryan made your buying experience such a great one. He’ll be so pleased to know his courteous approach and extra efforts made a real difference. We truly appreciate your kind words and 5-star review!
Excellent receptionists
Excellent receptionists, helpful sales team.
Made extra efforts to secure government grant.
November 1, 2025
Reply from Drift Bridge Group - Audi Approved Epsom
Thank you, Julie! We’re so pleased to hear you had such a positive experience with our team. It’s great to know the reception and sales teams made you feel welcome and went the extra mile to secure the grant. We really appreciate your kind words and 5-star review!
My new Audi. I turned up at Epsom Audi dealership…
turned up at Epsom Audi dealership looking to buy a new car. I was introduced to Jayson who promptly started looking for a car that I would like.
I was looking for an Audi A3 Sport Back S-Line. Jason was able to find me exactly what I was looking for.
He spent alot of time going through all the details abut the car with me and took the car out for a test dive.
The service Jason provided was fantastic & could have not asked for more. Nothing was to much trouble & anything I wanted to know he had the answer. Jason is a very experienced dealer with alot of knowledge and has a fantastic repour with his customers, he is definitely old school but has knowledge and a great personality.
I was very impressed with the whole process he provided for me.
If anyone is looking to buy an Audi i would definitely recommend they went to the Epsom dealership.
October 26, 2025
Reply from Drift Bridge Group - Audi Approved Epsom
Thank you for the fantastic review, Stephen! We're delighted to hear how well Jason looked after you and that he found the perfect A3 Sportback S line. It’s great to know his knowledge and friendly approach made the experience such a positive one. Enjoy your new Audi, and thanks again for recommending Audi Approved Epsom!
Very professional
October 28, 2025
Reply from Drift Bridge Group - Audi Approved Epsom
Thanks for the 5-star review, Georgios! We're glad to hear you found the team professional - we really appreciate your feedback.
Great customer service from start to…
Great customer service from start to end. I had Simon Morris take through every step of the way even when multiple hiccups and boundaries seemed like I would not be getting the car, Simon ensued that he tried every possible way to solve the issues in which he did.
October 27, 2025
Reply from Drift Bridge Group - Audi Approved Epsom
Thank you for the great feedback! We’re delighted to hear that Simon provided such excellent support throughout the process and went the extra mile to make sure everything worked out. We’ll be sure to pass on your kind words to him - enjoy your new car!
Connor in sales was excellent on our…
Connor in sales was excellent on our journey to buying my used Tiguan
October 4, 2025
Reply from Drift Bridge Group - Audi Approved Epsom
Thanks for the 5-star review, Chris! We're really pleased to hear that Connor made your Tiguan purchase such a positive experience. We hope you’re enjoying your new car!
Conrad did an excellent job in showing…
Conrad did an excellent job in showing me various different cars in my price range and for the first time in the 14 years of getting my cars from you I ended up with a Cupra my first none Audi in those 14 years it's a very nice car
October 23, 2025
Reply from Drift Bridge Group - Audi Approved Epsom
Thanks for the kind review, Robert! We’re so glad Conrad was able to help you find the right car within your budget. After 14 years of driving Audis, we’re pleased to hear you’re enjoying your new Cupra - it’s a great choice!
Sales Exec Millie was a pleasure to…
Sales Exec Millie was a pleasure to deal with
Smooth transition
October 23, 2025
Reply from Drift Bridge Group - Audi Approved Epsom
Thanks so much for the 5 stars, Lewis! We're really pleased to hear that Millie made the process smooth and enjoyable for you. We’ll be sure to pass on your kind words to her. Enjoy your new Audi!
Reply from Drift Bridge Group - Audi Approved Epsom
Thank you, Timothy! We're delighted to hear that Conrad was so helpful. We’ll be sure to share your kind words with him – we really appreciate you taking the time to leave a review.
Reply from Drift Bridge Group - Audi Approved Epsom
Thanks so much for the 5-star review, Morgen! We're delighted to hear you had a great experience buying your first Audi. Enjoy your new car, and we hope to see you again soon.
Wonderful service from Garage salesman
October 17, 2025
Reply from Drift Bridge Group - Audi Approved Epsom
Thank you, David! We really appreciate your kind words and are delighted to hear you had a great experience with our sales team. Enjoy your new Audi, and we hope to see you again soon!
Reply from Drift Bridge Group - Audi Approved Epsom
Thank you, Adrian! We’re delighted to hear you found our service professional and efficient. Your 5-star feedback means a lot to us, and we look forward to welcoming you back to Audi Approved Epsom in the future.
Audi Q3
I had a great experience with Audi Epsom over the past week. Jason in particular was extremely helpful and kept me updated every step of the way — communication was excellent throughout the whole process. They made sure the car was properly prepared before purchase and even added on a few extras. Everything was handled professionally and efficiently. They were never "pushy" at all in terms of selling the car to me, they provided me with all information necessary for me to make informed decisions throughout the process. I felt able to ask any questions, no matter how silly the questions seemed, Jason was very approachable. They are highly experienced, very honest too and I cannot fault them at all.
All the paperwork was a very straightforward process and mostly sorted prior to collecting the car.
The car itself is in pristine condition and drives wonderfully - I am very happy with my purchase!
I’d definitely recommend them to anyone looking for a reliable and friendly service! Thank you again to Jason and the team for making it such a smooth experience!
October 14, 2025
Unprompted review
Reply from Drift Bridge Group - Audi Approved Epsom
Hi Madeleine, thank you so much for taking the time to leave such a detailed review. We’re really pleased to hear you had such a positive experience and that Jason kept you updated throughout the process. It’s great to know you felt supported, never pressured, and confident in your decision. We hope you’re loving your Audi Q3, it’s a fantastic choice!
Thanks again for your kind words and recommendation. We’ll be sure to share your feedback with Jason and the rest of the team.
Great salesman
Great salesman. Perfect balance between being knowledgeable about the car and giving us the time and space to be able to make a decision. Great communication, great service and a generally a hassle free service
October 8, 2025
Reply from Drift Bridge Group - Audi Approved Epsom
Thanks so much for the great review, Colin. We're really pleased to hear that you had such a positive experience and that our team struck the right balance between support and space. Enjoy your new Audi, and we hope to see you again in the future.
Paul and milly where very helpful
October 3, 2025
Reply from Drift Bridge Group - Audi Approved Epsom
Thanks so much for the 5-star review, Steve! We're really pleased to hear that Paul and Milly were so helpful during your visit. We’ll be sure to pass on your kind words to them.
I recently bought a second-hand ID.3…
I recently bought a second-hand ID.3 from Drift Bridge and the whole process was smooth and straightforward. Adam was excellent throughout — he made everything seamless, kept me informed at every step, and delivered exactly on time. Really happy with the service and would definitely recommend Drift Bridge to anyone looking for a hassle-free car-buying experience!
October 6, 2025
Reply from Drift Bridge Group - Audi Approved Epsom
Thanks so much for the great review! We're really glad to hear you’re happy with your ID.3 and that Adam made the process so easy. We’ll be sure to pass on your kind words to him. Enjoy your new car, and thanks again for recommending Drift Bridge!
Jason was great to deal with
Jason was great to deal with, always clear about everything. A charming guy.
October 2, 2025
Reply from Drift Bridge Group - Audi Approved Epsom
Hi Ian, thank you so much for your kind words! We’re thrilled to hear that Jason made your experience a positive one. We’ll be sure to pass on your compliments to him – he’ll be delighted!
Thanks again for choosing Audi Approved Epsom.
Brilliant customer service and quality cars.
I have contacted Ryan to change my old tcross to a bigger car. I've been offered a few options and Ryan helped me to decide. Whole transition was very smooth and effortless. Within a week or so I had my new bigger car. Im very satisfied with Ryan and drift bridge customer service.
September 28, 2025
Reply from Drift Bridge Group - Audi Approved Epsom
Hi Ben, thank you so much for your kind words! We're thrilled to hear that Ryan and the Drift Bridge team could make your transition to a bigger car smooth and effortless. It’s great to know you’re enjoying your new car, and we really appreciate you taking the time to share your experience. We look forward to assisting you again in the future!
Reply from Drift Bridge Group - Audi Approved Epsom
Hi John, thank you for your kind words! We’re delighted to hear that you found our service efficient and that your deal was delivered on time. We appreciate your support and look forward to assisting you again in the future.
Jason Ouveroff- Made the whole process…
Jason Ouveroff- Made the whole process easy from start to finish. He communicated throughout the whole process with honesty and clarity.
The vehicle was immaculately presented, and as advertised. Jason could not do enough to help and delivered against the couple of things I asked to be done.
No hard sales tactics , just a great experience, very welcoming to both my son and dog, would not hesitate to recommend Audi Epsom and Jason.
I have a quality vehicle and am really pleased I made the 1.5hour journey to get it.
September 27, 2025
Reply from Drift Bridge Group - Audi Approved Epsom
Thank you for taking the time to share such a thoughtful review. We’re so pleased to hear that Jason made the process straightforward and welcoming for you (and for your son and dog too!). It’s great to know the journey was worthwhile and that you’re happy with your new vehicle. We’ll be sure to pass your kind words on to Jason. Enjoy the car, and we hope to see you again in the future.
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