Overall a positive experience and I would recommend them. However, a few points: 1. Car not prepared to standard expected. Only after reaching home noticed a large stain on right side bumper and a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great service and experience with Agi, who was extremely friendly, helpful and accommodating. We couldn’t be happier buying from her and with our new car. Sen & Sal
Stela is a fantastic sales person. She answered all my questions about the car and her explanation of the purchase options and add ons was clear. On the day of collecting the car, there was somethin... See more
Approved used TT was thoroughly sorted and in beautiful condition. A real gem with all the desired options. The purchase experience was easy, paperless, and efficient. This was my 37th car, 4th TT... See more
Company details
Written by the company
Drift Bridge Group is a trusted automotive retail group with a heritage dating back over 85 years. We represent leading brands including Audi, Volkswagen, Honda, Škoda and Geely, offering new and Approved Used vehicles alongside a full range of aftersales services. With locations across Surrey and South London, our focus is on delivering quality, reliability, and outstanding customer service. Whether you're purchasing your next car or bringing your current vehicle in for servicing, our experienced teams are here to help at every step. We aim to make the process clear, convenient, and hassle-free – offering transparent pricing, expert advice, and a warm welcome from the moment you arrive. Our workshops are manufacturer-approved and equipped with the latest diagnostic tools, ensuring your vehicle receives the highest standard of care. We also provide MOTs, repairs, and a wide range of genuine parts and accessories. At Drift Bridge Group, we’re committed to building long-term relationships with our customers. That means listening to your needs, being honest about your options, and supporting you throughout your motoring journey. Whether it’s your first car or your next upgrade, we’re here to help you drive away with confidence.
Contact info
Reigate Road, KT17 3LA, Epsom, Surrey, United Kingdom
- 01737 300985
4.7
Excellent
180 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Drift Bridge Group - Audi Approved Epsom
Hi John, thank you for your kind words! We’re delighted to hear that you found our service efficient and that your deal was delivered on time. We appreciate your support and look forward to assisting you again in the future.
Jason Ouveroff- Made the whole process…
Jason Ouveroff- Made the whole process easy from start to finish. He communicated throughout the whole process with honesty and clarity.
The vehicle was immaculately presented, and as advertised. Jason could not do enough to help and delivered against the couple of things I asked to be done.
No hard sales tactics , just a great experience, very welcoming to both my son and dog, would not hesitate to recommend Audi Epsom and Jason.
I have a quality vehicle and am really pleased I made the 1.5hour journey to get it.
September 27, 2025
Reply from Drift Bridge Group - Audi Approved Epsom
Thank you for taking the time to share such a thoughtful review. We’re so pleased to hear that Jason made the process straightforward and welcoming for you (and for your son and dog too!). It’s great to know the journey was worthwhile and that you’re happy with your new vehicle. We’ll be sure to pass your kind words on to Jason. Enjoy the car, and we hope to see you again in the future.
Millie is a brilliant salesperson and a…
Millie is a brilliant salesperson and a very helpful and dedicated person.
September 24, 2025
Reply from Drift Bridge Group - Audi Approved Epsom
Thank you so much, Mr Gogar, for taking the time to share your feedback. We’re delighted to hear that Millie made such a positive impression and was able to help you throughout the process. We’ll be sure to pass on your kind words to her. Enjoy your Audi and we hope to see you again in the future.
Fabulous service
September 25, 2025
Reply from Drift Bridge Group - Audi Approved Epsom
Thank you so much for your kind words! We're delighted to hear you had a fabulous experience with us at Audi Approved Epsom. We look forward to welcoming you again in the future.
I would highly recommend this garage,as…
I would highly recommend this garage,as from start to finish Jason was helpful and informative. Nothing was to much and he even telephoned me 3 days later tp make sure I was happy with my new car and if Needed any help with anything .
September 22, 2025
Reply from Drift Bridge Group - Audi Approved Epsom
Thank you, Tina, for sharing such a lovely review. We’re so pleased to hear Jason was able to make the whole process smooth for you and that his follow-up call helped too. Enjoy your new car, and we’re always here if you need anything.
Communication was great…
Communication between us was great (Millie), the car was clean and prepped on time ready for my inspection and test drive.
September 22, 2025
Reply from Drift Bridge Group - Audi Approved Epsom
Hi Steve, thank you for the 5 stars. We’re really pleased to hear Millie kept the communication clear and that your car was ready as expected for inspection and test drive. Enjoy the new car and we hope to see you again in the future.
Showroom is a well presented area and…
Showroom is a well presented area and people we spoke to helpful and took time to assist us without pushing us to purchase a car
September 22, 2025
Reply from Drift Bridge Group - Audi Approved Epsom
Thank you, Richard, for the 5 stars. We’re glad you felt comfortable in the showroom and that the team were able to help without any pressure. We look forward to welcoming you back to Audi Approved Epsom in the future.
Excellent Customer Service on arrival
We were greeted immediately as we arrived by a sales person Conrad who was extremely knowledgeable about the models of Audi we were interested in
September 18, 2025
Reply from Drift Bridge Group - Audi Approved Epsom
Hi Janet, thank you for sharing your feedback. We’re delighted to hear Conrad made you feel welcome and was able to share his knowledge to help with your visit. We’ll be sure to pass on your kind words to him, and we hope to see you again soon.
The best…
Excellent service by Jason and great comms. Kept me in loop all the time and had all information on hand as and when needed and helped massively during the whole experience … very much recommended and I wouldn’t think twice before going back to them…
September 14, 2025
Reply from Drift Bridge Group - Audi Approved Epsom
Hi Waheed,
Thank you so much for your kind words! We’re thrilled to hear that Jason and the team were able to keep you informed every step of the way and make your experience smooth and enjoyable. Your recommendation means a lot to us, and we'll welcome you back to Audi Approved Epsom anytime!
Provision of good service
Conrad was very helpful and explained all the devices in the car and offered help in future if needed
September 17, 2025
Reply from Drift Bridge Group - Audi Approved Epsom
Hi Joseph,
Thank you so much for your kind words! We’re thrilled to hear that Conrad was able to provide helpful guidance and explain the features of your car. It’s great to know you feel supported, and we’re always here if you need any assistance in the future. Enjoy your vehicle!
Driftbridge Audi
I have been a customer of the Driftbridge Group for a number of years and most recently Driftbridge Audi.
Jason is a credit to the team and provided me with expert knowledge and advice to help me in making my choice of vehicle. Having gone to collect the vehicle, damage was noticed with Jason immediately jumping to action to ensure a remedy was in place before leaving.
The professional and personal experience that I received was a true example of why I return to Driftbridge!
September 11, 2025
Reply from Drift Bridge Group - Audi Approved Epsom
Thank you so much for your kind words and continued loyalty to Audi Approved Epsom! We’re delighted to hear that Jason was able to provide expert guidance and ensure everything was taken care of when you collected your vehicle. It’s always our aim to make the experience both professional and personal, and it’s wonderful to know that this reflects in your visits. We truly appreciate your support and look forward to welcoming you back to us in the future!
Sales person very helpful with the…
Sales person very helpful with the whole process and very easy
September 7, 2025
Reply from Drift Bridge Group - Audi Approved Epsom
Hi Paul,
Thank you so much for your kind words! We’re thrilled to hear that your experience with our team was smooth and helpful. Enjoy your Audi, and we look forward to seeing you again!
Reply from Drift Bridge Group - Audi Approved Epsom
Hi David,
Thank you so much for your kind words! We’re thrilled to hear you felt supported without any pressure and that our team could provide helpful and informative guidance. We really appreciate you taking the time to share your experience and hope to see you again soon!
The whole experience was great.
September 3, 2025
Reply from Drift Bridge Group - Audi Approved Epsom
Hi Clive, thank you so much for your kind words! We’re thrilled to hear that your experience with us was great. We look forward to welcoming you back to Audi Approved Epsom in the future!
Great Service
Jason was open , honest and helpful at every step. 2nd time I have bought from him. Very trustworthy. Found me exactly the car I was looking for.
September 8, 2025
Reply from Drift Bridge Group - Audi Approved Epsom
Thank you for the wonderful review. We’re so pleased to hear Jason was able to help once again and that you found exactly the car you were looking for. We really appreciate your continued trust and loyalty, and we’ll be sure to share your kind words with him.
Reply from Drift Bridge Group - Audi Approved Epsom
Hi David, thank you so much for your kind words! We’re delighted to hear that Lim provided you with great service and helpful advice. We’ll be sure to share your feedback with him and the team. We really appreciate your support and look forward to welcoming you again in the future.
Adam at VW garage was really helpful…
Adam at VW garage was really helpful and ran through everything I needed to know. Made the process very smooth and left feeling very satisfied with the service.
September 1, 2025
Reply from Drift Bridge Group - Audi Approved Epsom
Thanks so much for the kind words, Lucas! I’m glad Adam could make the process smooth and clear for you. It’s great to hear you left feeling satisfied with the service - we really appreciate your feedback!
Reply from Drift Bridge Group - Audi Approved Epsom
Thank you, Helen, for the 5 stars. We’re really pleased to hear you had a positive experience with our team and found everyone helpful and professional. We look forward to seeing you again in the future.
Agi was great explaining and general…
Agi was great explaining and general conversation was very well done.
Part exchanged old car that all went very well.
August 27, 2025
Reply from Drift Bridge Group - Audi Approved Epsom
Hi Colin, thanks so much for the 5 stars. We’re really pleased to hear Agi made everything clear and easy to follow, and that the part exchange went smoothly. Enjoy your new car and we hope to see you again in the future.
Great service from Millie and with a…
Great service from Millie and with a good part exchange deal, easy to deal with and car was delivered 3 days later. Would highly recommend, can’t fault my experience
August 31, 2025
Reply from Drift Bridge Group - Audi Approved Epsom
Hi Joshua, thank you so much for your kind words! We’re thrilled to hear Millie made the experience smooth for you and that everything from part exchange to delivery went so well. Enjoy your new car, and we really appreciate you recommending us!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.