I have no complaints at all with Drinksupermafket.com however the delivery driver from Yodel was rude and threatened to take the delivery back because he didn't like dogs.
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We ordered wine and fizz in bulk from DrinkSupermarket.com for our wedding, and the whole experience was excellent. The prices were great, the ordering process was easy, and delivery was impressivel... See more
Always reliable and fast delivery (although you do pay for it!). Well packaged bottles and reasonable price. Have used them many times and will continue to in future.
Generally I can find what I want, but imports from Italy are now more difficult.
Company details
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Contact info
United Kingdom
- www.drinksupermarket.com
4.5
Excellent
46K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 8% of negative reviews
Typically replies within 1 month
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Your service was great
Your service was great, but your delivery company pants (yodel)
February 19, 2026
It's all about the delivery
It's all about the delivery! Why pay for a faster delivery if the courier drink supermarket deliver 3 days late, lie that they have tried to deliver, send out delivery notifications and just don't show. For this reason I wouldn't use them again
February 16, 2026
Unprompted review
Great company
Great company for those difficult to source locally items and at a fair price too.
Well packed and speedy delivery, simply wonderful.
February 21, 2026
Unprompted review
Quick delivery and wrapped well
Quick delivery and wrapped well. Will definitely purchase again.
February 19, 2026
Good product and Good Service
Two orders placed and delivered next day by FedEx courier. Packaging excellent. Very happy with the order and service. Couldn't find the product anywhere else. Emails from company and courier throughout. 5% off first order was nice.
February 17, 2026
Unprompted review
Great service.
June 18, 2025
AVOID!!!!!
January 19, 2026
Unprompted review
AVOID!!
AVOID!!! Ordered a MaCallan Rich Cocoa for £200 but received a MaCallan Amber collection instead worth £150. Returned the incorrect bottle back to Drinksupermarket.com but no sign of my £200. Have emailed 3 times chasing my refund but absolutely NO RESPONSE.
December 15, 2025
Unprompted review
Had the Nigerian Guinness in stock and…
Had the Nigerian Guinness in stock and fast delivery
May 29, 2025
My god
My god, i am still crying… from 17 th of December this circus started , playing with us, disabled prople, ruined my son’s engagement , everything. Ordered for some hundreds pounds and til now got nothing , only calling and complaining- without any results. Liars. I am on antidepressants, seems i will get my place in hospital Going to complain further, got extra expencies now. So- hard, painful lesson! Read what people say, do not buy before you get know that you are dealing with heartless …. How much pain i have got- mum of 14 kids, 15 grandkids, do i really deserve that for Christmas, they created the label and thats it, job is done, no money, no order.
December 17, 2025
Unprompted review
Below-par customer service, missing parcel
Update: Finally got through on the phone and had to fight a bit for it, but received my missing bottles before Christmas. Improved customer service reflects improved score.
Placed a large order on the 16th December to be dispatched on the 17th with next day delivery to arrive on the 18th. On the 18th, FedEx damaged and destroyed the parcel which I know from calling them - Drink Supermarket do not answer the phone or emails, have known about this issue for 4 days and have not communicated with me at all. They also have about £200 of mine with nothing to show for it and now won’t get any of my products for Christmas.
December 16, 2025
Unprompted review
Drinks sent to billing address in…
Drinks sent to billing address in Southampton, not the shipping address in Gloucester. Customer services responded after 2 days being rude and dismissive. No options to sort it out. They ignored everything else I’ve sent since the one reply. Terrible company.
December 12, 2025
Unprompted review
Excellent service and polish lager is…
Excellent service and polish lager is very very nice.
December 12, 2025
Unprompted review
They use EVRI 🤮🤮🤮😡😡😡
Excellent website with wide variety of drinks and reward system in place as well, which is a bonus. Very happy with the user interface and ease of use.
Would’ve given them a 5 out of 5 but they use EVRI 😩😩 to provide their delivery service. As expected, EVRI, despite explicit instructions from myself delivered my items to the wrong address! Thankfully, said address is used to receiving my misdirected items from EVRI (and only EVRI!!!) and so we have a relay system in place.
As a consequence of EVRI being used by Drink Supermarket, I regret to say that I won’t be using them again. I make it a point of rule that I never shop online with retailers who use EVRI.
December 3, 2025
Unprompted review
If i could give this no stars I would
If i could give this no stars I would. Absolute shambles of a company. Made the order on Monday 01/12, no emails or updates, called on the Thursday only to be told it had not been shipped but would get it by Friday 6pm. Called back on Friday as no email received, staff clueless only able to tell me a label had been printed, and they would call back ASAP. Had to call them back 2 and half hours later only to be told delivery would be on Monday. Avoid this amateur outfit. Oh should have mentioned they took the money out promptly.
December 5, 2025
Unprompted review
Gift for my Dad
Gift for my Dad, selection of wines from Cyprus, evoking happy memories.
March 31, 2025
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