Drivalia UK - LEEDS BRADFORD AIRPORT Reviews 

350
•
TrustScore 4 out of 5

4.1

Coney Park, Harrogate Road, Yeadon, LS19 7XS LEEDS, ENGLAND, GB

•

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Rated 5 out of 5 stars

I have had two car rentals recently from Drivalia at Leeds Bradford Airport. The first was sorted by Billy, and the second time a few weeks later by Niz, I can honestly say that these two guys are ext... See more

Company replied

Rated 3 out of 5 stars

Last week I had a car booked at Leeds Bradford Airport but due to the late arrival of the flight (2 hours) I was told that my car had been reallocated. The advisor did find me another car but of a hig... See more

Company replied

Rated 5 out of 5 stars

1 had a very good experience with Drivalia Car Rental. The service was smooth from check-in to check-out. A big thanks to Abdullah - he was very helpful, polite, and explained everything clearly, es... See more

Company replied

Rated 1 out of 5 stars

We turned up this morning to pick up the car and we did not have a PHYSICAL credit card for holding the deposit. This was our bad for not reading the T&C. However, they were not ready to help figure o... See more

Company replied


Company details

  1. Car Rental Agency

About Drivalia UK - LEEDS BRADFORD AIRPORT

Written by the company

Who we are

Drivalia, a mobility company dedicated to the automotive sector, provides a wide range of services with attractive solutions and competitive rates: rental for all durations, innovative car subscription and electric car sharing, for private individuals and for companies of all sizes. Drivalia is now active in 7 European countries: Italy, France, Spain, United Kingdom, Portugal, Denmark and Greece, with over 650 electrified Mobility Stores in Europe and 1,600 owned charging stations.

What we do

In the UK, with over 20 prime locations including all major airports and city locations, Drivalia offers a high-quality, low cost car rental experience with friendly service. Drivalia wants to represent the "planet of mobility" of the future, providing its customers with the widest range of mobility solutions: from electric car sharing to innovative car subscriptions, passing through short, medium and long-term rental.

Drivalias’ modern fleet of rental vehicles caters to all requirements. Economical, urban cars are ideal for short stay city breaks whilst the SUV range is perfect for families ready to explore further afield.

Need something a little bigger?

Spacious people carriers cater to larger groups and for business users, the executive car range features some of the best and most prestigious models available. Book direct with Drivalia for your next car rental.


Contact info

  • Coney Park, Harrogate Road, Yeadon, LS19 7XS, LEEDS, ENGLAND, United Kingdom

  • 0113 323 4520

4.1

Great

TrustScore 4 out of 5

350 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 48 hours

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4.1

All reviews

(350)

5,024 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good service and friendship.

Good service and friendship.

December 26, 2025
Unprompted review
Drivalia UK - LEEDS BRADFORD AIRPORT logo

Reply from Drivalia UK - LEEDS BRADFORD AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Rated 5 out of 5 stars

Amazing from ray he is your man for any…

Amazing from ray he is your man for any car rentals.

December 24, 2025
Unprompted review
Drivalia UK - LEEDS BRADFORD AIRPORT logo

Reply from Drivalia UK - LEEDS BRADFORD AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Rated 5 out of 5 stars

Ray was very good explained everything…

Ray was very good explained everything very clearly

December 22, 2025
Unprompted review
Drivalia UK - LEEDS BRADFORD AIRPORT logo

Reply from Drivalia UK - LEEDS BRADFORD AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Rated 1 out of 5 stars

Complete scam/rip off company

Complete rip off company. Operating a scam particularly aimed at lone women. Wife booked vehicle Car Jet and arrived at the Drivalia hut to collect car where upon the agent duly tried to upsell their insurance stating should " anything happen to the wheels" you will need this to avoid charge. He then walked around the vehicle pointing out severe areas of panel damage on the nearside panels and front wheel. He didnt point out any other defects and only walked around the side with damage. My trusting wife took him at his word ans duly drive off without taking thier £33 a day extra cover. They insisted on a £1500 credit card cover " for any eventualities" 3 days later car returned and the agent armed with his " system tablet" began his checks and ignoring everthing he proceeded to the o/s/f wheel and highlighted some slight cosmetic rim damage which was not highlighted on his " system tablet". The car was not damaged by us and he clearly knew where to look and proceeded to explain we would have to pay £210 for the repair. I have been in trade for 40 years and if the "repair" amounted to more than £50 I would be amazed. The "repair" would have been a buff and polish at worst. This is clearly a company who are in the business of dishonestly creating scenarios to rip off targeted vulnerable individuals. Dishonest and immoral they are a disgrace

December 13, 2025
Unprompted review
Drivalia UK - LEEDS BRADFORD AIRPORT logo

Reply from Drivalia UK - LEEDS BRADFORD AIRPORT

Dear customer,

Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.

To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.

We value your feedback and look forward to assisting you further.

With best wishes
Drivalia

Rated 5 out of 5 stars

Ray was great gave us a great car and…

Ray was great gave us a great car and was very great to deal with

December 21, 2025
Unprompted review
Drivalia UK - LEEDS BRADFORD AIRPORT logo

Reply from Drivalia UK - LEEDS BRADFORD AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Rated 5 out of 5 stars

NIZ and Ray were amazing they helped me…

NIZ and Ray were amazing they helped me with getting a car last minute and couldn’t have asked for more

December 20, 2025
Unprompted review
Drivalia UK - LEEDS BRADFORD AIRPORT logo

Reply from Drivalia UK - LEEDS BRADFORD AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Rated 5 out of 5 stars

Ray was very good great service

December 20, 2025
Unprompted review
Drivalia UK - LEEDS BRADFORD AIRPORT logo

Reply from Drivalia UK - LEEDS BRADFORD AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Rated 5 out of 5 stars

Rehan was efficient and professional…

Rehan was efficient and professional gave me a great van at great price

December 20, 2025
Unprompted review
Drivalia UK - LEEDS BRADFORD AIRPORT logo

Reply from Drivalia UK - LEEDS BRADFORD AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Rated 5 out of 5 stars

Rehan gave us a amazing suV and…

Rehan gave us a amazing suV and provided us great service

December 19, 2025
Unprompted review
Drivalia UK - LEEDS BRADFORD AIRPORT logo

Reply from Drivalia UK - LEEDS BRADFORD AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Rated 5 out of 5 stars

Rehan was top very helpful and…

Rehan was top very helpful and professional

December 19, 2025
Unprompted review
Drivalia UK - LEEDS BRADFORD AIRPORT logo

Reply from Drivalia UK - LEEDS BRADFORD AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Rated 5 out of 5 stars

Amazing service from Rehan

Amazing service from Rehan. Great car

December 16, 2025
Unprompted review
Drivalia UK - LEEDS BRADFORD AIRPORT logo

Reply from Drivalia UK - LEEDS BRADFORD AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Rated 5 out of 5 stars

Rehan was amazing he provided me a…

Rehan was amazing he provided me a lovely brand new car and was very supportive in the whole process

December 13, 2025
Unprompted review
Drivalia UK - LEEDS BRADFORD AIRPORT logo

Reply from Drivalia UK - LEEDS BRADFORD AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Rated 5 out of 5 stars

Incredible service from ray he was…

Incredible service from ray he was really helpful and polite and provided a great
Car

December 10, 2025
Unprompted review
Drivalia UK - LEEDS BRADFORD AIRPORT logo

Reply from Drivalia UK - LEEDS BRADFORD AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Rated 5 out of 5 stars

Ray was incredible

Ray was incredible. Highly reccomended and will be back soon

December 9, 2025
Unprompted review
Drivalia UK - LEEDS BRADFORD AIRPORT logo

Reply from Drivalia UK - LEEDS BRADFORD AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Rated 5 out of 5 stars

Rehan was fantastic great van

December 9, 2025
Unprompted review
Drivalia UK - LEEDS BRADFORD AIRPORT logo

Reply from Drivalia UK - LEEDS BRADFORD AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Rated 5 out of 5 stars

Ray was really helpful and professional…

Ray was really helpful and professional provided a van last minute

December 8, 2025
Unprompted review
Drivalia UK - LEEDS BRADFORD AIRPORT logo

Reply from Drivalia UK - LEEDS BRADFORD AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Rated 5 out of 5 stars

Ray helped me by providing a car last…

Ray helped me by providing a car last minutę big thanks

December 8, 2025
Unprompted review
Drivalia UK - LEEDS BRADFORD AIRPORT logo

Reply from Drivalia UK - LEEDS BRADFORD AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Rated 5 out of 5 stars

Met by Jay

Met by Jay, pleasant young man. Engaged easily, explained everything that I needed to know, left site feeling comfortable. First class service.

December 7, 2025
Unprompted review
Drivalia UK - LEEDS BRADFORD AIRPORT logo

Reply from Drivalia UK - LEEDS BRADFORD AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Rated 5 out of 5 stars

Great car and service

The car was perfect for our short get away to the Lake District. Billy was friendly and helpful. I will definitely be using Drivalia again in the future

December 4, 2025
Unprompted review
Drivalia UK - LEEDS BRADFORD AIRPORT logo

Reply from Drivalia UK - LEEDS BRADFORD AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Rated 5 out of 5 stars

Great service

Great service from billy. He called me a call the day I was collecting and let me come and collect early. Will definitely be using again when I need to hire a car.

December 4, 2025
Unprompted review
Drivalia UK - LEEDS BRADFORD AIRPORT logo

Reply from Drivalia UK - LEEDS BRADFORD AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

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