I wish I could them a 0 please don’t go to drive time in Arlington tx on Davis st they are liars. I got a car from them on August and a week later the airbag alert comes on and they told me to take it... See more
Company replied

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I wish I could them a 0 please don’t go to drive time in Arlington tx on Davis st they are liars. I got a car from them on August and a week later the airbag alert comes on and they told me to take it... See more
Company replied
Thank you Roddy Escalon at the Arlington, Tx location ! You made the whole process so easy ! Awesome customer service ! Explained everything in detail and just took the time to listen. Much appreciate... See more
Company replied
OMG, I had the best car buying experience, my sales person Robert (Henry) Birchfield was so professional and made the experience fun, I wasn't there for a long time, he told me what my options where a... See more
Company replied
Roddy was very informative and helpful throughout the process. He answered all of my questions and didn’t make me feel pressured to buy. He even helped me call around to find reasonable car insurance.... See more
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Written by the company

821 E Division St, 76011, Arlington, TX, United States

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Exemplary experience very happy and please with the customer service with Roddy

Reply from DriveTime Car Sales - Arlington
I wish I could them a 0 please don’t go to drive time in Arlington tx on Davis st they are liars. I got a car from them on August and a week later the airbag alert comes on and they told me to take it to Toyota and when I do I find out the car was in accident in march and all the safety things was cut and there was no airbag because everything was removed.Then I’m having to go almost three weeks without a car then they warranty company is no good either. Have the video from Toyota to prove what they sold me

Reply from DriveTime Car Sales - Arlington
My salesman, Francisco, was great. However, the cars were mostly disappointing. Almost all of them were dirty amd some even had cigarettes burns. But, Drivetime sells the cars at the highest possible price. Even the car that I purchased, before I even made it home barely 5 miles away, the car went into limp mode & I barely made it home. Since I purchased my car on a Saturday afternoon, I'm now having to wait until Monday morning to call the warranty company to request that a mechanic come to see what is going on. I honestly feel like for the price of the vehicles, the dealership should at the very least make sure that they are mechanically up to par. It's extremely disappointing to have a "new" car that I can't even drive. It's just sitting in my driveway.

Reply from DriveTime Car Sales - Arlington
It was super fast and our guy was so helpful and very nice and answered all questions we had

Reply from DriveTime Car Sales - Arlington
Byron Sneed was very knowledgeable and expedient as well as very courteous in handling my purchase.
I need someone to contact me ASAP
I purchased the car on May 19 and between May 19 to today Jube 4
I hav had to replace a tire
A battery
And today Jun 4 the check engine
light just came on

Reply from DriveTime Car Sales - Arlington

Reply from DriveTime Car Sales - Arlington
Most wonderful easiest experience ever. Mr. Roddy was super helpful and made the process super smooth

Reply from DriveTime Car Sales - Arlington
John Hightower was amazing!! Go see him!!
Mr highland was super kind and helped us out and made everything very understandable
Thank you ❤️
John made my day and made this experience super easy and comfortable

Reply from DriveTime Car Sales - Arlington
John was extremely helpful. We struggled to pick a car that fit our needs. However, John was there the whole 3.5 hours, patient and super insightful.
John he really help my a lot with all the process thank you so much

Reply from DriveTime Car Sales - Arlington
Roddy was great. Very detailed and did everything he had promised me. He knew I was coming from over 2 hours away. He had everything ready for me. No surprises with him or the car. Best car buying experience that I’ve had in a long time. I will be back when it’s time for another car. Thanks Roddy!
Friendly and professional team specially John from Arlington Texas dealer. He exceeded my expectations with his kindness, hard work and commitment

Reply from DriveTime Car Sales - Arlington
Great service always willing to work with you would recommend
Roddy was a great salesman who took his time explaining the process & made me feel comfortable about asking “girl” questions. Lol. The process was pretty simple & I’m very satisfied with the customer service.
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