I wish I could them a 0 please don’t go to drive time in Arlington tx on Davis st they are liars. I got a car from them on August and a week later the airbag alert comes on and they told me to take it... See more
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Thank you Roddy Escalon at the Arlington, Tx location ! You made the whole process so easy ! Awesome customer service ! Explained everything in detail and just took the time to listen. Much appreciate... See more
Company replied
OMG, I had the best car buying experience, my sales person Robert (Henry) Birchfield was so professional and made the experience fun, I wasn't there for a long time, he told me what my options where a... See more
Company replied
Roddy was very informative and helpful throughout the process. He answered all of my questions and didn’t make me feel pressured to buy. He even helped me call around to find reasonable car insurance.... See more
Company details
About DriveTime Car Sales - Arlington
Written by the company
Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop with confidence
Written by the company
- Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.
Contact info
821 E Division St, 76011, Arlington, TX, United States
- 18172777755
Discover DriveTime
4.2
Great
66 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Roddy was great
Roddy was great! Got us in quick no hassle and very patient loved the experience!
December 9, 2025
Unprompted review
Reply from DriveTime Car Sales - Arlington
We are grateful to have you as a valued DriveTime customer Melannie. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!
Best regards,
DriveTime Customer Relations
Fast smooth and easy
December 6, 2025
Amazing Car Buying Experience
Roddy made my car buying experience extremely easy. He was very informative and thorough. All of my questions were answered directly with no runaround.
November 11, 2025
Unprompted review
Reply from DriveTime Car Sales - Arlington
We are grateful to have you as a valued DriveTime customer Brittany. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!
Best regards,
DriveTime Customer Relations
Fast, easy and great experience
Fast, easy and great customer service experience thanks to Roddy for being patient to us to get another car 🙏
November 8, 2025
Unprompted review
Everything
November 1, 2025
Unprompted review
The salesman John
The salesman John Hightower was excellent. He explained to process every step of the way and kept us informed through every slowdown in the process.
October 12, 2025
Very friendly and nonpushy cell staff
September 30, 2025
Unprompted review
Arlington, TX Roddy Escalon
Thank you Roddy Escalon at the Arlington, Tx location ! You made the whole process so easy ! Awesome customer service ! Explained everything in detail and just took the time to listen. Much appreciated. 10/10 recommend Roddy and this location. Thanks again !!! Love my new Blazer !!
August 8, 2025
Unprompted review
Reply from DriveTime Car Sales - Arlington
We are grateful to have you as a valued DriveTime customer. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!
Best regards,
DriveTime Customer Relations
Stay Away From Drivetime
Most of these reviews are from employees. Do not buy a vehicle from them. In less than a year, my transmission went out. Right at a year, my radiator went out. Now my motor is gone in just at a year. I called the headquarters and local and they basically said ":oh well". They did not care at all. Run, don't walk from Drivetime. They are a scam. I'm protesting in front of their building real soon . As soon as it gets cool. This one is in Arlington, Tx on Collins St. They sell lemons only....
'
November 30, 2024
Unprompted review
Reply from DriveTime Car Sales - Arlington
Thank you for leaving your review, Dee. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.
Great Day
OMG, I had the best car buying experience, my sales person Robert (Henry) Birchfield was so professional and made the experience fun, I wasn't there for a long time, he told me what my options where and didn't rush me to make a purchase. I Definitely will be referring my people to him and the team at the Arlington location. It really was a fun day.
June 21, 2025
Unprompted review
Reply from DriveTime Car Sales - Arlington
Hello Javella Allen, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!
DriveTime Customer Relations
I have bought two cars from the Drive…
I have bought two cars from the Drive Time at 821 E Division, Arlington, TX. The salesman was Roddy Escalon. After 60 days, the battery had to be replaced. Three days after that, the car began stalling and losing power. The Drive time people refused to do anything about it. I am done with Drive Time and I will be letting the world know about it on all sites. I am currently following the Lemon Law guidelines in order to file charges. Silver Rock just keeps me on old until I have to hang up.
May 8, 2025
Unprompted review
Reply from DriveTime Car Sales - Arlington
Thank you for leaving your review, David. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.
Sales representatives and management…
Sales representatives and management provided exceptional customer service.
April 19, 2025
Unprompted review
Reply from DriveTime Car Sales - Arlington
Hello Marisol Vega, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!
DriveTime Customer Relations
Reply from DriveTime Car Sales - Arlington
Hello Paul Deadmond, On behalf of DriveTime, we want to thank you for taking the time to leave a review about your experience! We strive to make sure that every customer’s experience is one of a kind as we know every customer is one of a kind. Thank You for choosing to take this journey with us!
Kindly,
DriveTime Customer Relations
Henry Birchfield in Arlington
Henry Birchfield in Arlington, TX was very patient with me. He is extremely personable and made the car buying experience effortless. I'm referring everyone I know to him.
March 15, 2025
Unprompted review
Reply from DriveTime Car Sales - Arlington
Thank you for taking the time to share your DriveTime experience, LaKiesha. We love to hear that Henry provided a great car-buying experience for you at our Arlington DriveTime!
Thank you,
DriveTime Customer Relations
Roddy was very professional and…
Roddy was very professional and knowledgeable.. I will definitely refer anyone I know to go do busy with him! Thank you
December 21, 2024
Reply from DriveTime Car Sales - Arlington
Hello Maria, On behalf of DriveTime, we want to thank you for taking the time to leave a review about your experience! We strive to make sure that every customer’s experience is one of a kind as we know every customer is one of a kind. Thank You for choosing to take this journey with us!
Kindly,
DriveTime Customer Relations
Reply from DriveTime Car Sales - Arlington
Thank you for leaving your review, Inger. We love hearing that you were pleased with your experience at Arlington DriveTime.
We hope you are enjoying your vehicle and wish you all the best!
DriveTime Customer Relations
Seamless and Fast process
Jay was great. He was fast and prompt. He had everything ready for me prior to my arrival. Whole process took about an hour. Great experience
September 18, 2024
Reply from DriveTime Car Sales - Arlington
Hello Jessie Pajkos,
Thank you so much for taking the time to review your visit at our Arlington DriveTime location! Everyone here at DriveTime loves to know that our customers had a great experience. We are always trying our best to make every customer’s interaction memorable, and we're glad that we've achieved it!
Best Regards,
DriveTime Customer Relations
Great service all around
August 18, 2024
Great customer service and the process…
Great customer service and the process was quick and easy
June 29, 2024
Company is outstanding for helping people that have a bankruptcy
The people that I worked with were very patient understanding and very helpful great company to buy your car from
June 22, 2024
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