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DriveTime Car Sales - Reno Reviews 78

TrustScore 4.5 out of 5

4.7

2401 S Virginia St, 89502 Reno, NV, US


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Rated 5 out of 5 stars

HIGHLY recommend Maxim! He was patient, professional, and well informed. He walked me through all of my options and didn't pressure me at all. I was prepared for a full day of back and forth, but I wa... See more

Rated 5 out of 5 stars

This is my second time buying a car at a DriveTime, Maxim the salesman that helped me was very helpful and explained everything to me and made buying a car easy. I will definitely recommend.

Rated 5 out of 5 stars

Nydia K. Was a delight to work with and conversate with assisted with our needs and paperwork clearly to comprehend and so friendly in service. Appreciate the help from this visit for both my sister a... See more

Rated 5 out of 5 stars

This was a great car buying experience. Found what I wanted online, called the dealership and was able to the paperwork started and financing approved, went in the next day, and was there for over an... See more

Company replied


Company details

  1. Used Car Dealer
  2. Auto Market
  3. Car Dealer
  4. Car Finance and Loan Company

About DriveTime Car Sales - Reno

Written by the company

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Written by the company

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Contact info

  • 2401 S Virginia St, 89502, Reno, NV, United States

  • 17753826120
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4.7

Excellent

TrustScore 4.5 out of 5

78 reviews

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Replied to 97% of negative reviews

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Rated 1 out of 5 stars

Nydia was great throughout the whole…

Thought this was gonna be a great vehicle but 3 weeks in, now I need a whole new front end. Hopefully the warranty will cover all that is needed. Not sure if you should trust the vehicles coming out of this location. Unfortunately for me, Im screwed and have to deal with it!

April 23, 2026
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Reply from DriveTime Car Sales - Reno

Thank you for leaving your review, Angelia. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

Rated 5 out of 5 stars

Nadia was a very helpful and courteous…

Nadia was a very helpful and courteous sales person

April 4, 2026
Unprompted review
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Reply from DriveTime Car Sales - Reno

Hello Joseph Ollestad, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!

DriveTime Customer Relations

Rated 5 out of 5 stars

Excellent

Nydia K. Was a delight to work with and conversate with assisted with our needs and paperwork clearly to comprehend and so friendly in service. Appreciate the help from this visit for both my sister and my mom with their vehicle needs

March 6, 2026
Unprompted review
Rated 5 out of 5 stars

Car buying made easy.

Maxim made the buying process amazing. I was hesitant as this was my first even new car. But, I am happy with my purchase. I will come back in 6 months to update or make a new review. Overall, I am a happy camper.

February 27, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience!

First off the service from Maxim was great best ive ever been treated by dealer secondly I avoided coming here because I thought warrantys weren't offered but to my surprise we got one you should advertise that

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

Maxim was absolutely amazing

Maxim was absolutely amazing, he was fast and friendly, got us into our new car that we wanted very fast. Low payments as well. Thank you Maxim, and thank you DriveTime!

February 21, 2026
Unprompted review
Rated 5 out of 5 stars

Maxim was an amazing help

Maxim was an amazing help. Quick ad heck and he got me the car we wanted. I'd definately refer anyone to come here when you want a ride . Amazing place thanks yall

February 21, 2026
Unprompted review
Rated 5 out of 5 stars

Maxim was absolutely amazing

Maxim was absolutely amazing. The whole buying process was quick and easy. After I horrible car accident yesterday I needed something safe and comfortable for my family, after our family car was destroyed

February 19, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Tom and Maxim were great made our car purchase so easy. Felt at home no pressure from anyone. Just a great pleasure working with them. Tom went overl and beyond to find the car we needed.

February 17, 2026
Unprompted review
Rated 5 out of 5 stars

Treated us like family

We were treated like family right from the start. Tommy and Maxim made everything so easy and actually cared about our wants and needs. So different from all our other car purchases. I can't say enough good things about the both of them.

February 17, 2026
Unprompted review
Rated 5 out of 5 stars

Maxim was so so very helpful in every…

Maxim was so so very helpful in every way possible. This is my forst time buying a car and he made it so stress free and worth it. I will definitely be back!

February 16, 2026
Unprompted review
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Reply from DriveTime Car Sales - Reno

Thank you so much for your kind words, Lilee. We really appreciate you taking the time out of your day to share your DriveTime experience with us! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!

Thank you,

DriveTime Customer Relations

Rated 5 out of 5 stars

He was very friendly and helped us get…

Maxim was very friendly and helped us get into the car we wanted

February 15, 2026
Unprompted review
DriveTime Car Sales - Reno logo

Reply from DriveTime Car Sales - Reno

Hello Adrian Weis, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!

DriveTime Customer Relations

Rated 5 out of 5 stars

Maxim was just exceptional

Maxim was just exceptional, he was kind, patient very informative, never did i feel rushed or uncomfortable. I totally recommend Maxim for your car needs. I am very happy customer.

February 14, 2026
Unprompted review
Rated 5 out of 5 stars

Maxim was fast

Maxim was fast, helpful, and efficient! He made buying a car so quick and easy! He answered any questions I had!

February 13, 2026
Unprompted review

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