Thought this was gonna be a great vehicle but 3 weeks in, now I need a whole new front end. Hopefully the warranty will cover all that is needed. Not sure if you should trust the vehicles coming out o... See more
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HIGHLY recommend Maxim! He was patient, professional, and well informed. He walked me through all of my options and didn't pressure me at all. I was prepared for a full day of back and forth, but I wa... See more
This is my second time buying a car at a DriveTime, Maxim the salesman that helped me was very helpful and explained everything to me and made buying a car easy. I will definitely recommend.
Nydia K. Was a delight to work with and conversate with assisted with our needs and paperwork clearly to comprehend and so friendly in service. Appreciate the help from this visit for both my sister a... See more
Company details
About DriveTime Car Sales - Reno
Written by the company
Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop with confidence
Written by the company
- Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.
Contact info
2401 S Virginia St, 89502, Reno, NV, United States
- 17753826120
Discover DriveTime
4.7
Excellent
78 reviews
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This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
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BUYERS BEWARE!!
BUYERS BEWARE!!! The sales people are nice and accommodating. THAT is the sugar coating on the crap cars they are selling at premium prices.
My first car was a 2016 Buick Envision and the wheel bearing went out before I even got home the first day. That tells me that no type of pre-inspection, or safety inspection was done prior to sale.
I had to cancel a flight that nightvto return the car the nexu day. I lost $400 on that on that plane ticket.
I traded it for a 2016 Ford Fusion AWD. I I got 200 miles from home and had a blow out. When I went to change the tire the spare was gone and in its place was a slime tire rescue kit. When I called DriveTime in Reno. I was told that I needed to use what they provided. When I told them that it was a sidewall blowout, I was told sorry but there was nothing they could do. Good luck on your trip... IF YOU ARE BUYING A CAR FROM DRIVETIME CHECK THE CAR OVER THROUGHLY.
CHECK THE TIRES
CHECK THE SPARE
CHECK THE OIL (mine only has 13%)
TEST DRIVE AT HIGH SPEED, AND TURNS.
Due you due diligence. Because they WILL SELL YOU AN UNSAFE CAR!!!
BUYERS BEWARE
October 12, 2024
Reply from DriveTime Car Sales - Reno
Thank you for leaving your review, James Corell. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.
Very Professional experience I would…
Very Professional experience I would highly recommend to anyone
September 11, 2024
Reply from DriveTime Car Sales - Reno
We're grateful to have you as a valued DriveTime customer, Mark Diggs. Our goal at DriveTime is to ensure we provide high-quality customer service during every interaction, so we're happy to know that the sales team was able to help you find the right car for you. Thank you for choosing us to purchase a vehicle!
Thank you,
DriveTime Customer Relations
Great Experience
Great Experience. After having to deal with Nissan of Reno, being misled on pricing, for and down payment after taking possession of the car for two weeks, dealing with Thomas and Marcelo was fantastic. Would definitely recommend!
August 8, 2024
What an experience
What an experience! Tommy is such a good dude, I flew 1800 miles to do this deal. I’d recommend this man over any salesman from any dealership. Turns out, he’s not a salesman. He’s a manager, but he cared so much to deal with me directly.
May 27, 2024
Great customer service
Great customer service. Helped me pick out the right car with no hassles. Very friendly. I will definitely be going back in the future.
May 9, 2024
It was a really quick process
It was a really quick process. We were there for about an hour. We were dealing with the assistant manager and he made the process great. We will be back again.
May 4, 2024
Woody and Thomas are amazing
Woody and Thomas are amazing and made this whole thing super easy and stress free.
February 27, 2024
From start to finish
From start to finish, this was the best car buying experience. I purchased vehicle out of state and process was easy. Tommy was our agent and he was professional, courteous, knowledgeable and accommodating. I will definitely use Drive Time in the future.
August 4, 2023
Overall experience was great.
March 21, 2023
They were not pushy
They were not pushy. They got right to the point. We put down deposit to hold car for 7 days.
February 22, 2023
Great customer services and patient…
Great customer services and patient with customers.
February 22, 2023
Quick and Easy
I went into Drivetime with the hopes of leaving with a car and that's what happened. Thomas helped me find something affordable and made sure I liked it. They show you cars you can afford after showing what they can do for you. I have poor credit but Thomas still got me into a 2016 Nissan Rouge SUV. With a fraction of a down-payment that anywhere else would take.
October 17, 2022
Excellent service by the employees!
October 7, 2022
Gabby Mora-Silva of DriveTime-Reno…
Gabby Mora-Silva of DriveTime-Reno defied all of the stereotypes and expectations of buying a used car. She was not pushy and she even went above and beyond expectation throughout the process. When it came time to sign the paperwork it was all prepared in advance of my arrival and I hardly spent any time at the dealership at all once my vehicle was selected. What little waiting I had to do was kept entertaining and light by Bo at the front desk.
September 12, 2022
good experience!
Very good experience and I must admit that I was hesitant. Now, I love my new car!
September 7, 2022
Gabby was great everything was super…
Gabby was great everything was super easy would definitely go back
July 31, 2022
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