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DriveTime Car Sales - Reno Reviews 78

TrustScore 4.5 out of 5

4.7

2401 S Virginia St, 89502 Reno, NV, US


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See what reviewers are saying

Rated 5 out of 5 stars

HIGHLY recommend Maxim! He was patient, professional, and well informed. He walked me through all of my options and didn't pressure me at all. I was prepared for a full day of back and forth, but I wa... See more

Rated 5 out of 5 stars

This is my second time buying a car at a DriveTime, Maxim the salesman that helped me was very helpful and explained everything to me and made buying a car easy. I will definitely recommend.

Rated 5 out of 5 stars

Nydia K. Was a delight to work with and conversate with assisted with our needs and paperwork clearly to comprehend and so friendly in service. Appreciate the help from this visit for both my sister a... See more

Rated 5 out of 5 stars

This was a great car buying experience. Found what I wanted online, called the dealership and was able to the paperwork started and financing approved, went in the next day, and was there for over an... See more

Company replied


Company details

  1. Used Car Dealer
  2. Auto Market
  3. Car Dealer
  4. Car Finance and Loan Company

About DriveTime Car Sales - Reno

Written by the company

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Written by the company

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Contact info

  • 2401 S Virginia St, 89502, Reno, NV, United States

  • 17753826120
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4.7

Excellent

TrustScore 4.5 out of 5

78 reviews

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Replied to 97% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

HIGHLY recommend Maxim

HIGHLY recommend Maxim! He was patient, professional, and well informed. He walked me through all of my options and didn't pressure me at all. I was prepared for a full day of back and forth, but I was driving a new 2024 Hyundai Tucson within an hour and a half from arriving!

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

Maxim did an amazing job

Maxim did an amazing job. He answered all my questions and did not try and rush a sale or push me into anything without me taking time to think about things and return to finish the sale.

February 7, 2026
Unprompted review
Rated 5 out of 5 stars

Maxim was amazing

Maxim was amazing. This was our first car and he made the process so easy. We will definitely refer people to him.

February 7, 2026
Unprompted review
DriveTime Car Sales - Reno logo

Reply from DriveTime Car Sales - Reno

We are grateful to have you as a valued DriveTime customer Toni. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!

Best regards,

DriveTime Customer Relations

Rated 5 out of 5 stars

Max and Thomas were so helpful with the…

Max and Thomas were so helpful with the car buying experience!! We will be coming back if we need another car!!

January 10, 2026
Unprompted review
DriveTime Car Sales - Reno logo

Reply from DriveTime Car Sales - Reno

Hello Madysin Burns, Thank you so much for taking the time to review your visit at our Reno DriveTime location! Everyone here at DriveTime loves to know that our customers had a great experience. We are always trying our best to make every customer’s interaction memorable, and we're glad that we've achieved it!

Best Regards,

DriveTime Customer Relations

Rated 5 out of 5 stars

Go see Jordan!!!

Go see Jordan!!!! He’s Awesome. Got the car I wanted. The buying process was fast and easy. Everyone at the Reno location was nice and considerate.

November 1, 2025
Unprompted review
DriveTime Car Sales - Reno logo

Reply from DriveTime Car Sales - Reno

Hello Jessica Hodge, On behalf of DriveTime, we want to thank you for taking the time to leave a review about your experience! We strive to make sure that every customer’s experience is one of a kind as we know every customer is one of a kind. Thank You for choosing to take this journey with us!
Kindly,
DriveTime Customer Relations

Rated 5 out of 5 stars

Jordan was so helpful and great

Jordan was so helpful and great. I came in late and they were so patience, nice and caring. I’m older and had trouble logging in to get my bank statements. Jordan helped me through everything and got me the car I wanted.

November 1, 2025
Unprompted review
DriveTime Car Sales - Reno logo

Reply from DriveTime Car Sales - Reno

Hello Edith Pettaway, On behalf of DriveTime, we want to thank you for taking the time to leave a review about your experience! We strive to make sure that every customer’s experience is one of a kind as we know every customer is one of a kind. Thank You for choosing to take this journey with us!
Kindly,
DriveTime Customer Relations

Rated 5 out of 5 stars

Amazing Service from Start to Finish

The staff at Reno DriveTime were amazing! Everyone was friendly, professional, and not pushy at all. The process was quick and easy with zero stress. Jordan explained everything clearly and answered all our questions. They even stayed about 30–45 minutes after closing to help us finish up and never made us feel rushed. Outstanding service and a great experience overall!

October 29, 2025
Unprompted review
Rated 5 out of 5 stars

Great easy buying exp

October 24, 2025
Unprompted review
DriveTime Car Sales - Reno logo

Reply from DriveTime Car Sales - Reno

Hello, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!

DriveTime Customer Relations

Rated 5 out of 5 stars

I was able to come in today and walk…

I was able to come in today and walk out with a car the same day. Jordan made the process so easy and was able to check you multiple vehicles and found my perfect match. I recommend Drive time to anyone!

October 23, 2025
Unprompted review
DriveTime Car Sales - Reno logo

Reply from DriveTime Car Sales - Reno

We are grateful to have you as a valued DriveTime customer. We are delighted to know that our sales team was able to help you find your desired vehicle and provide great customer service. One of our goals as a company is to ensure we provide high-quality customer service during every interaction with our customers. Thank You for choosing us to purchase a vehicle!

Thank you,

DriveTime Customer Relations

Rated 5 out of 5 stars

My experience was great

My experience was great. Jordan was very helpful even when I had to make a change on the contract after he printed out everything he was more than happy to do it even though it was double work. Will definitely recommend to others in the future.

October 22, 2025
Unprompted review
DriveTime Car Sales - Reno logo

Reply from DriveTime Car Sales - Reno

Hello Thalia Lopez, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!

DriveTime Customer Relations

Rated 5 out of 5 stars

Jordan was great

Jordan was great! It was a fast process and he was very helpful

October 11, 2025
Unprompted review
DriveTime Car Sales - Reno logo

Reply from DriveTime Car Sales - Reno

Hello Sam, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!

DriveTime Customer Relations

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