Absolutely no issues, my drone was sent straight away and arrived as described with a free landing pad gift. Quality suppliers from a trusted source.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I came across dronescend after buying a cheap and the worst drone ever from an internet ad. I liked their honest no nonsense approach with a good description and specification of the ZLL SG960 MAX1... See more
Company replied
Drone itself is great quality for this price although the instruction should include more informations (e.g. cd with depth explanation of each part of the control remote, step by step usage of startin... See more
Company replied
Drone is really good. Got it to work with the camera straight away but only worked with iPhone not iPad. Quite sturdy, been whacked off the ground a few times and is still working. Only negative was t... See more
Company replied
Company details
Written by the company
Dronescend is an online drone shop that cater for all domestic and commercial quadcopter requirements. Shop drones for sale with with a trusted seller. Dronescend was founded in 2018 with a goal of providing a niche eCommerce platform for all drone pilots. Since inception, we have focused on providing drones for domestic users, emergency and entertainment industries.
Contact info
81 Bournville Lane, B30 2BZ, Birmingham, United Kingdom
- 0800 832 1174
- info@dronescend.co.uk
- www.dronescend.co.uk
4.6
Excellent
121 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service
January 22, 2022
Reply from Dronescend
Vaughan, thank you very much for your review. We appreciate your feedback about the service you've received from us. We hope to serve you again soon. Thank you for choosing Dronescend.
Absolutely faultless service
Absolutely faultless service. Phoned me to say there was a problem with my payment( my problem not theirs) Sorted it out on the phone and posted straight away. Received next day. Battery well packaged and cracking price too. I'll certainly be shopping here again. Well done guys.
December 27, 2021
Reply from Dronescend
Jon, thank you for your review. We are happy to hear that you are satisfied with our customer service. We appreciate your business and hope to serve you again soon.
Excellent personal service from Dronescend
Excellent service from Dronescend. Ordered as a gift so unable to comment on the drone itself but customer service was fantastic. Even received a phone call telling me the order had been received and was getting dispatched that day which was a nice personal touch in todays technological age. Will be looking at buying a drone for myself in the future and will definitely be using Dronescend. Thanks very much.
December 24, 2021
Reply from Dronescend
Steve, thank you very much for your detailed review. We really appreciate your kind words and cannot wait to serve you with your own drone in the future. Thank you for choosing Dronescend.
Fast delivery the drone is great no…
Fast delivery the drone is great no complaints from me. 5 stars
December 15, 2021
Reply from Dronescend
Thank you for your review, Stephen. We really appreciate your business and can't wait to serve you again. Thank you for shopping with Dronescend.
The drone is perfect
The drone is perfect, exactly as described, fast delivery and I was kept informed every part of the way. Really happy with my purchase.
November 25, 2021
Reply from Dronescend
Kyle, thank you very much for your review. We appreciate your feedback about the service you've received from us. We hope to serve you again soon. Thank you for choosing Dronescend.
The drone arrived in good condition
The drone arrived in good condition and any queries I had were dealt with quickly the actual drone works well and seems a good drone to learn on seems very stable in flight and camera works well.
November 19, 2021
Reply from Dronescend
Lower Meadows Farm [DW], we are really happy to hear you were satisfied with our no quibble after sales support. We really appreciate business and look forward to the next time we serve you.
A fantastic company to deal with
A fantastic company to deal with. I placed an order which they dispatched promptly. I had to contact them due to me having to go in hospital the next day. They recalled my items back from the courier and gave me a full refund within a couple of days. I will definitely be placing another order with them once I'm back on my feet.
A big thanks to Dronescend.
November 14, 2021
Reply from Dronescend
Thank you very much for your review, Andy. Wish you a speedy recovery. We look forward to serving you again soon.
I never read reviews much but read this…
I never read reviews much but read this one. I can not praise Dronescend enough they answered a my emails straight away and was so helpful sending links about how to get a drone license etc. I then order my drone from them because of this and it was delivered in 2 days excellent company recommended 5 stars thank you guys
October 27, 2021
Reply from Dronescend
Melvin, thank you very much for your kind words. We truly appreciate your review and your business. Glad that you are satisfied with our service. Hope to serve you again soon.
Great quick service.
October 7, 2021
Reply from Dronescend
Peter, thanks for your review. Hope to serve you again soon.
I ordered a new drone from Dronecend…
I ordered a new drone from Dronecend knowing I could have got it cheaper elsewhere, but if I ordered from elsewhere I would have had to wait several weeks before receiving and probabaly have to pay import duty on top which would have made it more expensive in the end. Dronescend dispatched the goods same day I ordered and I received 3 days later. (Would have been 2 but Royal mail doesn't deliver on Sundays.) I don't know what their customer service is like as I didn't need to use that but I would have no problem ordering from them again in the future.
September 26, 2021
Reply from Dronescend
Edward, thank you very much for your detailed review. We appreciate your honesty about the service you've received from us. Our company/warehouse is based in the UK, hence you can always be rest assured that your goods will be delivered on time, instead of weeks. We hope to serve you again soon. Thank you for choosing Dronescend.
Amazing
If I am to keep it short, speedy would be the word, don’t have any complaints at all. I believe it came with special delivery so it had to be signed for and guaranteed By next working day by 1pm. I will definitely be using dronesend again
September 25, 2021
Reply from Dronescend
Leon, we are really happy to see your detailed review. We aspire to always offer the best service. We can't wait to serve you again. Thank you for shopping with Dronescend.
Reply from Dronescend
Thank you very much for your review, Frank. We are happy that you received your item earlier than expected and satisfied with the product. Hope to serve you again soon.
Dronescend I have to say your company is a rarity true customer service.
Dronescend I have to say have been one of the rarest company’s I’ve purchased from. Not only do they offer to pay via Klarna which allows the budget spender to purchase a drone with ease. That dreaded call to customer services doesn’t exist with this company, if you’ve got a problem with your drone or anything they will gladly help and aid you throughout the case. Even sending emails and follow up calls to make sure you have been sorted! I cannot thank you dronescend enough for all the help given. If your going to buy a drone but it from dronescend.
Order number:DR1872
August 6, 2021
Reply from Dronescend
Thank you very much for your detailed review, Zeke. Customer service is at the heart of our business, hence why we do our best to go above and beyond for every single order. We hope to even surpass your expectation for your next order with us. Thank you for shopping with Dronescend.
Thank you Dronescend.
I mistakingly ordered the wrong item and called them to explain my mistake. They couldn't have been more helpful. They corrected my order and it arrived on time. I can recommend them to anyone. The drone I ordered for my grandson's birthday has gone down a treat.
Thank you Dronescend.
August 5, 2021
Reply from Dronescend
Sharon, we are really glad to have been able to serve you with the perfect drone for your grandson. We really appreciate your business and hope to serve you again in the future. Thank you for shopping with Dronescend.
Spare parts, great service.
Needed some new props for a drone. Dronescend had them in stock, and at a good price, with free delivery.
They arrived on a tracked delivery on the expected day, so top mark's all round.
And yes I'll use Dronescend again for spare parts, and possibly a new upgraded drone in the future.
July 27, 2021
Reply from Dronescend
Ian, thank you very much for your detailed feedback. It will assist other customers that are searching for great drone suppliers. We truly appreciate your business and can't wait to serve you for your next drone.
Reply from Dronescend
Thank you for your review, Matthaios. We appreciate your business and hope to serve you again soon.
Great service
Great service, my drone arrived on time, very happy will shop with dronescend again.
July 10, 2021
Reply from Dronescend
Mark, thank you very much for your feedback. We appreciate your business. We'll be happy to serve you again :)
Reply from Dronescend
David, thank you for your review. We appreciate your business and hope to serve you again soon.
Reply from Dronescend
Thank you for your feedback, Neil. Hope to serve you again soon.
Fast and prompt service
June 14, 2021
Reply from Dronescend
Thank you for your feedback Aby. We appreciate your business and hope to service you again.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.