Dronescend Reviews 121

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Absolutely no issues, my drone was sent straight away and arrived as described with a free landing pad gift. Quality suppliers from a trusted source.

Company replied

Rated 5 out of 5 stars

I came across dronescend after buying a cheap and the worst drone ever from an internet ad. I liked their honest no nonsense approach with a good description and specification of the ZLL SG960 MAX1... See more

Company replied

Rated 4 out of 5 stars

Drone itself is great quality for this price although the instruction should include more informations (e.g. cd with depth explanation of each part of the control remote, step by step usage of startin... See more

Company replied

Rated 4 out of 5 stars

Drone is really good. Got it to work with the camera straight away but only worked with iPhone not iPad. Quite sturdy, been whacked off the ground a few times and is still working. Only negative was t... See more

Company replied

Company details

  1. Hobby Store
  2. Electronics Store
  3. Toy Store

Written by the company

Dronescend is an online drone shop that cater for all domestic and commercial quadcopter requirements. Shop drones for sale with with a trusted seller. Dronescend was founded in 2018 with a goal of providing a niche eCommerce platform for all drone pilots. Since inception, we have focused on providing drones for domestic users, emergency and entertainment industries.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

121 reviews

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Asks customers to review

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Rated 5 out of 5 stars

Brilliant cannot speak highly enough of…

Brilliant cannot speak highly enough of this shop.
The service before, during and after is amazing. The best ever.

December 10, 2020
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Reply from Dronescend

Christine, thank you very much for your review. We appreciate your business and hope to serve you again soon.

Rated 5 out of 5 stars

I ordered the holy stone 720 it took 3…

I ordered the holy stone 720 it took 3 or 4 days to arrive but that's fair enough for free delivery. Item arrived fine and the product itself is superb I highly recommend you buy from dronescend

November 23, 2020
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Reply from Dronescend

Michael, thank you for your review. Although we offer free delivery on all our products, we also offer Next Day Delivery for a small fee. We look forward to serving you again in the near future.

Rated 4 out of 5 stars

The drone itself is great

The drone itself is great, however the packaging was dented and looked as though it had been opened - I bought this as a gift and was disappointed to have to give the receiver a battered box.

November 18, 2020
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Reply from Dronescend

Thank you for your honest feedback, KB. We are sorry to hear that the packaging arrived dented. We endeavour to provide the best service and pack securely as required. However, once the good is in transit, it is outside of our control [but still our responsibility].

We have reviewed your order but we have no record of you contacting us about this. If a package arrives looking damaged, you can reject it and it will be sent back to us. In addition, you can always contact our customer service team on 0800 832 1174 who are always happy to assist. Thank you for shopping with us.

Rated 5 out of 5 stars

It was my first time purchasing a drone…

It was my first tome purchasing a drone & i couldn't of been happier with the service received.
Had a complimentary phone call before the order was shipped to make sure everything was accurate & I’m very happy with the packaging & drone! 5*s & will be returning to upgrade in a few months.

October 26, 2020
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Reply from Dronescend

Jonny, thank you very much for your detailed and generous service review. Glad to hear that you are happy with our service and the product. Hope to serve you again soon.

Rated 5 out of 5 stars

Great little drone ideal for my son

Great little drone ideal for my son. Fast service and delivery. Would highly recommend.

October 21, 2020
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Reply from Dronescend

Brett, thank you for your review. Glad to hear that you are happy with the product and our service. Hope to serve you again soon.

Rated 5 out of 5 stars

Great product

Great product, quick and efficient customer service.

October 13, 2020
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Reply from Dronescend

Thank you for your review, SM. Glad to hear that you are happy with the product and our service. Hope to serve you again soon.

Rated 5 out of 5 stars

Great service and fast delivery

Great service and fast delivery, has a loyal customer had a little gift free off them. Would recommend to friends, family and everyone else. For your drone essentials 👌

October 5, 2020
Unprompted review
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Reply from Dronescend

Justin, glad to hear that you had an amazing experience with us :) Looking forward to your next order with us. Thank you for shopping with Dronescend!

Rated 5 out of 5 stars

Product was as described

Product was as described, easy transaction and prompt delivery.

October 5, 2020
Unprompted review
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Reply from Dronescend

Thank you for your review, Michael. Glad to hear that you are happy with the product and our service. Hope to serve you again soon.

Rated 1 out of 5 stars

It was for my son's birthday

It was for my son's birthday. He had one go and it's broke

September 29, 2020
Unprompted review
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Reply from Dronescend

Sheryl, we are sorry to hear about your experience with Mini UFO Drone for kids. Although we do not provide insurance for accidental damages, we are always happy to accept returns if the item is faulty.

Upon your feedback, one of our team has called you and sent an email [within one hour] to provide our returns process.

We aspire to provide a phenomenal customer service, therefore we are always happy to hear from our customers. In the future, if there is an issue with your order, please send us an email or call us on 0800 832 1174. We hope to resolve this issue for you as soon as possible.

Hope this experience does not stop you from considering us in the future. We apologise for any inconvenience you have experienced and hope to serve you better in the future.

Rated 5 out of 5 stars

Its been bought as a present

Its been bought as a present its exactly what i wanted and large enough for him to handle will be back for a larger one

September 26, 2020
Unprompted review
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Reply from Dronescend

Thank you for your review, Thomas. Glad to hear that you are happy with the product and our service. Hope to serve you again soon.

Rated 5 out of 5 stars

Excellent service highly recommended…

Excellent service highly recommended said when it was gonna be delivered and it was their first cast delivery and absolutely love the drone brilliant make it thanks ever so much

September 25, 2020
Unprompted review
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Reply from Dronescend

Gary, thank you for your kind review. We appreciate your business and hope to serve you again soon.

Rated 5 out of 5 stars

Would definitely recommend

Great customer service and really quick delivery.

September 12, 2020
Unprompted review
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Reply from Dronescend

Chris, thank you very much for the review of our service. Hope to serve you again soon.

Rated 5 out of 5 stars

Drone bits.

Very pleased with the service provided. Recommended.

August 26, 2020
Unprompted review
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Reply from Dronescend

Thank you for your review, Kev. Hope to serve you again soon.

Rated 5 out of 5 stars

Really good service fast delivery and…

Really good service fast delivery and was packaged very well would buy again even gave me a call to say he had sent it very please

August 7, 2020
Unprompted review
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Reply from Dronescend

Gerald, thank you very much for the review of our service. Hope to serve you again soon.

Rated 5 out of 5 stars

I highly recommend this store

I highly recommend this store. I ordered the DJI Mavic mini and received the product the next day. The seller was also very responsive. Drone is of good quality too.

July 23, 2020
Unprompted review
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Reply from Dronescend

Basi , thank you for your kind review. We appreciate your business and hope to serve you again soon.

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