Absolutely no issues, my drone was sent straight away and arrived as described with a free landing pad gift. Quality suppliers from a trusted source.
Company replied
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See what reviewers are saying
I came across dronescend after buying a cheap and the worst drone ever from an internet ad. I liked their honest no nonsense approach with a good description and specification of the ZLL SG960 MAX1... See more
Company replied
Drone itself is great quality for this price although the instruction should include more informations (e.g. cd with depth explanation of each part of the control remote, step by step usage of startin... See more
Company replied
Drone is really good. Got it to work with the camera straight away but only worked with iPhone not iPad. Quite sturdy, been whacked off the ground a few times and is still working. Only negative was t... See more
Company replied
Company details
Written by the company
Dronescend is an online drone shop that cater for all domestic and commercial quadcopter requirements. Shop drones for sale with with a trusted seller. Dronescend was founded in 2018 with a goal of providing a niche eCommerce platform for all drone pilots. Since inception, we have focused on providing drones for domestic users, emergency and entertainment industries.
Contact info
81 Bournville Lane, B30 2BZ, Birmingham, United Kingdom
- 0800 832 1174
- info@dronescend.co.uk
- www.dronescend.co.uk
4.6
Excellent
121 reviews
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Reply from Dronescend
Jake, thank you very much for your order and feedback. We appreciate your business and hope to serve you again.
Quick delivery
July 22, 2020
Unprompted review
Reply from Dronescend
Azza, thanks for your review. We appreciate your business and hope you visit us again soon.
Great service
July 20, 2020
Unprompted review
Reply from Dronescend
Thank you for your shopping with us, Ian. Looking forward to serve you again soon.
Fast shipping
Fast shipping, very good customer service. A good shopping experience.
July 20, 2020
Unprompted review
Reply from Dronescend
Thank you for your review, Richard. We appreciate your business and hope to serve you again soon.
Ordered my Dji Mavic Mini drone from…
Ordered my Dji Mavic Mini drone from dronecend website with next day delivery and it arrived next day by 1 pm special delivery. They even called me before shipping to confirm, if I needed anything thing else before the ship my drone. Great service. I like that you can pay by 3 instalments with no APR. Really convenient.
July 19, 2020
Unprompted review
Reply from Dronescend
Kamran, thank you very much for your detailed and generous service review. Hope to serve you again soon.
I rang for advice with the promise they…
I rang for advice with the promise they would ring me back but to no surprise they didn't
July 17, 2020
Unprompted review
Reply from Dronescend
Martin, we are sorry to hear about how you feel. We have reviewed your order and one of our support staffs tried to contact you but went to voicemail. We then sent you an email, providing you with a detailed instruction on how to set up the drone. As there was no response to our call and email, we assumed you had resolved the issue. Upon your feedback, we have tried to contact you and there is no response.
We aspire to provide a phenomenal customer service, therefore we will love to hear from you. Please call us on 0800 832 1174. Hope this experience does not stop you from considering us in the future. We apologise for any inconvenience you have experienced and hope to serve you better in the future.
More than just another 'online shopping company'.
Seamless transaction, with genuine caring customer service.
I had done a lot of research on which drone to buy and who to buy it from, and after a few days, I found myself more and more on the Dronescend website.
Thoroughly informative, impartial and honest. Not only that, they offer the 60 day money back guarantee.
What did amaze me, was after I completed my purchase online, I got a call an hour or so later, just confirming the order placed, which reassured me I bought from a company with not only passion for their product, but compassion for the buyers. Highly recommend.
July 16, 2020
Unprompted review
Reply from Dronescend
Paul, thank you very much for your detailed feedback. Customer service is at the core of our business; so we are really happy to hear that you are satisfied with our process.
We understand that circumstances can change hence why we offer the 60 days if you change your mind (so long it meets the returns policy).
We truly appreciate your business and hope to serve you again soon.
Reply from Dronescend
Pleasure to have served you, Kyle. Hope to serve you again soon.
I ordered a Mavic mini
I ordered a Mavic mini; it arrived the next day. An excellent service with a helpful and prompt reply to any queries. I can't fault them.
July 12, 2020
Unprompted review
Reply from Dronescend
Thank you for your review, Cameron. Providing an excellent experience is at the core of our business. Hope to serve you again soon.
Amazing customer service will be coming…
Amazing customer service will be coming back , highly impressed with products
July 11, 2020
Unprompted review
Reply from Dronescend
Kallum, glad to hear that you had an amazing experience with us :) Thank you for your order! Looking forward to your next order with us.
Excellent support team and fast delivery
July 7, 2020
Unprompted review
Reply from Dronescend
Tomas, thank you for your order and review. Hope to serve you again soon.
Reply from Dronescend
Thank you for your feedback Hubert. We appreciate your business and hope to serve you again soon.
Fantastic service very helpful with…
Fantastic service very helpful with questions before purchased. Amazing quick postage and item is brilliant.
July 3, 2020
Unprompted review
Reply from Dronescend
Thank you for shopping with us Amanda. Glad to hear you are happy with our service. Hope to serve you again soon.
Outstanding service
Outstanding service, there were some issues with my initial order But dronescend very quickly addressed said issues with amazing customer service.
July 3, 2020
Unprompted review
Reply from Dronescend
Joe, thank you very much for your patience in resolving the issues with your order. We hope to serve you better in the future. Looking forward to your next order.
Great quality for cheap price
Drone itself is great quality for this price although the instruction should include more informations (e.g. cd with depth explanation of each part of the control remote, step by step usage of starting/landing etc) order to understand how to control the drone. The camera is great as the videos and photos are very high quality
June 30, 2020
Unprompted review
Reply from Dronescend
Dominika, thank you for your in-depth review of the SG906 Pro drone. Sorry to hear that you faced some challenges during set up. In the future, feel free to reach out to us either by email/phone and we will be happy to support in setting up the drone. We look forward to your next order with us.
Quality service can’t fault them
June 29, 2020
Unprompted review
Reply from Dronescend
Thank you for your review Michael. Hope to serve you again soon.
A pleasant purchase 10/10
Wanted a drone googled the model I wanted and up popped drone scend, they had excellent reviews (ignore that silly woman giving them 1 star as if that was their fault she never received notification of delivery, probz never put the her mobile number in correctly or email because I had numerous emails/text messages when my delivery was on its way etc) absolute faultless purchase, even had a call from a very nice young man confirming my order etc would highly recommended 10/10
June 25, 2020
Unprompted review
Reply from Dronescend
Jack, thank you for sharing your experience in detail and with such generous words. We are always happy to hear from our customers about their experience with us. It was a pleasure to have served you and we aspire to provide you with an even better service in the future.
Reply from Dronescend
Lindsay, thank you very much for your order and feedback. We appreciate your business and hope you visit us again soon.
Reply from Dronescend
Adam, glad to hear that everything was fine with your order. Thank you for supporting our business.
Amazing!!!
Easy transaction, great experience with dronescend. Helpful customer service
June 17, 2020
Unprompted review
Reply from Dronescend
Glad to hear that you had an amazing experience with us :) Thank you for your order!
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