Absolutely no issues, my drone was sent straight away and arrived as described with a free landing pad gift. Quality suppliers from a trusted source.
Company replied
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See what reviewers are saying
I came across dronescend after buying a cheap and the worst drone ever from an internet ad. I liked their honest no nonsense approach with a good description and specification of the ZLL SG960 MAX1... See more
Company replied
Drone itself is great quality for this price although the instruction should include more informations (e.g. cd with depth explanation of each part of the control remote, step by step usage of startin... See more
Company replied
Drone is really good. Got it to work with the camera straight away but only worked with iPhone not iPad. Quite sturdy, been whacked off the ground a few times and is still working. Only negative was t... See more
Company replied
Company details
Written by the company
Dronescend is an online drone shop that cater for all domestic and commercial quadcopter requirements. Shop drones for sale with with a trusted seller. Dronescend was founded in 2018 with a goal of providing a niche eCommerce platform for all drone pilots. Since inception, we have focused on providing drones for domestic users, emergency and entertainment industries.
Contact info
81 Bournville Lane, B30 2BZ, Birmingham, United Kingdom
- 0800 832 1174
- info@dronescend.co.uk
- www.dronescend.co.uk
4.6
Excellent
121 reviews
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Top Notch
I was very surprised at your customer service. you kept me informed every step of the way about where my parcel was. you replied to my queries very quickly and sorted them. Your service is 2nd to none I will be using you again and telling all my friends to use you as well.
May 29, 2021
Reply from Dronescend
Thank you very much for your fantastic review, John. We truly appreciate your business and hope to serve you again soon.
Very fast delivery
May 9, 2021
Reply from Dronescend
Thank you for your review. We hope to serve you again soon.
Excellent customer service
Excellent customer service. Speedy delivery. Would highly recommend.
April 20, 2021
Reply from Dronescend
Jimmy, thank you very much for your amazing review. We truly appreciate your business and hope to serve you again soon.
Great experience
Made a purchase online on Dronescend and I'm nothing but very pleased with my transaction. The communication with Dronescend was excellent, i emailed regarding next day delivery, and got a quick reply that explained and put me at ease. My package was delivered professionally on time, it was very well packed and cared for . Loved my experience ,would do it again and i absolutely recommend it . BIG THANK YOU TO DRONESCEND.
April 20, 2021
Reply from Dronescend
Thank you very much for your fantastic review, VT. We truly appreciate your business and hope to serve you again soon.
Absolutely horrendous will not be…
Absolutely horrendous will not be purchasing any more products from these guys!!!
April 10, 2021
Reply from Dronescend
Debbie, sorry to hear that you are not satisfied with our service. We have reviewed your recent order to ascertain the issues you might have experienced.
Although you chose Next Day Delivery at Checkout but your order was placed during Bank Holiday after our cut off time of 1pm as per our shipping policy. We are happy to see that your order was delivered one day after Bank Holiday. Please note that you are still entitled to return the item back to us as per our 60 days return policy. We hope to hear from you soon.
Customer satisfaction is at the heart of our business. So, we are really sorry that we have been unable to provide you with the satisfaction that you deserve.
Great product and quick delivery
April 3, 2021
Reply from Dronescend
Thank you very much for your great review, Stephen. Hope to serve you again soon.
very quick and effiecent
March 16, 2021
Reply from Dronescend
Glad to hear that you are happy with our service, Clive. Pleasure to have served you. Thank you for shopping with us.
Good buying experience
Product arrived promptly in good condition. Worked great until it got blown away by a gust never to be seen again... 😕 Bad luck, but the buying experience was good 👍
February 27, 2021
Reply from Dronescend
James, thank you the feedback of the service you have received from us. One of our customer advisors will reach out to you find to out more about what happened with your drone.
Dronescend - Propeller Holder DJI Mini 2
I bought a propeller holder for my DJI mini 2 from Dronescend, I was very impressed with their service, delivery time and customer care, highly recommend them.
February 10, 2021
Reply from Dronescend
Thank you for your feedback, Ada. Happy to hear that you are satisfied with your purchase.
Great Service
Great website. Lots of communication and arrived very quickly. Definitely use again!
February 10, 2021
Reply from Dronescend
Holly, thank you very much for your review. We appreciate your business and hope to serve you again soon.
Great value and a good selection.
Always fast processing and delivery, and any questions asked have been answered straight away. Good quality products.
February 6, 2021
Reply from Dronescend
Glad to hear that you are happy with our service, Darren. Pleasure to have served you again. Thank you for shopping with us.
Reply from Dronescend
Brian, thank you very much for your review. We appreciate your business and hope to serve you again soon.
Reply from Dronescend
Lee, thank you for your review of the Holy Stone HS720 drone. Sorry to hear that you faced some challenges during your flight. Signal interference can occur when flying in locations with really tall building or even an oil rig site. One of the ways you can reduce interference is to calibrate your compass in an environment free from drone magnetic interference [e.g. an open field].
We aspire to provide a phenomenal customer service and we are always happy to hear from our customers. We have reviewed your order but do not have a record of you contacting us. In the future, if you need assistance with your drone, please feel free to contact us.
I was very happy with the service they…
I was very happy with the service they went above and beyond to make sure my item arrived
January 1, 2021
Reply from Dronescend
Glad to hear that you are happy with our service, Denise. Pleasure to have served you. Thank you for shopping with us.
Reply from Dronescend
Sharon, customer service is at the heart of our business. We are happy that your son loved the Eachine EX5. Thank you for your honest feedback! We appreciate your business and hope to serve you again soon.
Reply from Dronescend
Steven, glad to hear that you are happy with our service. Pleasure to have served you. Thank you for shopping with us.
GREAT PRODUCT AND FAST DELIVERY
December 18, 2020
Reply from Dronescend
Thank you Graham for coming back to shop with us. We truly appreciate your business and can't wait to serve you again.
Very shaky 😟 otherwise good for…
Very shaky 😟 otherwise good for beginners even while landing it’s approximate
December 14, 2020
Reply from Dronescend
Susendrakumar, sorry to hear about your shaky experience with the drone. When you purchase a new drone, it is important to follow the instructions in the manual and calibrate before use. This can make a huge difference in stability and overall experience.
We have reviewed your order but have no record of you contacting us about this issue. If you are experiencing difficulty in setting up the drone, we are happy to guide you through the set up. You can always contact our customer service team on 0800 832 1174 who are always happy to assist. Thank you for shopping with us.
Great service and fast shipping
Great service and fast shipping. Due to it being a Christmas present I haven’t opened it yet but all seems good
December 12, 2020
Reply from Dronescend
Glad to hear that you are happy with our service, Danielle. Pleasure to have served you. Any issues, feel free to reach out to us.
First class service
First class service , quick no hassle delivery and two great drones.
December 11, 2020
Reply from Dronescend
Thank you for your review Gary. We appreciate your business and hope to serve you again soon.
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