It's tough to find music shops that can offer great service and products. I have bought twice from drum shack and both times the items were well priced, actually in stock rather than apparently in sto... See more
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Review summary
Created with AI, based on recent reviews
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Ordered a full set of Yamaha Crosstown lightweight drum hardware, plus an additional cymbal stand. There was slight delay due to the additional stand (not Drumshacks fault at all, it was their supplie... See more
Service was great, placed my order, but unfortunately the cymbals were out of stock, but drumshack were in contact quickly to let me know, and gave me an estimated time for the supplier to have them a... See more
First time using Drumshack and placed my order online. Had to call to make some changes to my order and they were very helpful and even left notes on my order to keep track of any changes.. Order se... See more
Company details
Contact info
58 Lavender Hill, SW11 5RQ, London, United States
- 0208 228 1000
- sales@drumshack.co.uk
- www.drumshack.co.uk
4.8
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 15% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Roc n Soc Nitro Stool
Bought a Roc'n Soc Nitro stool.
Very helpful. A bit slow on communication but it was near Christmas. Speedy delivery and very happy !
December 16, 2025
Hardware Bag
Knowledgeable staff done there best to get my item before Christmas, well pleased , they was Honest at start of December, said it wouldn't turn up till after
December 18, 2025
Kept me informed and delivered!
December 18, 2025
In time for Christmas.
I ordered 2 items for my great nephew’s Christmas present. Drumshack only had one of them in stock and were unsure if the second would come in time for last. Christmas postage. L went out of his way to make sure both would arrive in time, and they did. He had to arrange a different courier and he emailed and phoned me to keep me informed of progress. Excellent service!
December 17, 2025
Brilliant as usual
Brilliant as usual
Can never fault the service!
Thanks yet again 😊
Edit: just received final part of order (was initially out of stock) in super quick time!
Thankyou Drumshack!
December 17, 2025
Loved the protection racket bag very…
Loved the protection racket bag very useful extremely well made very quick turnaround from my order to receiving it very invested. I would use the shop again.
December 17, 2025
This company did exactly what they said…
This company did exactly what they said they would do , second order and top notch service 👍
December 16, 2025
Excellent service
Excellent service, great price. Would definitely use again.
Merry Christmas
December 16, 2025
great website
great website, found what I was looking for, recieved in a short time
Thanks
December 15, 2025
Great little independent company …
Great little independent company couldn’t fault them . However I was shocked to see that on the internet site it says you have the stock in and ready to go . You don’t & didn’t so that was a little disappointing . But I understand that all companies are doing this now . Anyway all was sorted and like I said great company Drumshack
December 12, 2025
Great and honest customer service
Great and honest customer service. Come through on everything they say they will do.
November 11, 2025
Great product, quick delivery. Thank you
Great product. Exactly as described. Well made. Fast ordering and quick delivery.
- Tama 1st Chair ht430bc
December 9, 2025
Top class service
I was let down by another Drum company, however Drumshack and Jamie were amazing in getting what I needed to me in 24 hours, shall definitely be using them again, all done over the phone. Brilliant, well done Drumshack 👏
December 11, 2025
Unprompted review
Purchased drum kit and hardware pack…
Purchased drum kit and hardware pack from drumshack. Very pleased and impressed with customer service, staff very easy to deal with and I will be purchasing more products in due course.
December 5, 2025
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