Dudes Gadget Reviews 

Extremly poor customers service, emails not replied at all, goods shipped 2 months after payment, long waiting for delivery. Had to get paypal involved...

Stay far away from this company. No goods nor response for a month, and after that, refusing to cancel ny order. Will never use again.

DO NOT ORDER FROM THIS COMPANY!!!! I ordered a backpack for a birthday present on August 24th. The backpack did not even ship till October!!! In September, when I realized the backpack would not arrive in a timely manner, I wrote to the company asking them to cancel my order, BEFORE the package had been shipped. They ignored my request and sent the backpack anyways. Which I did not receive till mid to late October. After reading reviews from others who had a similar experience with this company I realized that even if I did send back the backpack I would most likely not be refunded. So now I am stuck with a backpack which I can no longer give as a present and who’s features do not work as subscribed. Please think twice before ordering here as you may have my experience too.

I only wish I had read these reviews before purchasing from this site.

6 weeks later they still cannot deliver my purchase. I have given every opportunity to correct any mistakes however I have no confidence.

I will be taking this matter further to try to recover my funds.

Do not use this company!

Avoid purchasing anything from this company. We ordered some glow in the dark tracks on September 20, 2017. The package was sent back to China by post and was received in China on October 17. Today is November 16 and we still haven't been able to get through the horrible customer service of this company. I have been trying to get a hold of somebody to get a refund, and simply have been getting template responds to my emails. they don't even read your messages and they refuse to put you in contact with a manager. It's a complete case of fraud.

My experience with this company was a total scam to a point I flagged the charge as fraud with my bank, and reported them to the BBB. I was lied to by a few people about the status of my order and when I asked for phone number to speak to a manager, I was told that was 'against company protocol' (?!) what kind of company doesn't want their customers to be able to contact them? The kind that just want your money - Speaking of which, my bank notified me the charge came out as a totally different name and now I'm stuck waiting for 5-10 business days to get my money back... Certainly don't waste the time or money!

This company is horrible. I never write reviews. My package showed up after SEVERAL days damaged. And missing 4 items I paid for. When I contacted them, they told me they couldn't guarantee the condition it would arrive in. AND then sent me the tracking label for the package, stating that was the missing items. I would NEVER recommend this company! If I could give them a zero I would.

Hi. I recently ordered and received a portable electronic roll piano. It is not working properly and I have emailed Dude Gadgets. I have a one reply from JAMES asking me to send three pics of the piano despite the fact that they must have details from my order number.

James Smith (Dudes Gadget)
Nov 8, 13:46 CST
Hello there,
Thank you for reaching out!
Can you send us a photo of the item you received? So I can pass it on the higher department for review.
Have a good day!
Cheers,
James Smith
Customer Support Advocate

I have sent two follow up emails asking for progress but no reply. Will I get one? A refund would be nice as I cannot be sure another piano will work any better.
Alan

Dudes Gadget are a scam. I made many orders from their site and never received them. REPORT them to Facebook, and file a COMPLAINT to econsumer.gov to stop them from stealing so many people.

I send above 50 emails and they keep giving excuses. I was never reimbursed either. this is SCAM

I ordered on 03/10/17 2wks later I contact them asking for a delivery date for order. Was told due to stock shortage it was late being sent but will be sent the next day. 2wks later (still nothing) contacted them again to be told exactly the same. 1wk later (still nothing) contacted them again and had exactly the same reply as before, so I asked them to cancel my order and refund money to my account.......today contacted them again listing all previous discussions that's been had (via email - as there is NO PHONE no) and had a reply back saying Hi! Please would you like to tell us why you wish to cancel his order. We would offer you a 10% discount if you change your mind...fuming is an understatement. Companies should not be allowed to take people's money from their accounts until they have been sent. I am left now with no present for the child and no money to buy a replacement.

DO NOT BUY FROM THEM!
Not normally one to write a review but please save yourself alot of hassle and money.
Thr products on this site are found much cheaper and are delivered much quicker via reputable sites like amazon.
They completely ignored the content of any email communication with them and the item I bought was still sent.
Thankfully I used my credit card to purchase and have subsequently been refunded by my credit card company.
Honestly, stay away from them.

I bought a gadget and then it was not like the pictures. I made a reject but I am waiting a solution :(

Stay well away no reasonable solution from these do not want to know in any way or help in resolving postal and refund issues just take your money and run may aswell bang head against a wall trying to contact them and no phone number either making it even harder do not purchase from these at all never dealt with such a poor company

THEY ALL ACCUSE EACH OTHER OF BEING FRAUDULENT?FAKE?COPYCAT. I DO NOT TRUST OR WILL EVER BUY FROM DUDESGADGET AGAIN AND CERTAINLY NOT ANY OF THESE OTHER COMPANIES !!!!!!!!!!!!!!!!!!!

I DO NOT TRUST OR WILL EVER BUY FROM ANY OF THESE COMPANIES !!!!!!!!!!!!!!!!!!!

Ref: my review and my response to comment ....i HAD TO REMOVE THE WWW. from each as Trustpilkot will not allow links

I have been on all the variables of dudeSgadgetS.com, dudegadgetS.com, dudeSdgadget.com all of which accuse the other of beinging a fake/copycat/fraudulant website so I cut and pasted each of the said websites replies and they ALL ACCUSE EACH OTHER of being fraudulant/fake/copycat.....see below

Cut from a reply from DudegadgetS.com
Also, note that our official website is: dudegadgets.com

Please check the e-mail confirmation of the order sent to your e-mail. Below is the checklist if you, unfortunately, ordered from the fake copycat websites.
1. You placed your order on these websites. Please know we're not associated with them:
a.) dudeSgadgetS.com
b.) dudeSgadget.com
________________________________________

Cut From a reply from DudeSgadgetS.com
We are the Official dudeSgadgetS.com , have 2 S in our domain ! some copy website,their website title are some like us, but their domain only 1"S" .
Many reported having falsely ordered on the following websites:

1.) dudesgadget.com and;
2.) dudegadgets.com
Kindly note that our legit/official website is: dudegadgets.com (take note of the letter S added after dude - which is an indication of a fake site address)
_________________________________

Cut from From a reply from Dudesgadgets
We are the Official dudeSgadgetS.com , have 2 S in our domain !
you don't buy any goods from us, i guess you buy
from dudeSgadget.com or dudegadgetS.com,you should check carefully and contact them, not us.
Kindly know that we are not associated with them. We have received a lot of reports from the people who were unfortunately defrauded by the said sites and not received the goods.
a.) dudegadgets.com
b.) dudesgadget.com
_______________________________________

Cut from a reply From Dudegadgets

1.) dudeSgadget.com and;
2.) dudegadgetS.com

Kindly note that our legit/official website is: dudegadgets.com (take note of the letter S added after dude - which is an indication of a fake site address)
If you placed your order from the said websites instead of the legit site: dudegadgets.com

As far as I can determine; they ALL appear to be the same company (SISTERS)

On 09/14/17 I ordered 2 sets of Glow Racers and an extra car. They immediately charged my credit card the full amount of $108.00.
I sent them an email on 10/13/17 asking where my order was. I got an automatic reply that my order was on the way. They gave me a phony tracking number that does not work.
On 11/04/17 I notified my credit card company that the merchandise was never received. I sent an email to Dudes gadgets demanding a full refund. Now I wonder if I will ever get a refund.
DO NOT ORDER from this company, it is a scam.

I received the product but I can`t use because of the poor manufacturing.
I sent 15 email about the product but I don`t have any help.
Don't buy anything from dudesgadget.com

I was told to remove my initial review on compliance grounds. I have the item in my possession which Dudes Gadget sent and I have complained about. They have stated to Trust Pilot I do not exist as a customer. If this is the case why has Dudes Gadget accepted my cash. Please avoid it is clearly run by one dude in a shed.

Only order from this site if you'd like to experience first hand terrible customer service, long delivery times, lack of features in your items that are clearly advertised on the site. Don't be fooled by the PayPal option. It's no assurance of quality and you'll fight to get your refund.

Order #100035908 confirmed

I PLACED AN ORDER ON THE 15TH OF JUNE 2017
STILL HAVEN'T RECEIVED ANYTHING AND THEY DON'T EVEN REPLY BACK

very poor company to deal with. ordered item and then tried to cancel within 12 hours of placing order. they advised a few days later there was a delay in shipping, i advised again i wanted to cancel. completely ignored my requests to cancel, said the sent item and couldnt process refund, order arrived and box all bashed in, contacted again as no instructions on how to return item, absolute disgrace if a company, would give a minus star rating if i could!!!