Dudes Gadget Reviews 

175
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

I ordered a backpack from this company in 2017. My experience with Dudesgadget was a nightmare from start to finish. First there was a delay in getting the product. After waiting for a very long ti... See more

Rated 1 out of 5 stars

Due to extremely late shipping, requested cancellation. Was told to wait 3-5 days for refund to be processed. 4 days later they shipped. Arrived battered and broken. Very unhelpful copy paste chat.... See more

Rated 1 out of 5 stars

I only wish I had read these reviews before purchasing from this site. 6 weeks later they still cannot deliver my purchase. I have given every opportunity to correct any mistakes however I have... See more

Rated 1 out of 5 stars

Ordered the LED light up car track. Only half my order arrived after 1 month. Several e mails later including two requests for photographs of what I received (which I sent) I still have no resolutio... See more

Company details

  1. Online Marketplace

Information provided by various external sources

DudesGadget is dedicated to sourcing and offering the coolest gadgets for everyone all in one place.


Contact info

1.2

Bad

TrustScore 1 out of 5

175 reviews

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1.2

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(175)

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Rated 1 out of 5 stars

I wish I'd read all the reviews before …

I wish I'd read all the reviews before ordering a backpack 4 weeks ago. Same initial email response about a stock issue then no update. Facebook should not carry advertisements from these scammers. I will take it up with my credit-card company and Action Fraud UK.

September 19, 2017
Rated 1 out of 5 stars

Effing Scam

Scam. I have payed a whopping 59 dollars on a bag. Never received anything, and of course I payed, and there's no way to ask for a refund. I have very little money, and I was stupid enough to spend the only money I had for a school bag on this scam.

September 17, 2017
Unprompted review
Rated 1 out of 5 stars

Don't buy from this company

This is a company that advertises on Facebook. Don't trust this company: dudesgadget.com (check DudeSgadget, with an S). There address is hello @ dudesgadget.com
I purchased a backpack weeks ago but never received it. They answer only with template answers: "Your order has in fact been shipped already. They have just yet to be updated in our systems now and our customer service reps are on it right now as we speak. Please be patient and you should receive a notification email together with your tracking ID soon. Thank you so much for your patience and understanding." Wrote them 4 times. No answer again. They never give you a tracking ID. They don't react on email via PayPal too. I asked PayPal to escalate my claim.
In the meantime I received my money back, thanks to PayPal. The company cancled my order (despite the fact it was shipped. They never shipped it any way).

The bag is a Dutch invention. You better buy it in The Netherlands with trusted companies.

I never reported Dudesgadgets com but the copy cat company: dudesgadget.com/

September 16, 2017
Unprompted review
Rated 3 out of 5 stars

Long wait for $59.99 Bag

Spent $59.99 on a bag that took too long to arrive. I sent quite a few chasing emails, got bland responses that did not acknowledge the delay at all, but all's well that ends well, as eventually the bag arrived 5 weeks later. Good product, I think, it looks nice but need to check for good connectivity and ease of use.

September 15, 2017
Rated 1 out of 5 stars

Dies war mein erstes und mein letztes Mal, dass ich durch einen Facebook Film etwas bestellt habe

Dies war mein erstes Mal, dass ich über einen bei Facebook geposteten Werbefilm etwas gekauft habe. Das werde ich nicht noch einmal versuchen.
Mir wurde auf meine erste Nachfrage rasch geantwortet, dass Sie im Moment "out of stock" gewesen seien und den Rucksack morgen versenden würden. Da nach zwei Wochen immer noch kein Versand vermerkt wurde, habe ich noch mehrmals eine Email geschrieben, aber keine Antwort mehr erhalten. Da ich über Paypal gezahlt habe, werde ich wohl mein Geld in einigen Wochen zurück erhalten, aber es ist einfach ärgerlich.
These were my mails. Seems, they send them to everybody...
Quote:
"James Smith (Dudes Gadget)

Aug 25, 12:37 CST

Hey ...,

Thanks for reaching out to us.

I am sorry for the delay. Your shipment was delayed due to a stock issue. They have now been restocked and will be due to shipped out by tomorrow. Thank you so much for your patience.

Should you have any other concern, feel free to let me know.

Cheers,

James Smith
Customer Support Advocate"

Quote:
"Peter Morgan (Dudes Gadget)

Sep 15, 13:37 CST

Hey ...,

Thanks for expressing your concern.

Your order has in fact been shipped already. They have just yet to be updated in our systems now and our customer service reps are on it right now as we speak. Please be patient and you should receive a notification email together with your tracking ID soon. Thank you so much for your patience and understanding.

Should you have any other concerns, feel free to let me know.

Cheers,

Peter Morgan
Customer Support Advocate"

September 14, 2017
Rated 1 out of 5 stars

I never received my order

I never received my order, nor any updates about it – thankfully, Paypal made sure I got the money back.

September 11, 2017
Dudes Gadget logo

Reply from Dudes Gadget

Hi, KK!

It's possible that you have mistaken to order from the copycat websites. Many reported having falsely ordered on the following websites:

1.) www.dudeSgadget.com and;
2.) www.dudeSgadgetS.com

Kindly note that our legit/official website is: www.dudegadgets.com (take note of the letter S added after dude - which is an indication of a fake site address)

If you placed your order from the said websites instead of the legit site: www.dudegadgets.com, we encourage you to speak with your bank and file a dispute to reverse the payment.

We are doing a campaign to bring awareness to our customers to be vigilant on the copycat sites. We are humbly seeking for your help on also sharing and help others protect from going through the same thing. We're sorry about what happened.

If you have actually ordered from www.dudegadgets.com, kindly help us locate your order by submitting a ticket and provide us the e-mail address you used to order.

If you need any further assistance from our customer support, feel free to submit a ticket to this link: https://dudegadgets.ladesk.com/submit_ticket

Rated 1 out of 5 stars

SAME SCAMMY STORY

I see many others are having the same issue. I ordered and when the shipping details didn't update, I requested more info and was assured the item would ship "tomorrow" with what I suspect was an automated template email. Hopefully other people check here first.

September 8, 2017
Rated 1 out of 5 stars

im from South Africa order glow train …

im from South Africa order glow train set for my grandson birthday 7 weeks ago been laising with Peter Morgan and OLivia they keep on telling me its on its way or check tracking number which ive been doing according the tracking number its been sitting by some airport since the 18/8/2017.i have been emailing 3 times with no reply so i gather my money gone and i wont been receiving the goods .its the 1st time i ordered online and im very dissapointed that ive been taken for a fool .like everyone else i should have read the reviews first.i will be so surprise if and when i receives goods.dudesgadget the is suppose to be the tracking nunber RK818782485CN.LETS SEE IF I GET A RESPONE VERY DISSAPOINTED I DO NIT WANT TO SAY ITS A SCAM

September 4, 2017
Rated 1 out of 5 stars

Its a scam site, 110%

Im updating my review because people need to see this before they order. DONT ORDER FROM THIS SITE!

dudesgadget.com is a scam site, they have ads on facebook where i saw them, i went to the site and ordered one of these Anti-theft backpacks, the order went fine, i got an email saying it was all good, after a week i checked the order, it was not sent, so i asked where the order was? The answer that i now know was automated informed me that it was now packed as it had been out of stock, great i though and waited one more week, still nothing, so i sent one more email and it was silent. Luckily i payed with paypal and i got a refund pretty quick, why paypal supports this page is beyond me.

September 4, 2017
Unprompted review
Rated 1 out of 5 stars

Scam

Scam. I ordered early August..told it would arrive in mid September...perfect my godsons birthday is end of September. I contacted them a week after my order to let them know to reroute the delivery because the family had to evacuate because of hurricane Harvey....got several template responses about my order already being shipped and I would get tracking info....nothing....same emails, no tracking info, no product, no meaningful contact. I suspect I won't see my money or the product. Brutal. These guys should be nuked, rip off artists.

September 2, 2017
Dudes Gadget logo

Reply from Dudes Gadget

Hi, Tc!

It's possible that you have mistaken to order from the copycat websites. Many reported having falsely ordered on the following websites:

1.) www.dudeSgadget.com and;
2.) www.dudeSgadgetS.com

Kindly note that our legit/official website is: www.dudegadgets.com (take note of the letter S added after dude - which is an indication of a fake site address)

If you placed your order from the said websites instead of the legit site: www.dudegadgets.com, we encourage you to speak with your bank and file a dispute to reverse the payment.

We are doing a campaign to bring awareness to our customers to be vigilant on the copycat sites. We are humbly seeking for your help on also sharing and help others protect from going through the same thing. We're sorry about what happened.

If you have actually ordered from www.dudegadgets.com, kindly help us locate your order by submitting a ticket and provide us the e-mail address you used to order.

If you need any further assistance from our customer support, feel free to submit a ticket to this link: https://dudegadgets.ladesk.com/submit_ticket

Rated 1 out of 5 stars

DO NOT ORDER FROM THIS SITE!!!!!

I orderd one item, after one week of this still not beeing sent, I sent an e- mail. Got an reply that they would sendt it the next morning. After 3 more days and still no shipment I tried to send a new e-mail but this time no reply....Tried once more to send an e-mail, but still noe reply. So I escaladed it to PayPal.com, after 2 days I recived a message that the order had been canceld and that I would get an refund.

This Company is a big scam, DO NOT ORDER FROM THIS SITE!!!

August 31, 2017
Dudes Gadget logo

Reply from Dudes Gadget

Hi, Sverre Tobiassen!

We wanted to apologize for what happened with your order. However, we checked our record and can't seem to find an order under the name of Sverre Tobiassen.

As many others reported, we found out that people had been falsely ordering from the copycat websites whose addresses are:

1.) www.dudeSgadget.com and;
2.) www.dudeSgadgetS.com

Kindly note that our legit/official website is: www.dudegadgets.com (take note of the letter S added after dude - which is an indication of a fake site address)

If you placed your order from the said websites instead of the legit site: www.dudegadgets.com, we encourage you to speak with your bank and file a dispute to reverse the payment.

Rest assured we are taking necessary steps to prevent this from happening again. We also would like to ask you to help us share this information.

If you have actually ordered from www.dudegadgets.com, please help us locate your order by submitting a ticket and provide us the e-mail address you used to order.

If you need any further assistance from our customer support, feel free to submit a ticket to this link: https://dudegadgets.ladesk.com/submit_ticket

Rated 3 out of 5 stars

I Wish I had checked here before I …

I Wish I had checked here before I ordered because I too orders a car set for my grandsons birthday and they have not delivered and they just don't get back to you with tracking numbers. there Facebook page should be taken down they are a scam. shame on them so many disappointed children!!!!!!
After I had made much noise my car set arrived 6 weeks and many Facebook posts and e mails later. I see i have a reply here and to be fair these guys may not have been the people I ordered from maybe it was a copy web site? So I have changed my review to reflect this.

August 20, 2017
Rated 1 out of 5 stars

FRAUD...DO NOT USE

Product never arrived and was told they don't offer refunds unless product is returned.

As a note, they will respond to emails but just to lie about 'a map being impounded', 'Mr Zhou had forgotten to send it', 'its on its way today'.... Yeah ,whats happened is they've just taken your money and they are laughing at you.

And herein is the hilarity, if it doesn't arrive I can't return it....

This is a FRAUDULENT company, DO NOT USE.

August 3, 2017
Rated 1 out of 5 stars

So I guess I was lucky just to receive …

So I guess I was lucky just to receive my order based on previous reviews, but what I received was not what I ordered!!!! They advertise a "Brand Name" that is easily recognizable with great reviews and send a brand that I cant even find on the entire internet!!! Very sketchy company.....would not recommend to anyone!!! Steer clear of these guys!!!!

July 8, 2017
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