Duncan Yeardley Reviews 

197
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being professional, friendly, and genuinely helpful throughout all property transactions. Consumers consistently note that the team communicates clearly, answers questions promptly, and ensures a completely smooth process. Some people also felt that the overall service provided was exceptional and carefully tailored to their specific requirements. Reviewers are particularly impressed with the proactive attitude and constant dedication shown by every single member of the team. Many buyers and sellers consistently mention that working with them makes navigating the local housing market much easier and reassuring.

What people talk about most

Staff

People report positive experiences with staff, highlighting the team's professionalism, excellent... See more

Service

Reviewers highlight positive aspects of service, noting that the entire process is handled professionally and... See more

Customer service

Clients share positive opinions on customer service, highlighting superb support and continuous assistance... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Right from the first meeting the service was professional, polite and friendly. Throughout the process we were kept informed of progress/actions and sale proceeded with out any hitches. Marney always... See more

Rated 5 out of 5 stars

Duncan Yeardley have been fantastic right from our first meeting with Marney. We started our house selling journey with Purple bricks but had nothing but issues. Since switching over to Duncan Yeardle... See more

Rated 5 out of 5 stars

I received a great service from the start of my tenancy to the end (3 years). Their online tenant portal made the commencement process and document management really straightforward. Michelle looked a... See more

Rated 5 out of 5 stars

Having made decision to move after 42 yrs, we engaged Duncan yeardley to sell our beloved home & downsized The process was a piece of cake ,& with the wounderful assistance of sales lady called M... See more


Company details

  1. Real Estate Agents

Written by the company

Welcome to Duncan Yeardley, an independent, family-run and multi-award winning estate agent successfully selling and letting property in Ascot and Bracknell.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

197 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(197)

35 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Incredibly helpful and supportive

I have recently dealt with Duncan Yeardley in purchasing a property and they have been fantastic. Lee especially was incredibly helpful and supportive helping me navigate this as a first time buyer.

February 2, 2023
Unprompted review
Duncan Yeardley logo

Reply from Duncan Yeardley

Thank you very much for the 5-star review. We're so pleased that Lee and the team helped to make your first experience of buying a home such a positive one!

Rated 5 out of 5 stars

Highly recommend

Mandy and the team have been so helpful with me finding my perfect property. Communication has never been an issue, call backs and email replies are always very timely. They are always really friendly and go out of their way to help and support you. Highly recommend.

January 30, 2023
Unprompted review
Duncan Yeardley logo

Reply from Duncan Yeardley

We are so pleased to have been able to help find your next home! Thank you very much for the opportunity and the lovely feedback for Mandy and the team.

Rated 5 out of 5 stars

Great support & professional team!

The team at Duncan Yeardley are outstanding. They communicate efficiency and effectively both as a buyer of a property & renting through the leasing department. The team are super supportive and professional, always representing my interests which is extremely reassuring and comforting. I trust the advice and guidance they provide as an experienced team, in particular Liz and Keith.

January 29, 2023
Unprompted review
Duncan Yeardley logo

Reply from Duncan Yeardley

Thank you so much, Gillian. This feedback is hugely appreciated by Liz, Keith and the rest of the team. We really do value your business and are delighted you have had such a positive experience.

Rated 5 out of 5 stars

I cant express enough gratitude to the…

I cant express enough gratitude to the team, especialy Gina, Collin & Tom. They have helped me stay clam when loosing the sale of my flat right the way through the recent successful transaction with a new buyer.

Thank-you so much for all your patience and quick responses to my numerous questions. I was always treated with respect and patience. Thanks again will always use

January 25, 2023
Unprompted review
Duncan Yeardley logo

Reply from Duncan Yeardley

Thank you, Louis, for taking the time to leave such a lovely review. We are thrilled to have got you to the finish line and really appreciate you choosing Duncan Yeardley to sell your home.

Rated 5 out of 5 stars

Gina Overington and company thank you…

Ms Gina Overington and company thank you for the great, fantastic service & communication that was provided by you and all the staff at Duncan Yeardley during the time of our purchase right from the start to the completion day.

We are very happy in our new house thanks
:-)

Thank you once again for all your help.

January 6, 2023
Unprompted review
Duncan Yeardley logo

Reply from Duncan Yeardley

Thank you so much for taking the time to leave such lovely feedback for Gina and the team. We wish you every happiness in your new home.

Rated 5 out of 5 stars

Completion - phew!

Completion! It's been a long time coming!! But collectively, we got there and we couldn't have done it with the patience and support of Duncan Yeardley. We are very appreciative of all the advice offered and calming influence of Gina when the process got overwhelming. Thank you to all the DY team from start to finish. Best regards.

January 17, 2023
Unprompted review
Duncan Yeardley logo

Reply from Duncan Yeardley

Congratulations! Thank you so much for the 5-star review, and your patience too. We are so pleased that Gina and the team helped you successfully through to completion.

Rated 5 out of 5 stars

Excellent professional and friendly service

Excellent and friendly service, and a thoroughly professional process. I have every confidence in how Jessica, Jan and their team manage our small flat rental, and their advice and guidance is highly valued.

November 4, 2022
Unprompted review
Duncan Yeardley logo

Reply from Duncan Yeardley

Thank you very much for the 5-star review for our lettings team. We are so pleased you are happy with the service and appreciate you choosing Duncan Yeardley to manage your property.

Rated 5 out of 5 stars

1st class service.....

I have just sold my home with Duncan Yeardley and would definitely use them again and recommend them. From the initial call right through to completion they were always on hand to help things move as smoothly as possible. Always keeping you updated and the staff are all so friendly. You will not go wrong using them.

November 18, 2022
Unprompted review
Duncan Yeardley logo

Reply from Duncan Yeardley

Thank you ever so much for the 5-star review, Jill! It has been our great pleasure and we really appreciate you choosing Duncan Yeardley to sell your home.

Rated 5 out of 5 stars

I am selling my property with Duncan…

I am selling my property with Duncan Yeardley and the process has been made so smooth. The staff are so lovely to deal with. Anastasia has been amazing with her help and support and great communication throughout. We received and accepted an offer within 6 days. Fabulous service, thank you.

November 17, 2022
Unprompted review
Duncan Yeardley logo

Reply from Duncan Yeardley

Thank you very much for the wonderful feedback for the service provided by Anastasia and our sales team, and for choosing Duncan Yeardley to sell your home!

Rated 5 out of 5 stars

Very recently we successfully sold our…

Very recently we successfully sold our property with help of Duncan Yeardley.
Since the day one we just couldn't resist comparing Duncan Yeardly with the Estate agent at the other end of the chain( our sellers Estate agent).

Duncan Yeardley was extremely spontaneous, energetic and very respecting towards our feelings.

At every step they made sure we were comfortable and updated on the progress of deal.
The Estate agents were very polite and curtious on calls.
We had a beautiful experience with Duncan Yeardley and wish the same for all the rest who decide to go ahead with Duncan Yeardley.

July 22, 2022
Unprompted review
Duncan Yeardley logo

Reply from Duncan Yeardley

Thank you so much, this has made our day! We're thrilled that you had such a great experience selling your home with Team DY. Thank you for choosing us.

Rated 5 out of 5 stars

Great service and a quick sale

I am really pleased with the service I received from Duncan Yeardley. They sold my house within 2 weeks and provided a professional, friendly and conscientious service, keeping me informed at all times. I would highly recommend them over some of the more aggressive estate agents I have experienced in the past.

October 30, 2022
Unprompted review
Duncan Yeardley logo

Reply from Duncan Yeardley

Thank you so much Lyn, for the 5-star review and recommendation. We are delighted you were so pleased with the service when selling your home!

Rated 5 out of 5 stars

My experience with Duncan Yeardley…

My experience with Duncan Yeardley state agent doing great because everything I experience was really easy to access to create my account to upload all the documents by online.

October 28, 2022
Unprompted review
Duncan Yeardley logo

Reply from Duncan Yeardley

Thank you very much, Francisco, for the 5-star review. We're so pleased to hear it has been an easy experience for you!

Rated 5 out of 5 stars

Fantastic customer service by DY, with special thanks to Hannah

My wife and I would like to share our really good experience with DY, in particular with the customer service provided by Hannah. We were looking for a new property to rent, but for a series of personal circumstances we couldn’t complete the transaction. However, Hannah was very helpful and professional all along the process – and we won't hesitate to reach them if we need to move out to another place in the area in the future. Thanks again to Hannah and the DY team for their patience and hard work!

October 20, 2022
Unprompted review
Duncan Yeardley logo

Reply from Duncan Yeardley

Thank you so much for taking the time to leave such lovely feedback for Hannah and our lettings team. It's much appreciated and we hope to be able to help you with a move in the future!

Rated 5 out of 5 stars

Great experience

Had a great buying experience with Lee. He kept us up to date with every step and helped us to get the house we wanted.

October 19, 2022
Unprompted review
Duncan Yeardley logo

Reply from Duncan Yeardley

Thank you very much Katie for the 5-star review and feedback.

Rated 5 out of 5 stars

DY's phased approach to marketing our…

DY's phased approach to marketing our house worked really well for us. We've been here 30 years and were quite nervous about selling. A 'soft launch' allowed DY to gauge interest and pitch the real launch just right. It meant all the prep – the photos and so on – weren’t rushed. And it gave us more time to look around and decide where we wanted to move to. DY's enthusiasm for the house also stood out: it was clear Callum and his team understood what they were selling. We sold in a few days at a price and to buyers we are very happy with.

A few months on and we're about to move. OK, we were lucky to have great buyers and vendors, but the chain was still under pressure from the bottom to get a move on (which we fully understood). DY managed this extremely well, so we didn't feel under undue pressure.

Thanks guys!

October 16, 2022
Unprompted review
Duncan Yeardley logo

Reply from Duncan Yeardley

Thank you very much Rebecca, for your kind words and for detailing so well all that goes on in the background both before and during the sale of a property. We greatly appreciate your business and wish you every happiness in your new home!

Rated 5 out of 5 stars

Excellent service from the best local estate agent

Duncan Yeardley have provided me with an excellent service to carry out a valuation of our home. I was extremely satisfied and particularly valued the market analysis report which was provided.

Many thanks

Mr Paton

October 14, 2022
Unprompted review
Duncan Yeardley logo

Reply from Duncan Yeardley

Thank you so much for taking the time to leave a review, it's greatly appreciated. We hope to be able to help you further when needed.

Rated 5 out of 5 stars

First class service. Effortless and hassle-free

I'd like to give a huge thanks to Hannah at Duncan Yeardley who has been managing a property rental for me for many years now. Hannah is always friendly, helpful and professional, with great communication. The service has been nothing less than first class, making the process as effortless and hassle-free for me as possible. Would definitely recommend Duncan Yeardley to my friends, family and colleagues. Thank you, Hannah and the team!

September 10, 2022
Unprompted review
Duncan Yeardley logo

Reply from Duncan Yeardley

Thank you very much Dan, for taking the time to leave such a lovely review for Hannah and the team, and for the recommendation too!

Rated 5 out of 5 stars

Gina at Duncan Yeardly was simply…

Gina at Duncan Yeardly was simply wonderful! Always around to speak to, helped support the purchase of our property and became a real pillar of support to get us through it. Gina and Adele are real assets to Duncan Yeardly and I cannot recommend them enough!

September 14, 2022
Unprompted review
Duncan Yeardley logo

Reply from Duncan Yeardley

Thank you very much for taking the time to leave such lovely feedback for Gina and the team. We wish you every happiness in your new home!

Rated 5 out of 5 stars

Amazing Customer experience!

Not only we bought our flat nearly 2 years ago with DY, but also sold it this week with them as well. The experience has always been superb. Callum, Mandy, Gina & Chantelle have been absolutely amazing and really helpful throughout the process, couldn’t really ask for more! Wouldn’t hesitate for a minute doing business with them. If you are looking for quality, they are your A-Team.

October 4, 2022
Unprompted review
Duncan Yeardley logo

Reply from Duncan Yeardley

Thank you so much, Matias, for the wonderful feedback and 5-star review for the team. We really do appreciate your business and continued loyalty!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look