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Dyno-Rod - Bedfordshire Reviews 

405
TrustScore 4.5 out of 5

4.7

Unit 10 Westbury, Turners Hill, EN8 9BD Cheshunt, Hertfordshire, GB


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Rated 5 out of 5 stars

Excellent service, I was kept updated about when the engineer would reach me and he even arrived earlier than expected. Telephone contact en route. All really helpful when juggling a busy day. Sam wa... See more

Rated 5 out of 5 stars

We needed a rerouting of waste drain, we required digging up the ground to change the route and fall of the pipe, cutting new opening though an exterior wall and replacing soil pipe in confined space.... See more

Company replied

Rated 4 out of 5 stars

Michael appears to have removed our shower tray/sink blockage in our ensuite using his camera and drain snake. Very tidy job, communicated well and I'm very pleased. What I do not like is the advert... See more

Company replied

Rated 5 out of 5 stars

Kept in touch by phone call from office anf from operativr how long it would be before he attended emergency call out. Quickly sorted out issue. Explained how to improve our poorly arranged sewage sys... See more

Company replied


Company details

  1. Plumber
  2. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Unit 10 Westbury, Turners Hill, EN8 9BD, Cheshunt, Hertfordshire, United Kingdom

  • 01908 880408

4.7

Excellent

TrustScore 4.5 out of 5

405 reviews

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4.7

All reviews

(405)

8,180 reviews in the last 12 months

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Rated 5 out of 5 stars

Exceptional service.

Was kept informed of time to expect visit by office and operative.
The operative was knowledgeable and skilled. He also was extremely determined to find the best solution to our blocked drain and was at our property for hours.

May 6, 2026
Unprompted review
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Reply from Dyno-Rod - Bedfordshire

Jackie Freeman,

We appreciate you sharing your feedback. We're happy to hear that you were kept informed and that the operative, Michal, was knowledgeable, skilled, and determined to find the best solution for your blocked drain.

Dyno-Rod

Rated 5 out of 5 stars

Very thorough went the extra mile…

Very thorough went the extra mile checked absolutely everything so well pleased

April 23, 2026
Unprompted review
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Reply from Dyno-Rod - Bedfordshire

Mr Malcolm Fellow,

We appreciate you sharing your feedback! We're so glad to hear that you were pleased with the thoroughness of the service and extra care taken. You're engineer was Ash Culling

Dyno-Rod

Rated 5 out of 5 stars

Kept in touch by phone call from office…

Kept in touch by phone call from office anf from operativr how long it would be before he attended emergency call out. Quickly sorted out issue. Explained how to improve our poorly arranged sewage system and what not to flush down toilet. Very pleasant and knowledgeable. Easy to pay by phone App. Would recommend.

April 17, 2026
Unprompted review
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Reply from Dyno-Rod - Bedfordshire

Heather Greenfield,

We appreciate you sharing your experience. We're happy to hear that you were kept informed about the arrival time and that the issue was quickly resolved. It's great to know the advice provided by Michal about your system was helpful. Thank you for your recommendation!

Dyno-Rod

Rated 1 out of 5 stars

Tell your staff to park their large…

Tell your staff to park their large vans safely so it does not out pedestrians or drivers in danger

April 17, 2026
Unprompted review
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Reply from Dyno-Rod - Bedfordshire

Anon,

We appreciate your feedback and apologize for the unsafe parking. We will address this immediately with our staff to ensure pedestrian and driver safety. Do you have any further details i can investigate?

Dyno-Rod

Rated 5 out of 5 stars

Conor arrived on time assessing blocked sinks …

Conor arrived on time assessing problems, got to work and problem solved, polite and respectful chap, done a great job highly recommend

April 15, 2026
Unprompted review
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Reply from Dyno-Rod - Bedfordshire

Stephen Poole,

We appreciate you sharing your feedback. We're happy to hear that the technician, Conor was punctual, efficient, polite, respectful, and solved the problem effectively.

Dyno-Rod

Rated 5 out of 5 stars

On time

On time
All the tools
Good price
Fixed the problem
Don’t bother ringing anyone else, just use DynoRod

April 8, 2026
Unprompted review
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Reply from Dyno-Rod - Bedfordshire

Helen Jarvis,

We're happy to hear that our promptness, comprehensive tools, pricing, and effective problem-solving met your needs. Thank you for recommending our services, your engineer was Dylan Huggins

Dyno-Rod

Rated 5 out of 5 stars

Excellent

Excellent. Used them at least 20 times. Engineers always very easy to deal with. Always quick to answer the phone. Price is always reasonable.

April 3, 2026
Unprompted review
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Reply from Dyno-Rod - Bedfordshire

Marcus,

We appreciate you taking the time to share your feedback! We're happy to hear that you find our engineers easy to deal with, our response quick, and our prices reasonable.
If you have an issue in the future please call our office direct on 01536 402371 for a discount!
Your engineer was Ash Culling

Dyno-Rod

Rated 4 out of 5 stars

Quick and effective service

Having contacted DynoRod through their website yesterday about a drain blockage, an appointment was fixed for today. I was then called this morning to let me know someone would be coming later in the morning. He quickly identified the issue and cleared the blockage. I was very satisfied with the promptness and efficiency of the service. My only problem is that there was no facility for a payment receipt to be sent by email or in hard copy and I had to take a picture of his mobile phone screen, which wasn't ideal.

March 23, 2026
Unprompted review
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Reply from Dyno-Rod - Bedfordshire

Alan T,

We're happy to hear that you were satisfied with the promptness and efficiency of our service. We appreciate your feedback regarding the payment receipt. We'll review our processes to improve this. Thank you.

Dyno-Rod

Rated 4 out of 5 stars

Blocked kitchen sink

Engineer visited later than originally scheduled but solved the problem within a few minutes. Nice guy and approachable, he’d clearly been busy today and wasn’t finished yet, so not his fault he was behind. He also tested the sink and washing machine before leaving to be sure the problem was fully resolved.

March 20, 2026
Unprompted review
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Reply from Dyno-Rod - Bedfordshire

Customer,

We appreciate you sharing your experience and are happy the engineer solved the problem and tested the appliances. We will review the scheduling to improve our service. Thank you!

Dyno-Rod

Rated 4 out of 5 stars

Problem solved quickly & professionally

Problem solved quickly & professionally

March 20, 2026
Unprompted review
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Reply from Dyno-Rod - Bedfordshire

June Sparrow,

We're happy to hear that your issue was resolved with speed and professionalism. Thank you for your feedback.

Dyno-Rod

Rated 5 out of 5 stars

Prompt and efficient servicr for a fair…

Prompt and efficient servicr for a fair price

March 9, 2026
Unprompted review
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Reply from Dyno-Rod - Bedfordshire

Hulland,

We're happy our service was prompt and efficient and that you found our pricing fair. Thank you for your positive feedback!

Dyno-Rod

Rated 5 out of 5 stars

Excellent response

Excellent response. Phone answered promptly. Ashleigh arrived within 90 minutes my call. He quickly traced and dealt with the blockage in a friendly, professional manner. I would definitely use Dynorod again.

March 9, 2026
Unprompted review
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Reply from Dyno-Rod - Bedfordshire

Mrs Lyn Hunter,

We're happy to hear that the phone was answered quickly and the engineer arrived promptly. We appreciate your positive feedback regarding the friendly and professional service. We're glad you would use us again!

Dyno-Rod

Rated 5 out of 5 stars

Excellent service carried out

Excellent service carried out. Cleared the blockage. I rang the office first thing to get an idea of timing and was told it would be late afternoon which it turned out to be the case. Very good intel

March 2, 2026
Unprompted review
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Reply from Dyno-Rod - Bedfordshire

Richard Mckeown,

We're happy to hear that the service was excellent and the blockage was cleared effectively. Thank you for your positive feedback regarding the timing information provided by our office!
Your engineer was Ashley Culling

Dyno-Rod

Rated 1 out of 5 stars

Absolutely disgusting company

Absolutely disgusting company. I've been trying to make a complaint for a week almost and no one will help me. Asarsha was just rude and he was so not helpful with no compassion at all. Made it out to be my problem. For all the money that was spent these people are a no go.

February 21, 2026
Unprompted review
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Reply from Dyno-Rod - Bedfordshire

Good morning Nicola and thanks for spending the time to write out a review. I'm very sorry but i don't believe your review has landed with the correct operation. There are two "Dyno" operations, one is for Dyno-rod (for drainage) and the other is Dyno-plumbing, for plumbing related services. May i ask you to call into the general manager on 01536 402371 and we will try to get this addressed for you...

Rated 5 out of 5 stars

Had to call you out for a second time…

Had to call you out for a second time today and once again you sent Dylan who is just brilliant, he located the blockage, cleared it in under 15 minutes what a star he is, can’t say enough to praise him he’s just the best, thankyou for a fab service

February 27, 2026
Unprompted review
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Reply from Dyno-Rod - Bedfordshire

Sheila,

We're happy to hear that the service was fabulous. We appreciate you taking the time to share your positive experience and are so glad that the technician resolved the issue quickly and efficiently!

Dyno-Rod

Rated 5 out of 5 stars

Excellent service first time I have…

Excellent service first time I have used DR, engineer Connor came sorted out kitchen drain issue straight away, very professional… thank you Connor

February 27, 2026
Unprompted review
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Reply from Dyno-Rod - Bedfordshire

Tim Saunders,

We appreciate you sharing your feedback! We're happy to hear that the kitchen drain issue was resolved quickly and professionally on your first experience with us.

Dyno-Rod

Rated 5 out of 5 stars

Dylan was excellent

Dylan was excellent, kind, considerate and a credit to your company how went above and beyond to help great guy thankyou

February 26, 2026
Unprompted review
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Reply from Dyno-Rod - Bedfordshire

William Broadfield,

We appreciate you sharing your feedback. We're happy to hear that our employee was excellent, kind, considerate, and went above and beyond to help. He is a credit to our company!

Dyno-Rod

Rated 5 out of 5 stars

Fantastic service!

Dylan was very professional and was able to help us out very quickly after returning home with a new born and finding sewage all over our back garden.

He was very patient at finding the fault and was even kind enough to clean and sanitize our patio after clearing the blockage.

Would definitely recommend Dyno Rod to anyone who needs it. Thank you Dylan !!

February 24, 2026
Unprompted review
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Reply from Dyno-Rod - Bedfordshire

Craig,

We appreciate you sharing your experience. We're happy to hear that our engineer was professional and quickly assisted you during a difficult time. It's great to know they were patient, thorough, and even cleaned the area. Thank you for the recommendation!

Dyno-Rod

Rated 5 out of 5 stars

best in their work

I always use their service when in need and they always deliver great work.

February 12, 2026
Unprompted review
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Reply from Dyno-Rod - Bedfordshire

Owen Jenkins,

We're glad you appreciate our service and that we consistently meet your needs with excellent results. Thank you for your positive feedback!

Dyno-Rod

Rated 5 out of 5 stars

Jade and Michael were both amazing at…

Jade and Michael were both amazing at helping us with a complex drain blockage, after several people tried and failed - Michael managed to get the blockage out and thank you Jade, for being so lovely and persistent in trying to get this sorted for us.

February 15, 2026
Unprompted review
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Reply from Dyno-Rod - Bedfordshire

Niamh,

We're happy to hear that we could resolve the complex drain blockage after others were unsuccessful. We appreciate your kind words and are so glad that you were pleased with our team's efforts to assist you.
Michal is a great engineer and Jade is great in our office team, I will share your feedback with them!
Best wishes
Emma
Dyno-Rod

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