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Dyno-Rod - Bedfordshire Reviews 

407
TrustScore 4.5 out of 5

4.7

Unit 10 Westbury, Turners Hill, EN8 9BD Cheshunt, Hertfordshire, GB


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Rated 5 out of 5 stars

Excellent service, I was kept updated about when the engineer would reach me and he even arrived earlier than expected. Telephone contact en route. All really helpful when juggling a busy day. Sam wa... See more

Rated 5 out of 5 stars

We needed a rerouting of waste drain, we required digging up the ground to change the route and fall of the pipe, cutting new opening though an exterior wall and replacing soil pipe in confined space.... See more

Company replied

Rated 5 out of 5 stars

Kept in touch by phone call from office anf from operativr how long it would be before he attended emergency call out. Quickly sorted out issue. Explained how to improve our poorly arranged sewage sys... See more

Company replied

Rated 4 out of 5 stars

Michael appears to have removed our shower tray/sink blockage in our ensuite using his camera and drain snake. Very tidy job, communicated well and I'm very pleased. What I do not like is the advert... See more

Company replied


Company details

  1. Plumber
  2. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Unit 10 Westbury, Turners Hill, EN8 9BD, Cheshunt, Hertfordshire, United Kingdom

  • 01908 880408

4.7

Excellent

TrustScore 4.5 out of 5

407 reviews

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4.7

All reviews

(407)

8,270 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Service

Darren and Dom were great to deal with. Supplied and fitted water pump. Working well. Job done.
Many thanks
Chris

October 8, 2025
Unprompted review
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Reply from Dyno-Rod - Bedfordshire

Chris Read,

We're happy to hear that the water pump installation went well and that you're satisfied with the work. Thank you for your positive feedback; we appreciate it!

Best wishes,
Laura
Dyno-Rod

Rated 5 out of 5 stars

Michal J was very helpful and…

Michal J was very helpful and knowledgeable, he talked me through what he was doing and explained the issues and how to resolve, very happy with service both him and the lady I spoke to in the office were professionals and helpful

October 2, 2025
Unprompted review
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Reply from Dyno-Rod - Bedfordshire

kay hill,

We're happy to hear that you found the service helpful and informative. We appreciate your feedback regarding the professionalism and knowledge displayed during the interaction and the clear explanations provided.

Kind Regards

Dyno East Midlands

Rated 5 out of 5 stars

Trully the goto company

Michael telephoned ahead. He arrived on time, took a some information from me and went straight to work. I am over-the-moon! He had it sussed and sorted in no time, we're trully gobbed smacked. Thank you for sending us Micheal, Dynorod.

October 2, 2025
Unprompted review
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Reply from Dyno-Rod - Bedfordshire

Gio Iannotta,

We're happy to hear that the engineer provided such efficient service! It's great to know they resolved the issue quickly. Thank you for your positive feedback; we appreciate it.
Michal is a well thought of engineer within our team

Kind Regards

Dyno East Midlands

Rated 5 out of 5 stars

From making the 1st initial call to the…

From making the 1st initial call to the office I was amazed at how quickly the team came out to produce a quote. The girls in the office were exceptional in making sure the quote was raised . As soon as the quote was received from the manager Michael McNally and accepted it was carried out to perfection by Zack Perkins on site , there was no mess left upon completion .
The company were all aware of the circumstances at the property and everyone went above and beyond to keep everyone happy .
Everyone who dealt with this job are a credit to the company. Thanks for everything you have done for us .
If I could give more stars I would

September 22, 2025
Unprompted review
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Reply from Dyno-Rod - Bedfordshire

Mark Davidson,

We're happy to hear that you had such a positive experience with our team! We appreciate your kind words regarding the promptness, professionalism, and attention to detail demonstrated throughout the process. It's great to know everyone went above and beyond to meet your needs.

I'm going to share your review with the girls in the office, Michael, Zack Perkins and the whole team!

Thank you for your generous feedback

Dyno-East Midlands

Rated 5 out of 5 stars

I couldn’t be happier with the service.

I couldn’t be happier. I made the appointment for the same day online; had a question and got through straight away on the phone; they sent emails and texts with all the details, I then got a call saying the engineer would be with me by early afternoon, then the engineer rang me to say he’d be with me in 40 minutes. Job done and dusted by 2pm.

September 26, 2025
Unprompted review
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Reply from Dyno-Rod - Bedfordshire

A.L.,

We're happy to hear that you had such a positive experience! It's great to know that the same-day booking, communication, and prompt service all worked well for you. Thank you for your feedback
Dyno-Rod

Rated 5 out of 5 stars

Quick response and happy with the job

I had problems with my drainage after calling quick response and very helpful

September 25, 2025
Unprompted review
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Reply from Dyno-Rod - Bedfordshire

MhHaMmAd iLyAs,

We're happy to hear that our quick response was helpful in resolving your drainage problems. Thank you for your positive feedback; we appreciate it!

Dyno-Rod

Rated 5 out of 5 stars

Unlocking of toilet drain

A very prompt and reliable service!
Mr. Roland unblocked the toilet drain and explained to me all the steps.
Very pleased with the result and I highly recommend the services!

September 22, 2025
Unprompted review
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Reply from Dyno-Rod - Bedfordshire

Carmen Diaconescu,

We're happy to hear that you received prompt and reliable service! We appreciate you mentioning the explanation of the steps taken. Thank you for recommending our services!

Dyno-Rod

Rated 5 out of 5 stars

Subject: Outstanding Service from Engineer Michael at The Crown Pub

Subject: Outstanding Service from Engineer Michael at The Crown Pub
Dear Dyno-Rod Team,
I am writing to express my deepest appreciation for the exceptional work carried out today by your engineer, Michael, at The Crown Pub.
Despite it being after 6pm – well beyond the usual call of duty – Michael arrived with a friendly, professional attitude and immediately put us at ease. He showed remarkable patience and dedication while diagnosing and resolving the drainage issue. Using CCTV, he not only cleared all the drains thoroughly but also provided clear visuals to help us understand the work completed.
What truly stood out was Michael’s commitment and professionalism. It is rare to see such patience, skill, and genuine care for both the client and the job at hand. His efforts went above and beyond expectations, and the quality of his service left a lasting impression.
We are absolutely delighted with the results and extremely grateful for his hard work. Michael is a true credit to your company, and I wanted to ensure his efforts were formally recognised.
Please pass on our thanks and congratulations to him – he truly did an amazing job today.
Warm regards,
Victor

September 18, 2025
Unprompted review
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Reply from Dyno-Rod - Bedfordshire

Joanna Papova,

We're so glad to hear about the outstanding service you received! It's wonderful that the engineer's dedication and expertise made such a positive impact at The Crown Pub. We truly appreciate you acknowledging their commitment and professionalism. Your feedback will be shared with them and their manager.
Amazing comments - we're paying Michal a bonus for this job!

Kind Regards
Dyno East Midlands

Thank you!

David Faulkner, Dyno-Rod

Rated 5 out of 5 stars

Very Professional.

The Dyno-Rod engineers were very careful and professional.

September 18, 2025
Unprompted review
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Reply from Dyno-Rod - Bedfordshire

customer,

We're happy to hear that our engineers provided you with careful and professional service. Thank you for your positive feedback!

Dyno-Rod

Rated 5 out of 5 stars

I felt the engineer (Mikhal) was very…

I felt the engineer (Mikhal) was very honest and trustworthy and had the patience to try and explain the complex issue to me and had a real willingness to help

September 11, 2025
Unprompted review
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Reply from Dyno-Rod - Bedfordshire

Hi Brent,

We're happy to hear that you found our engineer honest and helpful. We appreciate your positive feedback regarding their patience and willingness to explain the issue. Thanks!

Rated 5 out of 5 stars

Michael was amazing

Michael was amazing. Great professional and very helpful. I would recommend Michael.

September 9, 2025
Unprompted review
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Reply from Dyno-Rod - Bedfordshire

Thanks for taking the time to leave us a 5-star review.
Michal is a great drainage engineer and we are pleased to hear he has impressed!

Rated 5 out of 5 stars

We were kept fully informed of late…

We were kept fully informed of late arrival. An efficient and thorough job was done. Would definitely recommend Dyno Rod.

September 1, 2025
Unprompted review
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Reply from Dyno-Rod - Bedfordshire

Elizabeth Sibley,

We appreciate you recommending us! We are happy to hear that you were kept informed and that you found our work efficient and thorough.

Dyno-Rod

Rated 5 out of 5 stars

Blocked drain to property

Blocked drain to property. Easy to book for ‘that day’ appointment. Advised at the time of booking cost, including VAT.

Operative gave me a telephone call when about thirty mins away.

He was able to clear the immediate problem and check for the probable cause. And advise that was not under my property and to call Water Company.

August 28, 2025
Unprompted review
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Reply from Dyno-Rod - Bedfordshire

Colin Wilkinson,

We're happy to hear that booking was easy and that the cost was clearly communicated. It's great the operative called beforehand, resolved the immediate issue, identified the probable cause, and advised you to contact the Water Company. We appreciate your feedback.

Dyno-Rod

Rated 5 out of 5 stars

Collapsed pipe

Michal did a great job diagnosing our problem of a collapsed sewage pipe.

August 20, 2025
Unprompted review
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Reply from Dyno-Rod - Bedfordshire

Helen Miller,

We're happy to hear that our team member was able to diagnose your sewage pipe issue effectively. Thank you for your positive feedback.

Dyno-Rod

Rated 5 out of 5 stars

Roots had got into the soil pipe and…

Roots had got into the soil pipe and blocked it. After an emergency callout, which temporarily cleared the blockage, a date was arranged for a full repair. Lewis phoned ahead of time on the date scheduled. He assessed the work to be done and got straight down to it. He was quick and polite, explaining what had to done and soon sorted the problem.

August 7, 2025
Unprompted review
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Reply from Dyno-Rod - Bedfordshire

Hi Terry,
We appreciate you sharing your experience. We're happy to hear that our team were able to assist in such an unfortunate situation.

Rated 5 out of 5 stars

Late evening save

Roly was great fixed the problem with no fuss and had a great chat about classic cars is a credit to his company

August 6, 2025
Unprompted review
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Reply from Dyno-Rod - Bedfordshire

Hi Dave,

We appreciate you taking the time to leave us such a complimentary review!
Roly has worked at Dyno Rod for 30 years and he will be delighted when I pass your comments on to him.

Rated 5 out of 5 stars

Job done

Michal arrived exactly when he said he would. Got stuck into the task in hand, inspecting our Village Hall drains. He showed me what he found, tree root incursion and a small collapse. Recommended a course of action and quoted for the repsirs.
First rate service.

July 29, 2025
Unprompted review
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Reply from Dyno-Rod - Bedfordshire

We appreciate you taking the time to share your experience. We're happy to hear that the arrival was prompt and the drain inspection was thorough. Thank you for acknowledging the recommended course of action for the repairs.

Rated 1 out of 5 stars

Arrived at 9.30pm when they quoted between 1pm -6pm

Sat at home all day waiting for someone to arrive. I was quoted between 1pm to 6pm. They would call before they turned up. He turned up at 9.30pm as I was heading off to bed. Shocking

July 28, 2025
Unprompted review
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Reply from Dyno-Rod - Bedfordshire

We regret that the arrival occurred outside the original window and so late in the evening. We appreciate your feedback and will investigate the reason for the delay.

Rated 5 out of 5 stars

Blocked Drain

The technician called before arrival and was prompt. He identified the problem in no time at all and it was sorted out swiftly. He was polite, friendly and knowledgeable. I would definitely recommend Dynorod based on my experience today.

July 22, 2025
Unprompted review
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Reply from Dyno-Rod - Bedfordshire

We're happy to hear that the technician was punctual, quickly identified the problem, and resolved it efficiently. We appreciate that they were polite, friendly, and knowledgeable. Thank you for recommending us!

Rated 5 out of 5 stars

Great Service

Great, friendly, service. Multiple issues with our drains and lavatories were diagnosed quickly and rectified. A longer-term drainage problem was identified, and the Company will provide a quotation for the proposed remedial action.

July 7, 2025
Unprompted review
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Reply from Dyno-Rod - Bedfordshire

We appreciate you sharing your experience. We're happy to hear that you found our service great and friendly and that we quickly resolved the issues.

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