Dyno-Rod - Central London Reviews 

Resolved the problem efficiently, kept me fully informed about costings 0plus arrival times. Extremely professional, would recommend without hesitation. Payment processes modern and v easy to use. Thank you

Dyno Rod, is exactly what it says on the tin. I saw competence, care and transparency. Very happy with the service received today and recommend them.

Rang in the morning details given, called to say a team was close by.
Phone call from the team was with me in less than 15 mins , blockage cleared in no time tested and finished .
They were very helpful , extremely polite

Kitchen Drain was cleared in minutes. Very efficient. Will use again

Dean and Tom were really effective and polite. Great job done and tidied up afterwards.

Super quick and helpful work unblocking a slow draining sink. Polite and efficient. Should have called them sooner!

Awful experience, had two different engineers out for the same job. First one Richard turned up said my policy doesnt cover this and went. Dyno rod offered to send him out again. I refused as I put a complaint in about him. I had to rebook another appointment Jeff and someone else came out two days later, both extremely rude, and had an attitude problem with me. Jeff got out of his van lit up a cigarrete and was shouting from one end of the Road to the other where I was, asking if he could bring his hose through my house. Or could they use mine. Also asked if mine worked and why did I not know if it leaked or not. Jeff asked me am I paying for this, have I got dogs, asking has he been to my house before. Both him and his colleague said I had been difficult rude and to get someone else to do the job. Two extremely rude individuals. Need to learn how to be polite. My only wish is I should of been rude. Took two days off work and job still not done.

Highly professional, courteous, thorough and very helpful. AJ explained everything and cleaned up
afterwards. IAM very satisfied with DynoRod. Many thanks GA , London

AJ was very polite, respectful (took his shoes off when inside our house) & knowledgeable.
AJ explained everything he was doing, why & what he expected to happen.
AJ gave me options of what he could do to sort out the blockage & what to expect re the options & I felt that he allowed me to agree on the action to be taken.
The job required outside work with the external pipe from the separate WC leading to the soil stack and required flushing to shift the blockage.
AJ & colleague power washed & disinfected the outside of my property where they had carried out external work.
Thank you Dyno-Rod & especially thank you AJ great job done.

The technician that came was just great! He was patient, skilled and was very helpful. The only reason why I gave it 4 stars instead of 5 is because he cleared the blockage in our drains brilliantly!
However I was hoping he could assist with the washers that needed to be replaced under the sink as the pipes are dripping a bit there, but he didn’t have the washers in his van. But maybe that wasn’t down to him to do?
I would definitely recommend Dynarod and in particular the technician that helped us. Thank you

Great support in trying to look beyond the easy/short term fix and really diagnosing and resolving the problem. Cleared up afterwards and has left things in good order.
He was really polite and a pleasure to work with!

Had Dyno rod call out today as we have an issue with our shower drain and a smell coming through it. The person who came was really helpful and polite. Tried to investigate as thoroughly as he could and recommended next steps. He was here about 45 minutes and we were charged £200 which I thought was extortionate given no work was actually done.
Just to add to this, Dyno-Rod believe £200 for 45 minutes work is justified and acceptable. Please be warned and wary about booking an appointment with them.

My call was answered immediately and I was reassured that the drains blockage would be attended to asap and that it had been listed as urgent. As it was Saturday evening, I was pleased and surprised when the engineer arrived within an hour. The job was not straightforward as the blockage was not below my home, but the engineer located and cleared it. He answered all my questions clearly and explained the job step by step, using the camera to show where the blockage was. He was extremely polite, friendly and respectful of my home. The job involved speaking to my neighbours and briefly accessing their property and the engineer was equally courteous with them. He also gave me very helpful advice about avoiding future problems. It was a surprisingly stress free experience and I don’t hesitate to recommend this company.

Fantastic job. Excellent customer service. Extremely helpful Over and above in making sure the problem was resolved and the drains were properly cleaned.

I had a lovely gentleman Frank who came to my flat on 14th July to fix a complicated job and he really went out of his way to help me and to fix the problem. He was a very helpful and kind gentleman. Would highly recommend this service

Agent did a fantastic job inside one hour. Was communicative and helpful with my questions and when asked was able to get camera down drain and show me flow towards main exit pipe. Very pleased with the whole experience. Thank you.

Absolute satisfaction from the first call to make enquiry followed by booking appointment and follow up information on the progress of the appointment. And what an efficient and friendly engineer 🌠🌠🌠 Great professional service. Thanks you 👍

We had a team of two people come and sort out a blockage in our drains. They used a jet spray and camera to investigate. Both men were professional, efficient and very friendly. They suggested I take notes, a pic of the image from their camera - so we can can sort out any future blockages quicker and easier

A very poor interaction with Dyno-Rod who I thought were the best, I called them to unblock my toilet in my flat, they were onsite for hours, the engineers equipment failed, ran out of battery power and his other piece of equipment also failed, he had to wait for a colleague to come with replacement tools but after nearly 4 hours they could not unblock toilet. They took the money and stated it was a requirement to return and remove the toilet for further investigation, I was recently discharged from hospital with a knee replacement, I was left with no working toilet and had to use the basement facilities and I'm on the top floor. Frustrated I contacted the building management who instructed a different company to attend, Philbys group, a young engineer attended and solved the problem within 40 mins, if your requiring this service in central London please let Mo from Philbys group deal with it, I've raised concerns with the Dyno-Rod local management Steve from the local Dyno-Rod office, Rishabhdev Care Services Ltd, he is pursuing an investigation with no rush to resolve, he knows or has been advised, its 8 weeks post vist or a deadlock letter before you can go to utilities ADR, why would professional tradesmen allow it to go that far? Very disappointed and from a personal level I would be very careful about employing thier services without a second opinion or if in central London from Philby's Group. I will keep things here updated as Steve continues with his investigation.