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Dyno-Rod - Central London Reviews 

262
TrustScore 4 out of 5

4.2

Leighton Road 1a, EN1 1HX Enfield, England, GB


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Rated 5 out of 5 stars

Agent did a fantastic job inside one hour. Was communicative and helpful with my questions and when asked was able to get camera down drain and show me flow towards main exit pipe. Very pleased with t... See more

Rated 5 out of 5 stars

We had a team of two people come and sort out a blockage in our drains. They used a jet spray and camera to investigate. Both men were professional, efficient and very friendly. They suggested I tak... See more

Company replied

Rated 5 out of 5 stars

Fantastic job. Excellent customer service. Extremely helpful Over and above in making sure the problem was resolved and the drains were properly cleaned.

Rated 5 out of 5 stars

I had a lovely gentleman Frank who came to my flat on 14th July to fix a complicated job and he really went out of his way to help me and to fix the problem. He was a very helpful and kind gentleman.... See more


Company details

  1. Plumber
  2. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Leighton Road 1a, EN1 1HX, Enfield, England, United Kingdom

  • 0203 358 0420

4.2

Great

TrustScore 4 out of 5

262 reviews

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4.2

All reviews

(262)

8,212 reviews in the last 12 months

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Rated 5 out of 5 stars

Really was a perfect experience.

Really was a perfect experience.

Booked yesterday, for today, after flooding and clearing up following freak rainfall!

This morning had a call before to give idea on pricing and to let me know engineer on the way.
Martin arrived and got straight to it. He was able to fix the blocked drainage despite working around others shoddy work. He kept me informed throughout, was very polite.

Had a call after he left to pay, simple and polite also.

May 15, 2025
Unprompted review
Dyno-Rod - Central London logo

Reply from Dyno-Rod - Central London

Dear Nadine, We appreciate you sharing your experience. We're happy to hear that you had a perfect experience, from booking to resolution, especially after the flooding. We're glad the engineer was able to address the blocked drainage and that you found the payment process amicable - it means a lot to us

Rated 5 out of 5 stars

Brilliant service by an excellent engineer

I discovered a leak on Friday and by Monday morning Dyno had an engineer out to fix it. The engineer, Rowan Smith, went above and beyond to fix my leak. Including persevering with an in-built washing machine that was tricky to get to and going to pick up a part. He was polite and respectful and the whole experience was slick and professional. Highly recommend.

May 12, 2025
Unprompted review
Dyno-Rod - Central London logo

Reply from Dyno-Rod - Central London

Dear Jacinta
We're happy to hear that we could resolve your leak issue so quickly. We appreciate your kind words regarding the engineer's professionalism and dedication to solving the problem, even with the washing machine challenge. Thank you for recommending our services!

Rated 5 out of 5 stars

Best service

Best service! Saved us during a complete emergency. Very efficient and reliable. Highly recommended! Thank you!

April 25, 2025
Unprompted review
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Reply from Dyno-Rod - Central London

Dear Liga, We appreciate you taking the time to leave us such a fantastic review! We're happy to hear that our efficient and reliable service helped you during an emergency.

Rated 5 out of 5 stars

Jamie

Jamie, one of the Dyno Rod Engineers visited my premises on the 22nd of April to deal with a blocked drain and I was immensely impressed with his high level of competence and professionalism. He was patient, understanding and extremely Customer focused. He is a great Ambassador for your Company.

April 22, 2025
Unprompted review
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Reply from Dyno-Rod - Central London

Thank you for taking the time to share your positive experience. We're delighted to hear that you were so impressed with the engineer's competence, professionalism, and customer focus. It's wonderful to know that our team members are making such a positive impact on our customers.

Rated 1 out of 5 stars

Terrible service

Terrible service, don't bother. I booked in Friday - no show. Spoke with someone, rebooked for Wednesday - no show. Booked again for Friday .... no show. Pathetic really.
*edit* after emailing HQ, they fwd it to Enfield. No response. I went with Drainage Stoke Newington who were brilliant.

March 7, 2025
Unprompted review
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Reply from Dyno-Rod - Central London

Thank you for your review Meg - please can you email us on office@dynorodcentral.com with your full address and description of works?

Dyno-Rod

Rated 5 out of 5 stars

Impressive Service

Booked in a visit with Dyno Rod and they were with me in 40 minutes. It was an unexpectedly tricky job, but they were fantastic - professional and knowledgeable. I was really impressed with the service

March 10, 2025
Unprompted review
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Reply from Dyno-Rod - Central London

Thank you for your kind words. We are thrilled to hear that you were impressed with our prompt arrival and the professionalism of our team. We strive to provide the best possible service and are glad you found our team knowledgeable and helpful in resolving your issue.

Rated 5 out of 5 stars

Had a drain blockage-on a Sunday!

Had a drain blockage-on a Sunday!
An engineer arrived and took a look. He told me he couldn’t do the job on his own, but needed an assistant-it was a Sunday.
He said he would be back on Monday morning at 8:00 am.
At 7:50 he was here with help.
The 2 worked fast and professionally and finished in an hour!!!
When you’ve got this type of emergency plumbing work, these guys are absolutely terrific.
The initial call was dealt with fast and accurately.
Can’t fault them.
Will definitely use them again if I have blocked drains.
The original and the best.
Definitely not cowboys as some of them are.
Priced reasonably and upfront.

March 10, 2025
Unprompted review
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Reply from Dyno-Rod - Central London

We appreciate you taking the time to share your experience with us. We understand that drain blockages can be a stressful situation, especially on a Sunday. We're glad to hear that our engineer was able to assess the situation quickly and provide you with an accurate timeframe for the repair. We're also pleased to hear that the team arrived promptly on Monday morning and completed the work efficiently and professionally.

It's wonderful to know that you were happy with the service and found our pricing to be reasonable and transparent. We strive to provide our customers with the best possible experience, and we're delighted that you found our team to be reliable and trustworthy. We're committed to delivering high-quality service and appreciate your positive feedback.

Rated 5 out of 5 stars

Dyno-Rod Engineers / Review

The engineers who came round to clear the drain were very good at their job and had a great and very helpful attitude.

March 6, 2025
Unprompted review
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Reply from Dyno-Rod - Central London

We're so glad to hear that you had a positive experience with our engineers. We strive to provide excellent service and are delighted that our team was able to assist you effectively. We appreciate your kind words and feedback.

Rated 5 out of 5 stars

Rikaine was incredibly helpful and…

Rikaine was incredibly helpful and fitted my towel rail to perfection spending a long time on getting everything done precisely.

March 3, 2025
Unprompted review
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Reply from Dyno-Rod - Central London

We're thrilled to hear about your positive experience with Rikaine. It's wonderful to know that they went above and beyond to ensure your towel rail was installed perfectly. We appreciate you taking the time to share your feedback.

Rated 5 out of 5 stars

Exceptional service from Martin who…

Exceptional service from Martin who thought he came to deal with a blocked sink and worked for six hours dealing with major blockages in our block of flats. He never stopped for a break and did a thorough clean up when he finished.

February 26, 2025
Unprompted review
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Reply from Dyno-Rod - Central London

We are delighted to hear about your positive experience with Martin. It's wonderful to know he went above and beyond to resolve the issue and provided exceptional service. We appreciate your kind words and will share your feedback with Martin.

Rated 5 out of 5 stars

Called dyno rod for an emergency…

Called dyno rod for an emergency at work blockage and they arrived within a couple of hours. The customer service was very good and the engineers were very professional, they fixed the problem, and explained what caused the issue and what was recommended after. We have always used this company for emergency blockage problems and been happy with the service every time Would definitely recommend

February 15, 2025
Unprompted review
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Reply from Dyno-Rod - Central London

Thank you for your kind review. We are thrilled to hear that you were happy with the prompt service and professionalism of our team. We strive to provide excellent customer service and are delighted that we were able to meet your expectations. We appreciate your continued support and hope to be of service to you again in the future.

Rated 5 out of 5 stars

Very knowledgeable

Very knowledgeable. Fixed the problem.

February 11, 2025
Unprompted review
Dyno-Rod - Central London logo

Reply from Dyno-Rod - Central London

We appreciate your kind words and are glad to hear that you were satisfied with the service provided.

Rated 1 out of 5 stars

Bad experience

Over the space of two weeks I used them twice, the first time the engineer came at 8:45 didn’t call me until 9, worked 55 mins spent 10 mins doing paper work and charged me for 2 hours £466. I asked for another engineer for the second time and the one they sent was in such a hurry that he didn’t even check properly the issue, stayed 15 mins and kept repeating “I have to go”. Very disappointing as I used them before and they were very good…past tense

January 15, 2025
Unprompted review
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Reply from Dyno-Rod - Central London

Dear Mr Elvis,

We are very sorry you were not happy with your experience. We have taken onboard your experience and will review with the staff in question.

I believe you had spoken to our office before your 2nd Visit, which was at a different address and we had given you a special price for these works. We are always happy to work with the customer to ensure their problem gets sorted.

We endeavour to continuously improve our service and are a reliable company.
We value your feedback and will use it to improve our processes and ensure that our customers receive the best possible service.


Kind Regards
Dyno-Rod Central London

Rated 5 out of 5 stars

Very reliable and professional

Very reliable and professional. They come every year and prompt me if I forget. It’s great peace of mind to have it done regularly.

February 5, 2025
Unprompted review
Dyno-Rod - Central London logo

Reply from Dyno-Rod - Central London

Thank you for your kind words. We appreciate your business and are glad to hear that you find our service reliable and professional. We strive to provide our customers with peace of mind and are happy to know that we are meeting your expectations.

Rated 5 out of 5 stars

I have used their services over the…

I have used their services over the last 2 years and all engineers have been respectful, honest and super professional. They have explained the problems to me in a way I can understand and they have great customer services. I can’t recommend them enough !

February 3, 2025
Unprompted review
Rated 1 out of 5 stars

they are very dodgy, use a reputable firm

They unblock with a thin rod, and give you a 28 day guarantee, then they come back when surprise surprise it blocks again and say it's your 'fault' that it reblocked and charge you again, it's a scam and this sort of company should be regulated. They came back for a second time, same guy, 2 small rods, I explained that this didn't do the trick last time but he insisted on using the same again, this time it only lasted a few days. Tomorrow I will call a decent company to sort out the issue. If there is a blockage, just poking a small hole in the blockage will not do the trick. It's a scam. Job number 4717653.

January 20, 2025
Unprompted review
Rated 5 out of 5 stars

Really quick response

Really quick response from the call centre, with someone round within the hour as promised. Dan and his colleague identified the problem almost straightaway and sorted the problem out in a friendly and professional way.

December 31, 2024
Unprompted review
Dyno-Rod - Central London logo

Reply from Dyno-Rod - Central London

Thank you for taking the time to leave a review. We are delighted to hear that you were happy with the quick response time and the professionalism of our team. We are proud of our engineers and will be sure to pass on your kind words.

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