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Dyno-Rod - Central London Reviews 

263
TrustScore 4 out of 5

4.2

Leighton Road 1a, EN1 1HX Enfield, England, GB


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Rated 5 out of 5 stars

Agent did a fantastic job inside one hour. Was communicative and helpful with my questions and when asked was able to get camera down drain and show me flow towards main exit pipe. Very pleased with t... See more

Rated 5 out of 5 stars

We had a team of two people come and sort out a blockage in our drains. They used a jet spray and camera to investigate. Both men were professional, efficient and very friendly. They suggested I tak... See more

Company replied

Rated 5 out of 5 stars

Fantastic job. Excellent customer service. Extremely helpful Over and above in making sure the problem was resolved and the drains were properly cleaned.

Rated 5 out of 5 stars

I had a lovely gentleman Frank who came to my flat on 14th July to fix a complicated job and he really went out of his way to help me and to fix the problem. He was a very helpful and kind gentleman.... See more


Company details

  1. Plumber
  2. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Leighton Road 1a, EN1 1HX, Enfield, England, United Kingdom

  • 0203 358 0420

4.2

Great

TrustScore 4 out of 5

263 reviews

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4.2

All reviews

(263)

8,247 reviews in the last 12 months

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Rated 5 out of 5 stars

Responded quickly to be call for…

Responded quickly to be call for assistance in unblogging a toilet. Identified the issue and was able to clear the blockage. Connor was very helpful and gave me some useful information and advice.

December 28, 2024
Unprompted review
Dyno-Rod - Central London logo

Reply from Dyno-Rod - Central London

Thank you for your kind words. We are thrilled to hear that our service met your expectations. We strive to provide our customers with the best possible experience, and we are grateful for your feedback. We hope you will consider us again in the future.

Rated 5 out of 5 stars

excellent service

excellent service

December 21, 2024
Unprompted review
Dyno-Rod - Central London logo

Reply from Dyno-Rod - Central London

Thank you very much- we are always happy to help!

Rated 5 out of 5 stars

Dyno rod

Efficient , the right machine for the job. Cleaned up the mess from the blockage. Pleasant and polite. No hidden charges

December 18, 2024
Unprompted review
Dyno-Rod - Central London logo

Reply from Dyno-Rod - Central London

Thank you for your kind words. We're glad to hear that you found our service efficient and helpful. We strive to provide our customers with a positive experience, and we appreciate your feedback.

Rated 5 out of 5 stars

Very good guy To clean everything quick

Very good guy To clean everything quick

December 11, 2024
Unprompted review
Dyno-Rod - Central London logo

Reply from Dyno-Rod - Central London

We appreciate your kind words and are glad you were happy with the service. We strive to provide our customers with a positive experience.

Rated 5 out of 5 stars

Fast, efficient, good value

Fast - arranged to come earlier than scheduled appointment because they had space. Efficient - long standing problem identified and solved. Good value - did it all in one hour.

December 4, 2024
Unprompted review
Rated 1 out of 5 stars

Our drains experienced a blockage

Our drains experienced a blockage, and the plumber sent out whilst unblocking the trains left the pipes loose so all the water leaked whenever we switched on the taps. We asked for another plumber out, the company phoned up, stated they would refuse to come out without a parking permit (there was none needed for our place) and demanded we pay on the door despite us being covered by British Gas policy. My landlord then phoned up, for them to admit they messed up on the system. The plumber didn’t turn up in the end, and they accused me of ringing up and cancelling afterwards, despite the fact I could show from my call records this never happened. Waste of time, energy and quite frankly a bunch of rude and aggressive time wasters who displayed arrogance and incompetence that is truly unparalleled.

November 5, 2024
Unprompted review
Dyno-Rod - Central London logo

Reply from Dyno-Rod - Central London

Dear Ali

I’m so sorry you have had a bad experience.
Please can you contact me on office@dynorodcentral.com and provide us with a reference number and your address so we can look into this matter further for you?

Kind regards
Dyno rod central London

Rated 1 out of 5 stars

Subject: Fabricated Reports and Unresolved Issues - Dyno-Rod’s Service Left Me Feeling Vulnerable



I am beyond distressed with the service from Dyno-Rod. For the past four days, I’ve had a persistent fresh water leak behind the toilet, and four different engineers have come to my property, all refusing to do the job for various reasons. Despite this being an emergency, the leak continues, and I’m left feeling completely vulnerable.

One particular engineer was problematic from the start. He refused to fix the issue, claiming it wasn’t worth his time as it was an emergency job that only paid £30. He also falsely stated that the pipe was attached to a major system, which wasn’t true, and that he didn’t have enough time to take everything apart to fix it. He was clearly angry as soon as he saw the work required and then falsely claimed that I shouted directly in his face—despite the fact that I’m 5 feet tall and he’s over 6 feet 4. This never happened. The Engineer even invited me to make a complaint to his manager insinuating nothing would come if it. He left angrily, talking to himself as he stormed out, and then went on to fabricate a report against me.

He also refused to turn off the stopcock, claiming it was seized. However, building maintenance resolved that in under three minutes with basic tools, proving that his claims were false. I’ve even supplied pictures of the pipework and stopcock to prove this. Despite this evidence, the false report remains, and every engineer who visits now references it, arriving at my home already biased and dismissive of my explanations. It’s a male dominated job and it’s highly stressful dealing with this each and every time.

This has been highly distressing, leaving me in tears and feeling powerless to challenge the false report. It’s damaging to my character, and I feel like I’m banging my head against a brick wall. No one seems to listen or care about resolving this ongoing issue.

I urgently need this report corrected and for Dyno-Rod to finally address the leak. This situation has caused me so much unnecessary stress. Its just a truly awful experience.

October 19, 2024
Unprompted review
Dyno-Rod - Central London logo

Reply from Dyno-Rod - Central London

I’m so sorry you have had a bad experience. Please can you contact us on office@dynorodcentral.com and provide us with a reference number and your address so we can look into this matter further for you?

Kind regards

Dyno rod central London

Rated 5 out of 5 stars

No charge if work was unsuccessful

I called out Dynorod to repair a blockage that my regular Plumber had tried to unblock. They also applied their best efforts and admitted that it was a blockage that was further downstream and the Building Plumbers needed to be involved. They then agreed not to charge for their work. They were thoroughly professional in their work and I would have no problem in using Dynorod again.

October 17, 2024
Unprompted review
Dyno-Rod - Central London logo

Reply from Dyno-Rod - Central London

Dear mr Jacobs

Thank you very much for your kind words.
We are always happy to help!

Kind regards
Dyno Rod Central London

Rated 1 out of 5 stars

Hopeless operative sent to help wit…

Hopeless operative sent to help wit drain smell solved nothing suggested nothing that made any sense and left after 10 mins

October 16, 2024
Unprompted review
Dyno-Rod - Central London logo

Reply from Dyno-Rod - Central London

Dear Mr Kuhn

Thank you for your review - i have just tried to contact you as i believe our engineer checked the property for blockages and suggested some next steps.

If you can please contact us on 02033580420 so we can see how to help you further?

Thank you

Dyno-Rod Team

Rated 5 out of 5 stars

The service was exemplary from the…

The service was exemplary from the onset. From the logging a call for unblocking our outside garden drain to arrival of the engineers onside things were handled consistently. We were kept informed by text and phone calls, as to the engineers eta.
On arrival the engineers were both professional and quickly resolved the matter. My mother was very pleased .
Thank on a service delivered first time.

October 4, 2024
Unprompted review
Rated 5 out of 5 stars

Impressed by the technician’s…

Impressed by the technician’s perseverance in opening a manhole that didn’t want to budge. He worked at it, eventually got it open and confirmed that the drain was fine. Peace of mind was good enough for us! Thanks

October 4, 2024
Unprompted review
Rated 5 out of 5 stars

Super Frank

Frank came today and was great, he had our sink working again in no time!

September 23, 2024
Unprompted review
Rated 5 out of 5 stars

very good, reliable, not cheap

Not cheap, but able to come the next day, very professional and always do a good job. Recommended as want people I can trust for work on pipes.

September 19, 2024
Unprompted review
Rated 5 out of 5 stars

Drain maintenance

Martin was very professional!

September 10, 2024
Unprompted review
Dyno-Rod - Central London logo

Reply from Dyno-Rod - Central London

Dear Jamie

We are so happy you were pleased with our service. Martin will be touched to have received this review. Thank you for taking the time

Kind Regards
Team Dyno-Rod

Rated 5 out of 5 stars

Great experience as always

Great experience as always - fair prices / efficient service. Bathroom sink unblocked in minutes.

July 29, 2024
Unprompted review
Dyno-Rod - Central London logo

Reply from Dyno-Rod - Central London

Dear Consumer

We are so happy you were happy with our service. Please do keep us in mind for any of your drainage needs!

Kind Regards
The Dyno-Rod Team

Rated 5 out of 5 stars

Responsive

Responsive, engaging and quick. Had a blockage and Dyno came to my house on the first day I was available. The guys were very polite and very helpful. Fixed the problem straight away. Very professional, would recommend.

July 19, 2024
Unprompted review

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