Agent did a fantastic job inside one hour. Was communicative and helpful with my questions and when asked was able to get camera down drain and show me flow towards main exit pipe. Very pleased with t... See more

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We had a team of two people come and sort out a blockage in our drains. They used a jet spray and camera to investigate. Both men were professional, efficient and very friendly. They suggested I tak... See more
Company replied
Fantastic job. Excellent customer service. Extremely helpful Over and above in making sure the problem was resolved and the drains were properly cleaned.
I had a lovely gentleman Frank who came to my flat on 14th July to fix a complicated job and he really went out of his way to help me and to fix the problem. He was a very helpful and kind gentleman.... See more
Company details
Written by the company
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
The Dyno-Rod difference
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Contact info
Leighton Road 1a, EN1 1HX, Enfield, England, United Kingdom
- 0203 358 0420
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Responded quickly to be call for…
Responded quickly to be call for assistance in unblogging a toilet. Identified the issue and was able to clear the blockage. Connor was very helpful and gave me some useful information and advice.

Reply from Dyno-Rod - Central London

Reply from Dyno-Rod - Central London
Dyno rod
Efficient , the right machine for the job. Cleaned up the mess from the blockage. Pleasant and polite. No hidden charges

Reply from Dyno-Rod - Central London
Very good guy To clean everything quick
Very good guy To clean everything quick

Reply from Dyno-Rod - Central London
Fast, efficient, good value
Fast - arranged to come earlier than scheduled appointment because they had space. Efficient - long standing problem identified and solved. Good value - did it all in one hour.
Our boiler guy recommended Dyno and…
Our boiler guy recommended Dyno and they did a good job. Two hours later and all was right as rain.
Our drains experienced a blockage
Our drains experienced a blockage, and the plumber sent out whilst unblocking the trains left the pipes loose so all the water leaked whenever we switched on the taps. We asked for another plumber out, the company phoned up, stated they would refuse to come out without a parking permit (there was none needed for our place) and demanded we pay on the door despite us being covered by British Gas policy. My landlord then phoned up, for them to admit they messed up on the system. The plumber didn’t turn up in the end, and they accused me of ringing up and cancelling afterwards, despite the fact I could show from my call records this never happened. Waste of time, energy and quite frankly a bunch of rude and aggressive time wasters who displayed arrogance and incompetence that is truly unparalleled.

Reply from Dyno-Rod - Central London
Subject: Fabricated Reports and Unresolved Issues - Dyno-Rod’s Service Left Me Feeling Vulnerable
I am beyond distressed with the service from Dyno-Rod. For the past four days, I’ve had a persistent fresh water leak behind the toilet, and four different engineers have come to my property, all refusing to do the job for various reasons. Despite this being an emergency, the leak continues, and I’m left feeling completely vulnerable.
One particular engineer was problematic from the start. He refused to fix the issue, claiming it wasn’t worth his time as it was an emergency job that only paid £30. He also falsely stated that the pipe was attached to a major system, which wasn’t true, and that he didn’t have enough time to take everything apart to fix it. He was clearly angry as soon as he saw the work required and then falsely claimed that I shouted directly in his face—despite the fact that I’m 5 feet tall and he’s over 6 feet 4. This never happened. The Engineer even invited me to make a complaint to his manager insinuating nothing would come if it. He left angrily, talking to himself as he stormed out, and then went on to fabricate a report against me.
He also refused to turn off the stopcock, claiming it was seized. However, building maintenance resolved that in under three minutes with basic tools, proving that his claims were false. I’ve even supplied pictures of the pipework and stopcock to prove this. Despite this evidence, the false report remains, and every engineer who visits now references it, arriving at my home already biased and dismissive of my explanations. It’s a male dominated job and it’s highly stressful dealing with this each and every time.
This has been highly distressing, leaving me in tears and feeling powerless to challenge the false report. It’s damaging to my character, and I feel like I’m banging my head against a brick wall. No one seems to listen or care about resolving this ongoing issue.
I urgently need this report corrected and for Dyno-Rod to finally address the leak. This situation has caused me so much unnecessary stress. Its just a truly awful experience.

Reply from Dyno-Rod - Central London
No charge if work was unsuccessful
I called out Dynorod to repair a blockage that my regular Plumber had tried to unblock. They also applied their best efforts and admitted that it was a blockage that was further downstream and the Building Plumbers needed to be involved. They then agreed not to charge for their work. They were thoroughly professional in their work and I would have no problem in using Dynorod again.

Reply from Dyno-Rod - Central London
Hopeless operative sent to help wit…
Hopeless operative sent to help wit drain smell solved nothing suggested nothing that made any sense and left after 10 mins

Reply from Dyno-Rod - Central London
Main drain and basin drain unblocked.
After delay, team where professional and efficient. All work completed within the hour.
The service was exemplary from the…
The service was exemplary from the onset. From the logging a call for unblocking our outside garden drain to arrival of the engineers onside things were handled consistently. We were kept informed by text and phone calls, as to the engineers eta.
On arrival the engineers were both professional and quickly resolved the matter. My mother was very pleased .
Thank on a service delivered first time.
Impressed by the technician’s…
Impressed by the technician’s perseverance in opening a manhole that didn’t want to budge. He worked at it, eventually got it open and confirmed that the drain was fine. Peace of mind was good enough for us! Thanks
Martin who solved the pb today was…
Martin who solved the pb today was efficient, quick and friendly.
As well as the support team over the phone.
Thanks so much
Super Frank
Frank came today and was great, he had our sink working again in no time!
very good, reliable, not cheap
Not cheap, but able to come the next day, very professional and always do a good job. Recommended as want people I can trust for work on pipes.

Reply from Dyno-Rod - Central London
Fixed the drain blockage quickly
Fixed the drain blockage quickly, using a snake.

Reply from Dyno-Rod - Central London
Great experience as always
Great experience as always - fair prices / efficient service. Bathroom sink unblocked in minutes.

Reply from Dyno-Rod - Central London
Responsive
Responsive, engaging and quick. Had a blockage and Dyno came to my house on the first day I was available. The guys were very polite and very helpful. Fixed the problem straight away. Very professional, would recommend.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







