Banner for Dyno-Rod - Central London

Dyno-Rod - Central London Reviews 

263
TrustScore 4 out of 5

4.2

Leighton Road 1a, EN1 1HX Enfield, England, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Agent did a fantastic job inside one hour. Was communicative and helpful with my questions and when asked was able to get camera down drain and show me flow towards main exit pipe. Very pleased with t... See more

Rated 5 out of 5 stars

We had a team of two people come and sort out a blockage in our drains. They used a jet spray and camera to investigate. Both men were professional, efficient and very friendly. They suggested I tak... See more

Company replied

Rated 5 out of 5 stars

Fantastic job. Excellent customer service. Extremely helpful Over and above in making sure the problem was resolved and the drains were properly cleaned.

Rated 5 out of 5 stars

I had a lovely gentleman Frank who came to my flat on 14th July to fix a complicated job and he really went out of his way to help me and to fix the problem. He was a very helpful and kind gentleman.... See more


Company details

  1. Plumber
  2. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Leighton Road 1a, EN1 1HX, Enfield, England, United Kingdom

  • 0203 358 0420

4.2

Great

TrustScore 4 out of 5

263 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(263)

8,297 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick to respond and efficient

September 9, 2022
Unprompted review
Dyno-Rod - Central London logo

Reply from Dyno-Rod - Central London

Dear Mr Gillespie,

Thank you for the review - the team will be very happy to hear you were pleased with the service! Have a great day!

Kind Regards
Megha Shah
02033580420

Rated 1 out of 5 stars

Disappointing service

Experience is so bad. Our toilet button had some problem late July and called them. A guy came and uninstalled it and ordered a new button. A week later the new part came but it’s size did not fit, so the guy called Dynorod and said he ordered a new part. Yet till now, more than a month, the new part still hasn’t come and the button is still uninstalled. What a efficiency dynorod? Is it so hard to just order a part? Definitely disappointed by your service.

September 9, 2022
Unprompted review
Dyno-Rod - Central London logo

Reply from Dyno-Rod - Central London

Hi Cliff

I am very sorry about your experience. It appears that this was Dyno Plumbing carrying out the works for you. This department is for the drainage requirements customers have. If you could email me your post code on office@dynorodcentral.com , we can pass on this complaint to the relevant department and also advise of the correct contact details for them to you.

Kind Regards,

Megha Shah
Dyno-Rod

Rated 5 out of 5 stars

Today's visit: 1st September 2022

All the staff I dealt with today, from the 2 office ladies to the 2 men who came on site were polite and helpful.
On site they tried every which way to clear the blocked drain. They used 2 machines and different routes using a connected drain. Before leaving they spoke on the phone to my builder to update him on their findings.
I would definitely use Dynarod again.

September 1, 2022
Unprompted review
Dyno-Rod - Central London logo

Reply from Dyno-Rod - Central London

Dear Mrs Legg
Thank you so much for the lovely review - the team will be very happy to hear you were pleased with the service! Have a great day!

Kind Regards
Megha Shah
02033580420

Rated 5 out of 5 stars
Dyno-Rod - Central London logo

Reply from Dyno-Rod - Central London

Thank you so much for the lovely review - the team will be very happy to hear you were pleased with the service! Have a great day!

Kind Regards
Megha Shah
02033580420

Rated 5 out of 5 stars

Dyno came by immediately and resolved a…

Dyno came by immediately and resolved a massive outside blocked drain which was flooding our building with poo. While a rather unpleasant experience overall, they quickly rectified the issue and all was not lost. Thanks, Dyno!

August 13, 2022
Unprompted review
Dyno-Rod - Central London logo

Reply from Dyno-Rod - Central London

Thank you so much for the lovely review - the team will be very happy to hear you were pleased with the service! Have a great day!

Kind Regards
Megha Shah
02033580420

Rated 5 out of 5 stars

Jago was great

Jago was great. Checked everything and found no blockage. Advised a full clean is needed.

Very professional. I will definitely book the full clean from these guys.

August 10, 2022
Unprompted review
Dyno-Rod - Central London logo

Reply from Dyno-Rod - Central London

Thank you so much for the lovely review - the engineer will be very happy to hear you were pleased with the service! Have a great day!

Kind Regards
Megha Shah
02033580420

Rated 5 out of 5 stars

Amazing service - would recommend!

Customer care on the phone was quick to respond, friendly and dealt with my request very efficiently.

An engineer called Reece came to my flat to unblock my 2 sinks. He was incredibly polite and was quick to identify the problem. The job was done so well that I could hear the clear gargle of water being drained away. Worth the price I paid for the level of service I had received.

July 14, 2022
Unprompted review
Dyno-Rod - Central London logo

Reply from Dyno-Rod - Central London

Thank you so much for the lovely review - the team will be very happy to hear you were pleased with the service! Have a great day!

Kind Regards
Megha Shah
02033580420

Rated 5 out of 5 stars

Happy Customer

Worked really hard to sort out a stubborn blockage: did so by attaching a bit of rope to the camera - innovative thinking! Efficient, friendly and competitively priced.

July 6, 2022
Unprompted review
Dyno-Rod - Central London logo

Reply from Dyno-Rod - Central London

Thank you so much for the lovely review - the team will be very happy to hear you were pleased with the service! Have a great day!

Kind Regards
Megha Shah
02033580420

Rated 5 out of 5 stars

Excellent result..drains jetted clean…

Excellent result..drains jetted clean in less than an hour. Good price.

June 22, 2022
Unprompted review
Dyno-Rod - Central London logo

Reply from Dyno-Rod - Central London

Thank you so much for the lovely review - the team will be very happy to hear you were pleased with the service! Have a great day!

Kind Regards
Megha Shah
02033580420

Rated 5 out of 5 stars

Always excellent

Always excellent. Efficient, professional, friendly. Highly recommended.

June 10, 2022
Unprompted review
Dyno-Rod - Central London logo

Reply from Dyno-Rod - Central London

Thank you so much for the lovely review - the team will be very happy to hear you were pleased with the service! Have a great day!

Kind Regards
Megha Shah
02033580420

Rated 5 out of 5 stars

Drain blocked and CCTV report

Very happy customer from the moment I contacted Dyno Rod. Frontline staff very professional and polite. As for the two engineers Reece and Lee, very friendly and respectful. They kept me informed to exactly what they were doing and explained their findings. CCTV report was conducted with very detailed information. Would most definite use Dyno Rod again.

May 18, 2022
Unprompted review
Dyno-Rod - Central London logo

Reply from Dyno-Rod - Central London


Thank you so much for the lovely review - the engineers will be very happy to hear you were pleased with the service! Have a great day!

Kind Regards
Megha Shah
02033580420

Rated 5 out of 5 stars

Thank you dyno rod

I have always had very good experience with Dynorod and today was no exception. We had a very limited time slot available and although the appointment was an all day appointment, they took into consideration our time restrictions and arrived first thing in the morning and fixed the drainage problem. The engineer let us know 30 mins in advance as to his arrival time as well. All in all GREAT as usual. Thank you dynorod.

May 17, 2022
Unprompted review
Dyno-Rod - Central London logo

Reply from Dyno-Rod - Central London

Thank you so much for the lovely review - the engineer will be very happy to hear you were pleased with the service! Have a great day!

Kind Regards
Megha Shah
02033580420

Rated 5 out of 5 stars

Thank you dyno rod for fixing my toilet…

Thank you dyno rod for fixing my toilet for being block specially the two men who did it jaegar and Martin thank you so much very professional job well done

May 3, 2022
Unprompted review
Dyno-Rod - Central London logo

Reply from Dyno-Rod - Central London


Thank you so much for the lovely review - the engineers will be very happy to hear you were pleased with the service! Have a great day!

Kind Regards
Megha Shah
02033580420

Rated 5 out of 5 stars

The service we have received over the…

The service we have received over the last couple of weeks has been excellent. Dynorod identified the problem & a date was made for the engineers to come out & fix. The two young engineers who came out today were knowledgeable, courteous & friendly and best of all the problem with our drains was rectified. Thank you.

April 27, 2022
Unprompted review
Dyno-Rod - Central London logo

Reply from Dyno-Rod - Central London

Thank you so much for the lovely review - The team will be happy to hear you were pleased with the service!

Have a great day!

Kind Regards
Megha Shah
02033580420

Rated 5 out of 5 stars

Superb service by great engineer

Superb service by great engineer. Professional throughout - on time - no mess. Thank you

April 22, 2022
Unprompted review
Dyno-Rod - Central London logo

Reply from Dyno-Rod - Central London


Thank you so much for the lovely review - the engineer will be very happy to hear you were pleased with the service! Have a great day!

Kind Regards
Megha Shah
02033580420

Rated 4 out of 5 stars

Very quick availability

Very quick availability.
Had to come back as problem started to reappear, happy to come re do the job and explained why it could re occur but was covered under the the guarantee.

April 17, 2022
Unprompted review
Dyno-Rod - Central London logo

Reply from Dyno-Rod - Central London

Hi Emma,

Thank you so much for the review - The team will be happy to hear you were pleased with the service! Have a great day!

Please feel free to contact us if you have any issues.

Kind Regards
Megha Shah
02033580420

Rated 3 out of 5 stars

Payment confusion

The service from the engineer was fine. He was helpful in explaining the investigation he’d undertaken to try and resolve the issue. He was also courteous. The main concern was over payment. I expected the payment details to come up as ‘Dynorod’ but when I saw the payment was due to go to an entirely different company I was alarmed that it might be a scam. I now understand that some of the work is done by franchisees. This needs to be explicitly stated when an engineer is booked and customers should be told the name of the franchise.

April 5, 2022
Unprompted review
Dyno-Rod - Central London logo

Reply from Dyno-Rod - Central London

Dear Malcolm,

Thank you for your review- i am glad you were happy with the service. I apologise if you were confused about the payment being requested by our franchise name. The entire dyno-rod network is franchised, so this is always the case.
I hope your overall experience with us was a pleasant one.

Kind Regards
Megha Shah
Office Manager
02033580420

Rated 5 out of 5 stars

Jaegar was amazing!

The bathtub drain was blocked. I tried everything from a plunger to Mr Muscle solution. Eventually I contacted Dyno. They were able provide me with an A.M. slot. Jaegar called me when he was 30 minutes away. Upon arrival, he was very polite, helpful and kept me updated at every stage of the process. After the 3rd procedure, he managed to unblock the drain and did everything efficiently (within an hour) including tidying up after himself.

March 25, 2022
Unprompted review
Dyno-Rod - Central London logo

Reply from Dyno-Rod - Central London

Hi Yemisi,

Thank you so much for the lovely review - Jaegar will be very happy to hear you were pleased with the service! Have a great day!

Kind Regards
Megha Shah
02033580420

Rated 5 out of 5 stars

Great and quality service

Many thank to Sahil who really gave me a 5 star service.I did wait for a long time to replace the defective part of the shower trap due to supplier delay but got regularly updated and the job was done quickly after that.

February 27, 2022
Unprompted review
Dyno-Rod - Central London logo

Reply from Dyno-Rod - Central London

Hi Claire,

Thank you so much for the lovely review - Sahil and the team will be very happy to hear you were pleased with the service! Have a great day!

Kind Regards
Megha Shah
02033580420

Rated 5 out of 5 stars

Use these guys!

Exceptional service. Prompt, efficient, courteous. Highly recommended.

February 18, 2022
Unprompted review
Dyno-Rod - Central London logo

Reply from Dyno-Rod - Central London

Hi Amelia,

Thank you so much for the lovely review - the team will be very happy to hear you were pleased with the service! Have a great day!

Kind Regards
Megha Shah
02033580420

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look