Dyno-Rod - East Midlands Reviews 2,915

We had a complicated blockage. But Dyno Rod sorted it. Mark Gledhill Did a very thorough job and put every effort in to getting us unblocked!

Lewis explained the issues, the work he was doing and reasons behind them. Troubleshooted the problems we had in a methodical manner step by step. Polite and professional, set the bar for a tradesman to come and work in your house. Thanks

Sam who came to our house was great, however, the central office team were not. I had made sure I was available for the 8am - 1pm window and had a courtesy call at the start of the day, but there was no sign and no update on when the technician would arrive and had to call up to find out. The technician didn’t arrive until 14:30. I asked what compensation would be given and although they said they apologised, it wasn’t sincere and they gave the excuse for the delay and no compensation for the inconvenience. Very disappointing and I am not sure I would use the company again although Sam the technician was good.

The degree to which our drains turned out to be blocked far exceeded what I had imagined and was quite a shock. Lewis dealt with the problem in a very professional and thorough manner and remained polite and courteous throughout until everything was in perfect working order again. He took time to fully examine the completed work to make sure there were no further blockages in our drain run. Very happy with the service, thank you.

Follow up of my previous review, thanks for Dyno for reacting swiftly to my complaint regarding broken manhole cover and base during the work done last Tuesday, the engineer Alex came back today and exchanged it with new one.
Mission accomplished .

Today, Lewis was very helpful and tried to resolve relevant issues; his communication skills were brilliant!

Lewis came out promptly and was very thorough. Communication from everyone was excellent

Brilliant service. Lewis was polite, friendly & professional and my problem was quickly & efficiently resolved. I would highly recommend

John Edwards was great, fast to come out, cracked on, sorted the blockage via jetting and showed me cctv of why it was blocked. Reasonable price

Prompt , efficient, polite and extremely helpful. Cannot fault them .

Lewis was absolutely brilliant. He arrived less than 2 hours after I placed the call. He was professional and completed the job fantastically. I would highly recommend him and the company

Great service from Iain and his team. Quick to respond, superb communication combined with expert advice. Highly recommended.

Thorough, polite and explained everything well

Sunday morning blocked drain. The Dyno-Rod engineer arrived within an hour. He did an excellent job, great communication. Sorted quickly and efficiently. Would definitely recommend.

Great response from Dyno-Rod to sort out our drainage problem in LE4 on a Saturday. Exceeded expectations in terms of speed of response… Professional and courteous technician (thanks Lloyd) resolved issue quickly- a happy customer

Had a large blockage in the sewer drain that John Edward’s from dyno rod came to clear. He arrived within 25mins and battled through until the job was complete! Couldn’t be happier with his work and attitude. Top bloke.

Mike was so helpful, efficient and great at explaining all the aspects of the inspection needed

John Phoenix went over and above to find the solution to the drain/plumbing problem at my elderly mums place. He’s a very professional, knowledgeable, happy chappy and we would highly recommend him and the team if you want excellent customer service and solutions.

Jimmy the technician from Dyno-Rod was very able, professional and friendly.

Very good professional service carried out. Thank you