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Dyno-Rod - East Scotland Reviews 

768
TrustScore 5 out of 5

4.9

Mid Road Industrial Estate 6, EH32 9ER Prestonpans, Scotland, GB


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Rated 5 out of 5 stars

Brilliant job done today on my blocked waste pipe from the dishwasher to outside drain. Fast , efficient service, the engineer that came out was prompt , amazing at his job. Dishwasher now back to wor... See more

Company replied

Rated 5 out of 5 stars

Engineer Kevin arrived on time. He was pleasant, courteous and very knowledgeable. Did the job and explained to me what he had done to rectify the blocked rainwater pipe. Told me of a 90 day guara... See more

Company replied

Rated 5 out of 5 stars

Had a really insane blockage, contacted loads of plumbers and no one could do it, or even answered the phone in some cases. But these guys managed to clear it, they put in a lot of effect and time and... See more

Company replied

Rated 4 out of 5 stars

Kevin the plumber called me to advise that he'd be with me shortly. When he arrived, he quickly assessed what the problem was and what the best way to resolve it. He used his wetvac machine to remove... See more

Company replied


Company details

  1. Plumber
  2. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Mid Road Industrial Estate 6, EH32 9ER, Prestonpans, Scotland, United Kingdom

  • 0187 580 8564

4.9

Excellent

TrustScore 5 out of 5

768 reviews

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4.9

All reviews

(768)

8,595 reviews in the last 12 months

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Rated 5 out of 5 stars

Kevin was very helpful and did a great…

Kevin was very helpful and did a great job.

September 9, 2025
Unprompted review
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Reply from Dyno-Rod - East Scotland

RAN MACDONALD,

We appreciate you sharing your positive experience! We're so glad that we could provide you with great service.

andy.dick, Dyno-Rod

Rated 5 out of 5 stars

David was a star

David was a star. He went the extra mile to resolve our issues. Hard working, curious and committed. 5 star guy.

September 8, 2025
Unprompted review
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Reply from Dyno-Rod - East Scotland

customer,

We're happy to hear that the individual was helpful and resolved your issues. We appreciate you acknowledging their hard work and commitment. Thank you for your feedback!

andy.dick, Dyno-Rod

Rated 5 out of 5 stars

Had a blocked drain

Had a blocked drain. Davy from Dyno rod arrived and was just amazing. Sorted out the problem even though the drain was pretty full. Left the place clean and tidy. He is a super hero snd a lovely guy. Many many thanx.

September 9, 2025
Unprompted review
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Reply from Dyno-Rod - East Scotland

Marion,

We appreciate you sharing your experience. We're happy to hear the engineer was amazing and resolved the blocked drain, leaving the place clean. We value the feedback.

andy.dick, Dyno-Rod

Rated 5 out of 5 stars

Had a blocked waste drain

Had a blocked waste drain. Called at about 09.30, Kevin arrived 11.30ish and had the problem resolved and surrounding area hosed down within an hour.

Great service. Thanks Kevin.

September 9, 2025
Unprompted review
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Reply from Dyno-Rod - East Scotland

stewartg,

We're happy to hear that our prompt service resolved your blocked drain so efficiently. We appreciate your positive feedback and are glad you're satisfied with the quick resolution.

andy.dick, Dyno-Rod

Rated 5 out of 5 stars

Excellent work from Kevin

Excellent work from Kevin. Very quick and helpful fixing drains. Professional and polite throughout

September 8, 2025
Unprompted review
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Reply from Dyno-Rod - East Scotland

Elizabeth,

We're happy to hear that the drain repair service was excellent! We appreciate your kind words regarding our team's professionalism and speed. Thank you!

andy.dick, Dyno-Rod

Rated 5 out of 5 stars

Blocked Drain

Eck the man that came was excellent he soon found out the problem & was very nice & helpful

September 6, 2025
Unprompted review
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Reply from Dyno-Rod - East Scotland

Evelyn,

We're happy to hear that the technician quickly identified the issue and provided excellent service. We appreciate you taking the time to share your positive experience!

andy.dick, Dyno-Rod

Rated 5 out of 5 stars

Kept informed during whole process

Kept informed during whole process, with clear explanation. Job required digging to resolve blocked pipe issue. Liam and Bryan provided first class service and a clean job when finished 👍 thanks

September 4, 2025
Unprompted review
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Reply from Dyno-Rod - East Scotland

Stewart Campbell,

We appreciate you taking the time to share your experience. We're happy to hear you were kept informed with clear explanations, and that you received first-class service.

andy.dick, Dyno-Rod

Rated 5 out of 5 stars

Thanks Dave 😊👍🏻

We have British Gas home care and this is the first time (hopefully last) we’ve used Dyno-Rod service for blocked pipe/drain (stressful)
The engineer Dave called ahead and we couldn’t have had a better experience - he was helpful; respectful; kept us informed throughout and thorough.
A big thanks from The Turners

August 31, 2025
Unprompted review
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Reply from Dyno-Rod - East Scotland

Glyn Turner,

We appreciate you sharing your experience. We're happy to hear that the engineer was helpful, respectful, kept you informed, and thorough while resolving the stressful blocked pipe/drain issue. We are grateful for your feedback.

andy.dick, Dyno-Rod

Rated 5 out of 5 stars

Good communication on arrival time

Good communication on arrival time. Arrived early. Kevin was polite, professional, efficient and effective. Cleared a drain that two previous plumbers/drain specialists had failed to! We are delighted!!

August 27, 2025
Unprompted review
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Reply from Dyno-Rod - East Scotland

mike miller,

We're happy to hear that the communication about arrival time was helpful and that the work was completed effectively. We appreciate your positive feedback and are delighted we could resolve the issue!

andy.dick, Dyno-Rod

Rated 5 out of 5 stars

Sewage line backup

Had Eck out to investigate sewage back up.
Had main line unblocked and running smoothly in no time.
Lovely chap

August 26, 2025
Unprompted review
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Reply from Dyno-Rod - East Scotland

tony watson,

We're happy to hear that we resolved your sewage backup quickly and efficiently. We appreciate your kind words and are glad you were pleased with our service!

andy.dick, Dyno-Rod

Rated 5 out of 5 stars

Great service

Alan turned up and identified the problem immediately. Quickly resolved the issue and tidied up the area before leaving. Great service. Highly recommend.

August 26, 2025
Unprompted review
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Reply from Dyno-Rod - East Scotland

Allan,

We appreciate you taking the time to leave us a review. We're happy to hear that the problem was identified and resolved quickly, and that the area was tidied.

andy.dick, Dyno-Rod

Rated 5 out of 5 stars

Excellent service as usual … prompt

Excellent service as usual … prompt, good communications and the work done quickly and efficiently. The driver was polite, friendly and just got on with the job.

August 23, 2025
Unprompted review
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Reply from Dyno-Rod - East Scotland

Neville Scott,

We appreciate you sharing your experience. We're glad to hear that you were happy with the prompt service, good communication, and efficient work. It's great the driver was polite and friendly.

andy.dick, Dyno-Rod

Rated 5 out of 5 stars

Great service from Kevin

Great service from Kevin! Efficient and quick

August 21, 2025
Unprompted review
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Reply from Dyno-Rod - East Scotland

Abby Duke,

We appreciate you taking the time to post this kind review. We are so glad you received efficient and quick service.

andy.dick, Dyno-Rod

Rated 5 out of 5 stars

Peter the man who can!

Peter came out to clear a blockage this morning, was thorough in his investigating where the blockage could be, didn’t come in all guns blazing and doing things unnecessarily. Sorted issue with no fuss and was very friendly and professional, kept us informed throughout what he was doing and looking for. If you have a blocked drain Peter is your man to sort it! Thanks

August 21, 2025
Unprompted review
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Reply from Dyno-Rod - East Scotland

IsHisName,

We appreciate you taking the time to share your experience. We're happy to hear that the engineer was so helpful and efficient in resolving the blockage. It's great to know that you were kept informed throughout the process.

andy.dick, Dyno-Rod

Rated 5 out of 5 stars

Satisfied customer.

Andy & Julie arranged a same day appointment with engineer Kevin who stuck by his task to clear a particularly troublesome drainpipe blockage. Very professional job.

August 12, 2025
Unprompted review
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Reply from Dyno-Rod - East Scotland

J.H.,

We're happy to hear that you were pleased with the same-day service and how the engineer handled the difficult drainpipe blockage. We appreciate your positive feedback and are glad you had a professional experience.

andy.dick, Dyno-Rod

Rated 5 out of 5 stars

Great job done…

The plumber was excellent he rang 10mins before he came and finished within the hour. He as very good

August 19, 2025
Unprompted review
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Reply from Dyno-Rod - East Scotland

MISS MARGARET GRAINGER,

We're happy to hear that the plumber provided excellent service, arriving promptly and completing the job efficiently. We appreciate your positive feedback!

andy.dick, Dyno-Rod

Rated 5 out of 5 stars

Blocked drain

Kevin arrived on time, took time to sort out the drain. He was polite and explained reason for build up in drain
Happy with service
Thank you Kevin

August 18, 2025
Unprompted review
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Reply from Dyno-Rod - East Scotland

Isobel Kinross,

We appreciate you sharing your positive experience! We're happy to hear that our engineer was punctual, thorough, and explained the drain issue clearly.

andy.dick, Dyno-Rod

Rated 5 out of 5 stars

Kevin was great very thorough and made…

Kevin was great very thorough and made sure job fully complete and accurate a credit to dyno rod is Kevin

August 17, 2025
Unprompted review
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Reply from Dyno-Rod - East Scotland

Lynne Tagg,

We're happy to hear that you had such a positive experience. We appreciate your kind words and are so glad that you were pleased with the service provided. Thank you!

andy.dick, Dyno-Rod

Rated 5 out of 5 stars

Great Service

David the engineer was a gentleman from start to finish informed us of everything that was happening and everything we needed to do great guy

August 15, 2025
Unprompted review
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Reply from Dyno-Rod - East Scotland

Mr Thomas Maxwell,

We're happy to hear that the engineer provided you with such a positive and informative experience. We appreciate you taking the time to share your feedback!

andy.dick, Dyno-Rod

Rated 5 out of 5 stars

Liam and Bryan were super helpful

Liam and Bryan could not have been more helpful. They were very friendly and pleasant to deal with. They were extremely knowledgeable and very thorough, and went above and beyond.

August 15, 2025
Unprompted review
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Reply from Dyno-Rod - East Scotland

Ashley McLean,

We're happy to hear that you found our team members helpful! We appreciate you acknowledging their friendly, thorough, and knowledgeable service. Thank you for your positive feedback.

andy.dick, Dyno-Rod

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